Pixels ‑ Print On Demand

Date: November 16, 2021

Author: CnP Results

Seamless integration and the ultimate choice for any creative who wants to a Print on Demand service. Pixels Support has been Outstanding - timely, informative, right on the money. I couldn't ask for more. Show more

Date: July 14, 2022

Author: David O'Keefe Studios

I've been using Pixels/Fine Art America for 6 years now and love the app. Support is Great and the quality is excellent! Show more

Date: July 04, 2022

Author: Zapista

This App is excellent! I've been using their app for years with no problem. All orders have been fulfilled and delivered as promised. Their customer service is phenomenal! They respond so quickly and have genuinely helpful responses. I highly recommend Pixels! Show more

Date: June 13, 2022

Author: Teal Swan Shop

Simple, easy to use, great support - been using for many years! If I had to add a suggestion, it would be to auto-sync products within Shopify when there are updates to the items, for example when newer phone case options become available, to make it so that new products don't have to be made from scratch. Show more

Date: September 30, 2022

Author: SeaKoast

I have been using the Pixels app since 2018 and definitely recommend this app. Pixels prints with outstanding quality and fast shipping times. Our Shopify store currently offers prints, home décor, and accessories with the Pixels app. Here is a little background as to why we chose Pixels as our primary POD company to work with. I am a 2nd generation graphic artist. We started a family business in 1992, specializing in high end, high volume screen printing on apparel. 100% of our work was in-house from new artwork generation, to separating the print colors, printing film positives, stretching screens, exposing and reclaiming screens, etc. Our press ran 8 color simulated process designs at 70 dozen shirts per hour with a 0.01% misprint ratio. Typical across the industry was 30 doz/hr with a 2% misprint ratio. Our ‘down time’ between jobs was 16 minutes to clear one set of screens, set up the next job and have a perfectly printed shirt in hand. The industry average was about an hour. It was like a Formula One racing pit stop. I was Production Manager and Quality Control Officer and created our Standard Operating Procedures. In 1998 we opened a retail store in a very busy tourist/resort town. All of our retail products were printed in our production shop. In 2003 we added dye sublimation to our product line. In 2008 we added a 44”, 12 color printer to print large format prints for our store. Matting and framing was also a part of the process. Our first e-commerce store began in 2003, offering both print on demand items and pre-printed items. When considering POD apps for our Shopify Store, I ordered samples and was impressed with the quality of the products from Pixels and decided to use Pixels and am fully committed. I have not been disappointed. As a bonus, each month I receive sales from Fine Art America which is something that no other app can offer. The added sales channel can be very profitable. I am very happy to have chosen Pixels as my primary POD app on Shopify! Show more

Date: January 18, 2021

Author: Creating Happy Living

Although the quality of the products was good and the ease of adding products to my site was nearly seamless, with a lot of options, I don't recommend Pixels. I had to check pricing for each order as they over-charged me often, they don't charge tax or offer branding, they have limited and inaccurate information about their products and when they had lost or delayed orders-which happened a lot, they responded rudely, if at all. I do not recommend getting tangled up with this app. Show more

Date: August 04, 2021

Author: M-EGVA

Pixels a multiplié ces prix de ship par 5 pour certains (beaucoup) de produits, exemple: le Weekender Tote Bags son ship pour l'Europe était de 6,14£ , maintenant = 40,00£ pour l'Europe???!!!! sans prévenir, j'ai donc vendu à perte. Je vais bientôt supprimer l'App, plus aucun intérêt....... Dommage Show more

Date: October 16, 2021

Author: William Boggs Photography

Don't be like me and waste time and money on this app/service. I ordered a print once before from Pixels and the quality of the print was great so I was excited about setting up a Shopify store to start selling my photography prints with Pixels as my PoD supplier. I went through building my Shopify storefront and uploading all of my photos to Pixels, and setting all of the prices; I even paid for an annual premium subscription to be able to upload more than 25 photos. Additionally, you have to (at a minimum) pay over $300 to make your Shopify account an annual plan and get Custom Carrier Shipping. The problem is: Custom Carrier Shipping does not integrate as advertised. I contacted customer support, where I was asked by Abbie to add a member of the Pixels team to my Shopify store as a staff member. I did so, and it has since been over a week since I have heard anything else from Pixels customer support; despite 5 separate attempts by me to follow up. All this while customer orders are piling up in my store, but I am unable to ship thanks to Pixel's insufficient app. 3 of my follow-up attempts were by email; 2 by phone. There is no phone # listed on the Pixels site to contact support, so I had to hunt around online for a bit first. The one number I was able to find took me to Dominique from customer support - only not on this end of the business. At first I was told that since I had sent an email that day, I was required to wait 24 hours for a response before they could assist me; which made no sense given that I had not heard from them on prior emails for over a week. I told Dominique I would call back in 24 hours. I did, and she said actually there is nothing she can do anyways because she doesn't work in the end of the business. I asked to be transferred to someone who did and she was unable to do that. I asked to speak to a manager and she said that the only way to contact any manager was through email (as I had been doing, without response). I sent one final email strongly expressing my frustration with Pixels' inability to provide reasonable, 2021 standard customer service, and offering a chance to redeem themselves to win my business. Again, I had ordered prints directly through Pixels, and was satisfied with the print itself so I would have liked to work with them. But this attempt to restore the relationship was to no avail, as once again, I received no response. Not even a "we're still working on it..." Heed the negative reviews on this app. Do not make the same mistake I did giving them the benefit of the doubt. Show more

Date: November 18, 2021

Author: IndigeneArts

The worst experience ever! I cancelled the last order, refunded customer & uninstalled their app, yet they keep trying to charge my card and email me hundreds of messages every day for 2 months now. I got over 1000 messages from Pixels with the title "Urgent - Shopify Order on Hold - Invalid Payment Method". I am stuck. It’s a system glitch that Pixels need to fix. I can’t do anything on my end and support just stopped responding. I had to cancel my card, but I am not sure what to do about the email. I can’t change it because I have business cards printed with that email address. It’s an absolute nightmare! Show more

Date: November 16, 2022

Author: b-$tylez

USE AT YOUR OWN RISK. There are many issues with this app. But the worst is that somehow FAA picked up a very old archived test order and created a new order on their end. The first we knew about it was being billed through our credit card. There was no emails no notifications. We attempted to stop this order with them multiple times, with multiple emails. Noone answered. We still have not had any response after 1 month. So we are out 100's of dollars because of their app that does not work and customer service that doesn't respond. Show more