Brightbox Reviews 2026

Monica Keller

3 weeks ago

My Brightbox delivered the custom box we made for our daughter in time for Valentine’s Day (from DC to Boulder). Our daughter was surprised to receive it and enjoyed the items. We’ll be using Brightbox again.

Kelly F

4 weeks ago

Laura Jones

1 month ago

The best and easiest way to show a little love to my sister who lives out of state. It was such a great surprise and brought a smile to her face. I’m so glad I came across this company! Anyone would love one of their cute little care packages!

Skylar Whitney

1 month ago

Super easy to order, great selection and quick shipping! I order Brightbox anytime I want to send someone a personalized gift.

Joanie Dusek

1 month ago

els manning

1 month ago

We sent the boxes to my out of state daughters. And they loved their surprises!

Cami Rivas

2 months ago

Brightbox has always been my go-to for a quick hello, a birthday card, or a thinking-of-you gift. I've used them because of the ease of their product: I don't have to go to the store (and they have so many options to choose from now!), I don't have to package anything, and I don't have to go to the post office! Wins all around! As much as I've loved them for my personal items, I've now been able to use them for a bulk order for work and they've made my work-life a breeze! Wanting to celebrate a large group of co-workers, I contacted Brightbox to see if they would help and they totally did! Personalizing the box items? Check! Making the order easy to place? Check! Mailing out for me from a bulk list? Check! So so easy! I'm probably going to be 80 and sending my grandkids these boxes. Thank you, Brightbox! You're a win in my books. <3

Michelene Krueger

2 months ago

Sent to my son. He loved every thing in the box and it was a nice surprise.

Marisa Rowe

2 months ago

I have gifted two boxes to friends and they have been so personalized to each of them and their situations. I love the add on choices! I will definitely be purchasing more boxes in the future!

Audrey Stanton

2 months ago

Michael Haslam

2 months ago

The boxes was nice and looked good. The shipping was slower than I expected, it took a week to show up. The process of selecting the box and picking the items was a little confusing on a mobile phone which caused me to select something I didn't want.

Sophie Dilts

3 months ago

I recently ordered off Brightbox for the first time and I loved it! It will definitely be my new go-to for when I need to give long-distance gifts. I saw Brightbox on an Instagram ad and was expecting it to be super overpriced. It was actually very reasonably priced, though! They had a ton of cute "pre-made" boxes, starting as low as like $10 if I remember correctly! Or you could make your own, which is what I did. They had SO many options to choose from!! Very pleasantly surprised overall. Will definitely use Brightbox again :)

Mara Cudal

3 months ago

There are a great number of options for the boxes they can build and deliver so you can make a box as large or small as you like. It added a nice touch to our team's holiday party. It would be nice if the socks had options for sizes but that is my one critique. The entire process was satisfactorily quick and easy.

Jasmine Barney

3 months ago

Loved our Brightbox! Speedy delivery just in time for the perfect Christmas present!

Priscilla Frantzreb

3 months ago

Gloria Ellenbaum

3 months ago

Talk about spreading sunshine! This box made the person I sent it to so happy to receive.

Kayla Stout

3 months ago

In LOVE with Brightbox. Their customer service is fantastic and the options of goodies and gifts for the packages are fun and creative. Forever client!!

Dawn Ludvigson

4 months ago

It was easy to choice what I wanted for the budget I wanted to stay in.

Monett Reporter

4 months ago

Recipients were very happy to have received the boxes. I was happy to be able to send along something that made their day(s) a little brighter.

Pamela Kimmell

4 months ago

I sent a Brightbox to my sister-in-law for her birthday. She was delighted! It's fun to be able to pick and choose what to send in a "surprise" box for someone. Wonderful quality choices too!

Lorraine Garcia

4 months ago

Super fast shipping!! Sure brought some sunshine to a dear friends day!!

Makyla Blacker

5 months ago

Melinda Earls

5 months ago

Fast shipping. Made grandkids happy!

Lindsey Ringhand

5 months ago

Amy Montgomery

5 months ago

Customer Service was awesome! Love sending Brightboxes to friends and family!

Meredith Durrant

5 months ago

Kelly Fielder

5 months ago

The box was amazing and the shipping was superb!! Everytime I order from Brightbox it is EXACTLY what I want and I get a ton of compliments on the gift!!

Peyton Seeley

5 months ago

Great options to customize and person who received it felt so loved!

Aria Davison

6 months ago

Victoria Robinson

6 months ago

I have been using Bright Box occasionally as birthdays, surprise mail, etc. has come up! Recently, I mailed a box to a friend and realized after it delivered, I had the wrong address. Uh-oh! Within 24 hours of emailing Bright Box and asking what could be done, they sent store credit for me to reship out a box to my friend. The packages are beautifully curated, and customer service is 10/10. Thankful for this company and its mission to spread sunshine!!

Tara Wagley

6 months ago

Miriam Oyelaja

7 months ago

Mary Shaw

7 months ago

Great customer service!

Anna-Marie Head

7 months ago

With my first Brightbox experience just a few weeks ago, I knew I would pass along the smiles my box brought me. Wonderful inexpensive alternative to flowers to say “I’m thinking of you.” What I didn’t expect is the prompt and FRIENDLY response to my shipping change request. Best wishes for success and happiness!

Karin Thomassen

7 months ago

Adalie Schroter

8 months ago

Love Love Love Brightbox! I live abroad and it is the perfect way to send gifts back home!

Courtney Joyner

8 months ago

Very attentive customer service and easy to work with.

EMMA THATCHER

8 months ago

My friend loved the New Girl box! It was the perfect last minute birthday gift.

Patrice Horton

8 months ago

What an amazing gift. I purchased the Goat for my friend in the hospital since we're both Capricorns and the intro was the best. The toy itself was so plush and soft! I will definitely be doing this again for get well gifts instead of balloons or flowers 🌺 thank you!

Sara Elkins

8 months ago

Ordered as a care gift for a team member. She loved everything that was included in the box.

Jordyn Overton

8 months ago

Amanda Walsh

8 months ago

A little disheartened my boyfriend is studying for the bar exam and I bought “a little box of sunshine” to brighten his day. But I customized it with add ons, when he got it he called to tell me what was in it and things I paid to add were missing. I loved the idea and the ease of the website but I don’t love not getting what I paid for. I’ll consider recommending but you aren’t getting what your paying for that’s for sure. *** BrightBox made an effort to make up for an error that could have happened to anyone. I am excited to give them another try and buy a few boxes for my friends who are taking the bar at the end of July to brighten there day after there efforts. With customer service being accommodating and personable I am happy to say that a company like this cares about their customers and wants to keep them around! Thank you for making me feel heard and seen as a customer. I hope people give them a try!!!! The concept is unique easy and so quick! Its worth it!

Jenny Petrillo

8 months ago

I ordered this for my daughter who was turning 7 as a fun birthday surprise and she LOVED it!! It came packaged so nicely and I had so much fun picking out items for her! I will definitely be sending more Brightboxes in the future!