Customer Order Management

(3.5/5)
Below you can find Customer Order Management Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Returns Management - RMA apps. Customer Order Management app was developed by Webkul Software Pvt Ltd. The rating is 3.5 based on 5 reviews. Customer Order Management price $15/month. 10-day free trial.

Launch date: September, 2018

Customer Order Management summary.

Offer return, refunds, exchange options. Allow the customers to manage their orders efficiently. With this App, you can allow your customers to manage their orders on your store. It includes the options for customers to send the request to return, exchange or cancel the orders, they can reorder any of their previous purchases and receive a discount on them. Admin also provide an option to their customers to request for order invoices and also request to change their shipping address. Order Lookup Functionality will also be provided to your customers in case their accounts are disabled.

Customer Order Management features.
  • Allow customers to send RMA (Return/Exchange/Cancel) requests to the admin.
  • Allow customers to reorder their previous purchase and get a discount on it.
  • Customers can request for Order Invoice and to change their shipping address.
  • Order Lookup Functionality for the Customers.
Best reviews:
Rating:
Date: April 13, 2021
Author: Cerqular
Exceptional. Reliable & incredibly supportive team. Super happy with the entire process. Highly recommended. Show more
Rating:
Date: October 24, 2019
Author: TheMerakiWorld
Really good app. Great support team, Highly recommended. APP does all features that I need. Thank you! Show more
Rating:
Date: September 02, 2022
Author: Vida Loca Fashion
Great App Great Support!!! I love the overall experience with this app... Thank you, Ayush Kansal, for quick response with solution on my every query... Show more

Worst reviews:
Rating:
Date: July 29, 2019
Author: RPM MOTORSPORT LTD.
Cannot upload a PDF file which is super important if you want to Upload a return label, on top of that we sent a request on to why you can only upload JPG files, we havent gotten a response for over 2 business days. Deleting app! Show more
Rating:
Date: December 31, 2021
Author: Aztro Marketplace
BEWARE!!! DO NOT USE THIS APP (2 Year Customer) After two years of using this app, I would NEVER recommend it to anyone. Save yourself the time, tears, and suffering that it is working with Webkul. While the app is built with some good functionalities, the developers will not do anything without trying to squeeze every penny out of you. This app, will not work with Multivendor Slot Prizing or Minimum Order, the design is terrible and you will spend hours having to stylize it to a decent look, and all the reorder and other promised functionalities do not work well. Save yourself the nightmare of having to deal with this company. Show more

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