Fill in your store details below and get a ready-to-use shipping policy in seconds. Free, no signup required.
How to add a shipping policy to your Shopify store
- Enter your store details into the form below.
- Click Generate to create your shipping policy.
- Copy the generated text and go to Settings → Policies in your Shopify admin.
- Paste it into the Shipping policy field and save.
Other free policy generators for Shopify
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Frequently asked questions
Do I need a shipping policy for my Shopify store? â–¼
Yes. Shopify requires a shipping policy as part of its Terms of Service. More importantly, customers check shipping terms before buying. A clear policy reduces cart abandonment, support tickets, and disputes about delivery times and costs.
What should a Shopify shipping policy include? â–¼
A good shipping policy covers: processing time (how long before the order ships), estimated delivery times by region, shipping carriers used, shipping costs or free shipping thresholds, international shipping availability, and how to handle lost or delayed orders.
Where do I add the shipping policy in Shopify? â–¼
Go to Settings → Policies in your Shopify admin. You will find a dedicated Shipping policy field. Paste your generated policy there and save. Shopify automatically links it at checkout and in the footer.
Who pays for import duties and taxes on international orders? â–¼
This depends on your setup. You can require customers to pay import duties upon delivery (most common for small stores), include them in the product price (Delivered Duty Paid), or let customers choose. Whichever you choose, your shipping policy must state it clearly to avoid disputes at delivery.
