Reputon’s Privacy Policy

This Privacy Policy (this “Policy”) was last updated and is effective as of September 05th, 2022.

Reputon, LTD. (“we”, “our”, “us”, or “Reputon”) operates the website, any other application, features (collectively, the “Site”). This Privacy Policy describes how we collect, use, disclose, and otherwise process Personal Information through the Site or through our other service offerings, including our applications available on the Shopify platform (collectively, including the Site, the “Services”).

These privacy standards are applicable to all Internet users who access Reputon's customers' websites, applications, or other services (collectively, "Customer Sites").

This Policy outlines our practices and commitments under the General Data Protection Regulation 2016/679 (the "GDPR"), to the extent that the Services are offered to users in the European Economic Area and the United Kingdom.

Information Collected by Reputon

In order to provide and enhance our Site and Services to you, we gather a variety of information from you. Both personally identifiable and non-personally identifiable data are collected by Reputon.

Personally Identifiable Information (“PII”) collected by Reputon includes your name, shipping address, contact information, including phone number and email. Your password and credit card information that you have given to Customer Sites will not be collected by Reputon.

When registering at, we need both your email address and password. If you decide to purchase paid Services components, credit card and billing information may be required. Reputon uses third party partners for credit card processing who may require and store your credit card and billing information.

Reputon also collects non-personally identifiable information about you from Customer Sites you visit, including the following types of data:

  • Standard Data is information that is included in every message delivered over the Internet. Reputon can deduce details such as browser type (such as Chrome or Internet Explorer), operating system (such as Macintosh or Windows), browser language (such as Java or Unix), and internet service provider using this information (e.g., Verizon Fios or AOL)
  • Clickstream Data. Reputon is able to determine how you use our Customer Sites and different Internet pages.

Reputon may use this PII and non-personally identifiable information to provide our Services to our customers.

Aggregated Personal Information: Reputon frequently conducts research on its customer demographics, behavior, and interests based on the Personal Information and other information submitted. Reputon may aggregate this research, evaluate it, and share the resulting data with its affiliates, agents, and business partners. Your personal information is not contained in this aggregate data. In order to describe our Services to existing and potential business partners as well as to other third parties for other authorized purposes, Reputon may also divulge aggregated user statistics.

We collaborate with third parties who collect data through a variety of channels, including online and offline, in order to provide you with more relevant advertising. If you gave us personal information, such as your email address, only in hashed or machine-readable form, we might share it with them. Your IP address, the type and version of your browser or operating system, as well as demographic or presumed-interest data, may be collected by our partners in addition to the personal information we share vide with them and the cookie that is stored on your browser or device. For advertising, analytics, attribution, and reporting reasons, our partners use your information to recognize you over time and across various platforms and channels.

The Information Reputon Apps Collect

When you install the Reputon Apps, we are automatically able to access certain types of information from your Shopify account.

  • Store plan
  • Store domain
  • Order ID
  • Store owner’s name
  • Email address
  • Country
  • ZIP code
  • City
  • Phone number
  • Date of App installation, upgrade, uninstallation
  • Payment history
  • All operations inside the App

When you install the Reputon Apps, we are automatically able to access certain types of information from your Shopify account.

  • Customer’s email address and order ID

How do we collect the data?

In providing the Services, we may use a technology called “cookies”. Cookies help provide additional functionality to the Services and help us analyze the Services usage more accurately. For more information about cookies, and how to disable them, visit

These cookies don't collect any personal data, and we don't combine cookie data with other data that identifies you personally to find out your name or email address. Most browsers allow you to prevent the browser from accepting new cookies, to be notified when you receive a new cookie, or to disable cookies. To disable cookies set by Reputon, contact us at and we will provide you with an opt-out.

Data Retention

Cookies set on behalf of Reputon expire after three years and the expiration date updates every time you encounter our server. Reputon retains standard web log data 10 years after you visit a Customer Site, and aggregations and reports for up to 20 years after you visit a Customer Site.

How do we use your data?

We or our affiliates may use your information to: (a) provide the Services and operate Reputon Apps; (b) improve the content and functionality of the Services; (c) communicate with you, optimize or improve the Services and Reputon Apps; (d) improve our marketing and promotional efforts and customize the Services content, layout, and Services to better suit your needs; and (e) resolve disputes, troubleshoot problems we may face with you.

Reputon and its affiliates may also use your information to get in touch with you in the future to advise you about services we think you'll find interesting. If we do, you will be able to "opt-out" of receiving future messages by following the instructions included in each communication we send you. Additionally, if you ever want to stop receiving messages from us or have your name removed from our mailing lists, please get in touch with us at These legal notices, including this Privacy Policy, will still apply to your use of the Site and Services even if you choose not to receive them from us.

Information You Provide to Us

Any information you enter on the website, through the Services, or give us in any other way is received and stored by us. You can opt not to give us certain information, but you might not be able to use many of our features if you do so.

In order for you to use all of our features, you must register with Reputon. We require your e-mail address and password during the registration process. Further information may be required if you choose to purchase paid components of the Services, such as credit card and billing information. Reputon uses third-party partners for credit card processing who may require and store your credit card and billing information.

Information from other sources

We might get information about you from other sources and add it to our account information so we can improve our services. We do not disclose this information to anyone outside of authorized third parties in conjunction with offering you our Services, much like the information you give us.

Disclosure of information

To comply with applicable laws, regulations, or other legitimate requests for information we receive, or to otherwise protect our rights, we may share your Personal Information or other information without further notice to you, as set forth below:

Business Transfers: As our company grows, we might sell or buy assets or other businesses. Personal Information could be one of the assets transferred in the event of a corporate sale, merger, reorganization, dissolution, or other similar event.

Related Companies: In accordance with this Policy, we may also disclose your Personal Information to our affiliates.

Agents, Consultants, and Related Third Parties: Like many businesses, Reputon sometimes employs other companies or people to carry out specific business-related tasks. We only give the information required for them to complete their role-specific tasks.

Legal Requirements: Reputon may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Reputon, (c) take urgent action to protect the personal safety of users of the Services or the public, or (d) protect against legal liability.

Affiliated businesses we do not control

Reputon may provide services or sell products jointly with affiliated businesses. We will share customer information that is related to such transactions with those affiliated businesses. Reputon may share aggregated demographic information with customers in connection with the provision of the Services.

International Visitors

For users outside the United States, please note that any data or PII you enter into the Services or Site will be transferred out of your country and into the United States. You consent to such transfer through your use of the Services and Site. Additionally, you warrant that you have the right to transfer such data into the United States from outside your home country.

Your rights over your information

No matter where you live, we believe you should be able to access and manage your Personal Information we hold about you and to ask that your Personal Information is corrected, updated, or deleted. If you would like to exercise this right, please contact us at

Furthermore, if you reside in the European Union, please be aware that we are processing your information in order to carry out any contracts we may have with you (such as if you make an order through the Site) or in any other way to further the aforementioned legitimate business purposes. Please be aware that your information will also be sent to countries outside of Europe, such as Canada and the United States.

Finally, we don't react to “Do Not Track” signals in any particular way because there is no consensus on what they are supposed to mean.

Changes to Privacy Policy

We might occasionally update this Privacy Policy to reflect, for instance, adjustments to our procedures or for other operational, legal, or regulatory reasons. The use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

How you can reach us

If you have any questions or concerns regarding privacy at Reputon, please send us a detailed message at We value your privacy and will do everything possible to allay any worries.