Your happy customers are not leaving reviews. Fix that.
Most customers who had a great experience simply forget to leave a review. Nobody asked them. The Reputon Customer Reviews app sends a review request email automatically after delivery, at exactly the right moment.
4.9 ★ · 1,030+ reviews · 24/7 support
What is Reputon Customer Reviews?
Reputon Customer Reviews is a Shopify app that automatically sends review request emails to customers after their order is delivered. Customers get a nudge at exactly the right moment and are sent to leave a review on the platform you choose: Google, Trustpilot, Yelp, Facebook, and more.
Once installed, set up your email template, pick your review platforms, and configure the send timing. The app does the rest. No manual follow-up, no spreadsheets, no chasing.
Key features: Automated email requests · 10+ review platforms · Bad review filter · Private feedback flow · Email analytics · Flexible triggers · CSV import
Your customers are on different platforms
Some customers trust Google. Others check Trustpilot before buying. A few look at Facebook or Yelp. If you only collect reviews in one place, you're invisible to the rest.
Reputon sends requests to Google, Trustpilot, Yelp, Facebook, Amazon, Etsy and more. Split 50/50 or any ratio you want.
Ask at the right moment
Send too early and the product hasn't arrived. Send too late and they've forgotten about you. Reputon sends the email after delivery, when the experience is fresh and customers are most likely to respond.
You choose the timing and conditions. We handle the sending.
Stop bad reviews before they go public
One unhappy customer sent straight to Google can wipe out months of 5-star reviews. Reputon catches them first. Unhappy customers are routed to a private feedback form. You fix the issue. They never go public.
Happy customers go straight to the review form. Your rating stays protected.
Know what works. Scale what converts
Track open rates, click rates, and review conversion per campaign. See which email templates perform best and switch without guessing.
Works with Aftership for delivery tracking. Import past orders via CSV and send requests to customers from before you installed the app.
