Marketing+Support on Whatsapp

(4.3/5)
Below you can find Marketing+Support on Whatsapp Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Abandoned Cart Recovery apps. Marketing+Support on Whatsapp app was developed by SuperLemon App. The rating is 4.3 based on 1179 reviews. Marketing+Support on Whatsapp price Free plan available. 7-day free trial.

Launch date: April, 2019

Marketing+Support on Whatsapp summary.
  • WhatsApp Chat + WhatsApp Share. Provide quick & easy customer support service via WhatsApp Chat button. Increase referral sales with WhatsApp Share button.
  • WhatsApp Abandon Cart Recovery. Automated & Manual Abandoned Cart Recovery + Order Update + Tracking messages. Automatically include discounts & win back lost sales.
  • WhatsApp Campaigns. Send promotional messages including product releases, discount offers, newsletters, product-related insights, and more.

Marketing+Support on Whatsapp features.
  • All-in-one WhatsApp plugin for Shopify stores
  • WhatsApp Chat + Share Button
  • Automated WhatsApp message templates
  • About Automated WhatsApp messages
  • Manual WhatsApp messages
  • Custom message templates
  • Broadcast bulk messages
  • Countries where WhatsApp is popular
  • Why should your Shopify store have WhatsApp Chat?
  • Setup in less than 30 seconds
Best reviews:
Rating:
Date: October 08, 2022
Author: Mocasa Shop
Até o momento o app tem sido de grande valia para minha loja. As mensagens automáticas que eles enviam aos carrinhos abandonados tem sido de grande prospecção de clientes
Rating:
Date: October 13, 2022
Author: GodLim
Excelente , muy práctica y util para todos los que realizan ecommerce , se los recomiendo a todos los interesados
Rating:
Date: November 14, 2022
Author: Chum
this is one of those apps that actually does what it says it does and does it really well, if you want a free whatsapp button you get that with no issues, also you can set it up in a whole range of diffferent ways and it has a lot of interesting options to grow with your store.
Rating:
Date: November 20, 2022
Author: dinovar
baixei agora, até aqui ta indo muito bem não tenho do que reclamar!! se tiver algum problema, ou alguma sugestão voltarei aqui pra falar.
Rating:
Date: December 03, 2022
Author: Riyen.shopsite
excelente aplicación, es ideal para que los clientes se contacten con uno, y ademas, se puede saber de que producto están preguntando, ya que aparece la URL del producto en cuestión, la recomiendo 100%, descargenla y pongala en su tienda.

Worst reviews:
Rating:
Date: November 17, 2022
Author: Guitla
No me está funcionando como debe. Ya he configurado en mi Shopify lo que me pide y no puedo utilizarla.
Rating:
Date: November 26, 2022
Author: ENPOSH
I wanted to run a campaign for Black Friday in order to inform all of my customers of the promo and I run into several upsetting and ruther frustrating technical issues with Whatsapp: 1. template creation was painful as it was appearing an error which didn't allow me to actually create a template. Contacted the technical team who at last managed to solve the issue. 2. Once the template issue was solved, I decided to run the campaign and imagine what? out of more than 5000 users just 70 received the message. I contated the support which told me first that it was because my FBM was not verified (not true as my FBM is verified). After that, they told me that it was a technical error which they would have fixed in 2 hours. Than they also told me that I was on the "growth plan" and as such, I wouldn't be able to contact all 5000 users as the growth plan is up to 1000. Fair enough, I upgraded to the entreprise plan (which is the most expensive). Well, I run again the campaign as they suggested and this time once again only 80 customers receive my message. Even worst, I've realised that those few customers who actually received the promo message, received it from a different whatsapp number than mine. Although, my whatsapp API it's approved!!! I'm still waiting for the resolution of the problem, but they stopped getting back to my emails and anyway meanwhile black friday is gone! Completely unreliable and unprofessional service. For free it might be acceptable but nothing more than that.
Rating:
Date: November 22, 2022
Author: Bruchiclub
Support is not good. Some time not Replied on mail or replied more than 7 days. Now, we are deleting the app. Please avoid install the app
Rating:
Date: November 27, 2022
Author: Atrangi Gifting
Been contacting them since last 5 months about removal of my number from whatsapp business api.. but they never reply..
Rating:
Date: December 02, 2022
Author: SRIKANCHI
2 months waited no response , its not working no support ,no response very hard to unsubscribe possible after this review pls contact Ravi 9677888352

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