Recart FB Messenger Marketing

(4.8/5)
Below you can find Recart FB Messenger Marketing Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Abandoned Cart Recovery apps. Recart FB Messenger Marketing app was developed by Recart. The rating is 4.8 based on 5497 reviews. Recart FB Messenger Marketing price Free plan available. 28-day free trial. Additional charges may apply.

Launch date: July, 2016

Recart FB Messenger Marketing summary.
  • Seamlessly build your lists. Make the mobile subscription experience seamless with the two-tap popup that rapidly increases Messenger + email and SMS opt-ins.
  • Grow revenue on autopilot. Sell more with targeted, highly engaging automations and campaigns that have proven to engage customers, motivate them to spend more.
  • Generous Free Trial. Start growing with our 28-day free trial, including full access to the growth tools, engaging automations, and proven templates.

Recart FB Messenger Marketing features.
  • Recart is trusted by 13,000+ growing stores like you
  • Built to improve your conversion, grow your Messenger + email, SMS lists, and drive more sales.
  • Why Messenger Marketing?
  • Build your messenger + email and SMS lists rapidly
  • Earn revenue on autopilot from day one
  • Generate LTV with sponsored messages
  • 24/5 live chat & email support
Best reviews:
Rating:
Date: July 15, 2021
Author: REBEL PLUSH BOUTIQUE
I'm loving this app. I'm still learning how to use it but so far so good. Hoping for great things with this app
Rating:
Date: August 10, 2021
Author: The Dizzy Knitter
Very easy to customize a few flows and get it up quickly. Already see excellent conversions from just one welcome pop up! Looking forward to seeing what more it can do.
Rating:
Date: September 02, 2021
Author: Stylish Outback Clothing
this app makes it very easy for customers to sign up and doesn't send them back & forwards between emails & shop. Instant gratification so they purchase more with their 10% discount. Smooth & easy to use.
Rating:
Date: September 02, 2021
Author: Lashouts
THIS APP IS AMAZING!!! Generated so mich already. 30 min. After installing i Got 2 orders thru there them!!! Now i’m getting so much profit from their app!!! U NEED THIS APP
Rating:
Date: September 22, 2021
Author: Jaro Bedding
Just started using this app but the results had already kicked in! Still need time to test but so far so good (Y)

Worst reviews:
Rating:
Date: January 04, 2021
Author: Jabees Store
We were getting some inaccurate 'Extra Sales' claimed by Recart so we started to write down the 'Extra Sales' and our actual sales on Shopify since 22-Dec-2020, we compared the data each day, unfortunately, almost 80% of the 'Extra Sales' are not really matching our actual sales. Let's take the most recent data on 03-Jan-2021 as an example, Recart said we've got 2 orders as the 'Extra Sales', however, we got only one order on that day. This is just one of the many inaccurate data we are having. Not sure if other users are having the same issue like ours? We sent messages to the customer support team. At the beginning, they said we should use the unique promo code for Recart - And yes we did, but the Extra Sales didn't match. We provided the screenshot showing all the proofs. And then the last reply we got is as below: "I have looked into the Sponsored Message and it had a different discount code, that I think you have not sent over previously. I have removed this code from the Sponsored message now, because I believe the code was still active, and that is why Recart kept attributing sales from it. Regarding the difference of the Extra Sales what you see on the discount code in Shopify and in Recart, the explanation is the purchases when the user does not redeem the code, but comes back to the store from a Recart message. A sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. Therefore, the code does not have to be used for Recart to count the Extra Sales, it is enough to get the message and purchase in the following 72 hours. Please let me know if it makes sense." I think they are telling us no matter if the sales are with the unique Recart code, or without the code, they can be counted as the 'Extra Sales' from Recart, so we've got to pay the higher monthly rate. That's ridiculous! On 03-Jan-2021, we got one order, and you claimed we got two orders and all these two orders were from Recart. How we can verify? Anyone has the same concern? We are happy to pay higher if Recart is really generating the extra sales for our store. But their replies are irresponsible and they don't even provide a solution on how we can verify where are the sales really from! Will keep spreading this out, reporting to Shopify and other social media platforms until we get a CORRECT ANSWER!
Rating:
Date: December 17, 2020
Author: Just Riding
We were really pleased with the guidance and support in getting set up I honestly can not fault them as a company with regards to attention to their customers, Anca was dedicated in looking after us and our business. Sadly shortly after installation facebook changed the way in which messages can be delivered which meant that we could not collect subscribers which was 80% of the point of installing the app, to offer a discount on a new messaging channel in return for future direct marketing opportunities. After FB's changes to all EU stores this was no longer possible. We flows which we set up to engage the customers who abandoned carts were also effected by this, without buttons they would no longer be able to return to cart to checkout from the message. We would also not be able to message anyone we had spoke to before on messenger.. along with many other limitation including no images in the messages also which was a shame. Its not the fault of RECART, I don't blame them as the changes facebook made due to GDPR were out of their control, however billing us for a product that did not work at all was more than a bit harsh. I think we should have been given an apology for all hours we invested into setting up the flows within the app, and refunded in full or had the option to be refunded in full. To be honest I think legally because the product was absolutely no longer as advertised they must refund us... but I would rather state my disappointment here and go our separate ways than chase a company for a wasted $300.
Rating:
Date: July 16, 2020
Author: Cool Ski Goggles
I'm a 1-year user. DO NOT RECOMMEND $$$$ Far too expensive, trust me! And if you want to cancel you need to contact their team which is very annoying. Got charged for 6 months and didn't get a sale, to be fair I wasn't advertising for traffic but they aren't fair to their pricing. Expect to pay a premium each month. Would only recommend to people who have a large budget, its not that great and a 'competitors have FREE options' that can do everything this tool does.
Rating:
Date: June 23, 2020
Author: Kingsden Home
You guys literally charged my credit card without my approval, so I would like my money back.
Rating:
Date: November 23, 2019
Author: Kneele
From the first day I installed this app, the app did not connect with my facebook page. Got Customer Service help - replied after a few hrs - and page got connected. I played around with the app a little bit. Made some abandoned cart messages. The next day, the app disconnected from my facebook page again. Got help, fixed it. But no abandoned carts showed up in the app, despite having a list on Shopify. Then, the app disconnected a THIRD time - And it got fixed again. The CS was suggesting a bunch of possible reasons, like changes to my facebook security settings, antivirus, etc. None of which are applicable in my situation. So my abandoned cart messaging system still does not work and the customer service seems to be calling me Stephanie now (who is this?) and did not fully answer my questions. To top it off, I got daily marketing emails asking how I'm connecting with customers etc - well, I'm not, because your app is not working and none of your technicians and customer support is able to identify why. I wonder how you get so many good reviews if you're not able to fix these fundamental issues I'm experiencing with your app?

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