Smart Email Marketing

(4.1/5)
Below you can find Smart Email Marketing Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Email Marketing apps. Smart Email Marketing app was developed by Coherent Path Inc.. The rating is 4.1 based on 175 reviews. Smart Email Marketing price Free plan available. 14-day free trial. Additional charges may apply.

Launch date: October, 2014

Smart Email Marketing summary.
  • Easy Email & Newsletters. Send smart emails to get your customers buying! Cart recovery, abandon cart, welcome email, order follow-up, email series & more!
  • Smart Content & Timing. Easily create emails with smart product recommendations to increase sales. Send emails at best time for opens and sales based on data.
  • Simple Setup. Easily create your own beautiful emails with Rare.io! Our team is here to help get you started and optimize your email marketing campaigns.

Smart Email Marketing features.
  • Rare.io Overview
  • In a Nutshell:
  • Common Questions
  • Why Do We Do All of This?
  • Start Using Rare.io in Seconds
Best reviews:
Rating:
Date: January 27, 2021
Author: Funky Sophie
I have this app on over 10 stores - it is second to none. Very easy to use, easy to set up and the support is outstanding. If you get a chance to talk to these guys on zoom - I would recommend it. It is well worth it and doubled my income in one email idea. Thank you guys.
Rating:
Date: July 09, 2020
Author: Babychelle
Really intuitive, easy to use, and best of all, great design. Non-clunky and easy to set a campaign running in minutes. Additionally, you have templates to choose from, and segmentation of customers is a dream. There are preset segments, and you could also create your own based on rules such as products purchased, engagement, etc. The biggest bonus is the responsive customer support - there's a live chat function available to help you with immediate questions. If they're not available, they always reply by email within a day. Thank you, Rare! Absolutely great to work with - for the price, you get a level of service and autonomy that are hard to match elsewhere.
Rating:
Date: July 07, 2020
Author: Great Yarns
Haven't tried the automations yet, but really like the template editor. Support from Phil has been fantastic.
Rating:
Date: March 27, 2020
Author: Bon + Bear
By far the best marketing app for emailing prospects. Easy to use, very customisable and the one to one support from marketing experts is so helpful! Phillip helped me with my first campaign and it looks great - thanks Rare!
Rating:
Date: March 02, 2020
Author: Joa Bath and Body
I am just starting with this app, but the customer service is excellent. I am very excited to try this out.

Worst reviews:
Rating:
Date: April 16, 2021
Author: RED SUPPS
It was great when we started using it. Recently is a nightmare. Issues on top of issues. If one get resolved, there is another one to solve. Very poor customer service. You basically get ignored every single time and just waiting for things to get better. Sad.
Rating:
Date: October 02, 2020
Author: Jennifer Grace Hill
I just started using this app and the support has been amazing. Really appreciate the walk through and answering my questions. However I seem to hit road blocks every step of the way. I have created a welcome letter that should be launching today and am still having issues. Error messages every time I enable. I did have customer support at one point to help but they went MIA shortly after. I have given up. This is the worst app out there. So may things going wrong and not working properly. So I spent almost a full week trying to send a newsletter out and never was able to because of the issues
Rating:
Date: August 01, 2020
Author: Eleven cart
Drawbacks 1 For abondened cart email you have to wait min for an hour to send our first email 2 And after set up your emails all emails goes to spam folder then what's the point of email marketing 3 After telling all this they're now not replied to my email
Rating:
Date: September 24, 2021
Author: Reborn Kings
This app stole $2,145 from me. I've used and tested many different email marketing platforms but Smart Email Marketing has, by far, been the WORST. I stop using this app because the platform is a little too antiquated for my likings. So when I was asked to accept a new payment rate because my subscription list was growing, I opted out. Because I didn't accept the new rate they disabled my account but continued to charge me $195 for 11 months without notifying me. They decided to be misleading and only cataloged that I made my last payment in September 2020. When I reached out to customer service they put the blame on me saying, I should have noticed these charges and they would not be refunding me for the 11 month that I was charged for a disabled account. If you're thinking about using this app, I would suggest you look elsewhere.
Rating:
Date: January 27, 2022
Author: Gifts and Temptations
Support never enabled the app despite emailing and messaging them for 5 days straight. I messaged and emailed with no response other than a bot saying someone will get back to me.

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