Your Trustpilot rating matters. With the Reputon Customer Reviews app, Shopify sellers are turning low ratings into 5-star reputations automatically. See how real stores fixed their online image and got more trust (and sales) with zero extra effort.
Skates.co.uk
Rating jumped from 4.3 to 4.6â | đ +350+ reviews | three month
View on Trustpilot | Case date: 24 December 2025
Challenge:
- Trustpilot rating was stuck at 4.3, damaging credibility
- No system in place to ask happy customers for reviews
- Negative reviews kept coming with no way to intercept them
Solution:
- Installed Customer Reviews
- Customers were prompted at the right moment
- Negative feedback was addressed faster, improving overall perception
Results:
- Rating improved from 4.3 to 4.6 in 3Â month
- Review count grew steadily with +350 reviews in 3 months
- Negative feedback was rerouted into the app for fast resolution
âIt just works. We donât do anything manually anymore, but reviews keep coming, and we actually see the bad ones before they hit public.â
Start Fitness
đ +690 Trustpilot Reviews | â 4.7 rating | 2 months
View on Trustpilot | Case date: 23 December 2025
Challenge:
- No consistent review flow in place
- Negative feedback went public without a chance to fix it
- Low review growth
Solution:
- Installed Customer Reviews
- Set up automated follow-up emails to request feedback
- No manual work required. Everything ran on autopilot
Results:
- +690 new Trustpilot reviews in 2Â months
- Negative reviews were handled privately
- Fully automated system, no chasing customers
âHands-off and super effective. Reviews came in steadily, and we fixed issues before they hurt our rating.â
Efavormart
32 â 231 Trustpilot Reviews | â Improved rating | 45 days
View on Trustpilot | Case date: 14 July 2019
Challenge:
- Poor Trustpilot reputation (many negative reviews)
- Unhappy buyers left feedback freely; no system to collect happy reviews
- No one actively managed complaints or reviews
Solution:
- Installed Customer Reviews
- Customers received automated email review requests after purchase
- Unhappy customers were routed to internal feedback form, support resolved issues quickly
Results:
- Trustpilot grew from 32 â 231 reviews in ~45 days
- Majority reviews were honest and organic
- Credibility and SEO improved significantly
âAfter just 45 days since Reputon installation, Efavormart grew from bad reviews to great reviews with real clients without extra effort.â
My Pet Prints
0 â 95 Trustpilot Reviews | â Excellent rating | Â 2 months
View on Trustpilot | Case date: 14 July 2019
Challenge:
- No existing reviews â extremely low trust
- SEO & buyer confidence suffered due to lack of feedback
Solution:
- Installed Customer Reviews
- Processed past orders with automated review emails
- Recent customers received friendly emails asking for feedback
Results:
- Trustpilot grew from 0 â 95 reviews in ~2 months
- Achieved Excellent rating
- SEO and buyer confidence increased
âFrom zero to 95 reviews with an excellent rating. Very impressive results with no manual effort.â
Ready to grow your Trustpilot reputation?
Reputon helps thousands of Shopify stores turn happy customers into 5-star reviews automatically. No chasing, no stress. Just results.
If youâre looking to boost your Google reviews, take a look at the results our clients have achieved in these cases.Â
