Name: Referral Candy & Affiliate
Brand: ReferralCandy
Price: 59 USD
Rating: 4.80 (2003 reviews)

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Referral Candy & Affiliate

(4.8/5)

Below you can find Referral Candy & Affiliate Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Affiliate apps. Referral Candy & Affiliate app was developed by ReferralCandy. The rating is 4.8 based on 2003 reviews. Referral Candy & Affiliate price From $59/month. 30-day free trial. Additional charges may apply.

Launch date: September, 2010

Referral Candy & Affiliate summary.

Create and automate customer referral programs for eCom stores and grow sales through world-of-mouth ReferralCandy helps Shopify and Shopify Plus stores attract new customers, increase sales and grow their brand with referral and affiliate programs, ideal for stores selling one-off and subscription products. A referral program is the best way to retain customers and reward them when they refer their friends. Customers get a referral link they can share with friends to promote the brand. Referral and affiliate programs work for all industries: fashion, nutrition, electronics, home, pet and more.

Referral Candy & Affiliate features.

Set up a referral or affiliate program and get the first sales within 30 minutes
Enable post-purchase popups, emails and pages to enroll customers in the program
Automate customer rewards: Cash and coupons for one-off and subscription sales
Customize your referral program with your logo, images and brand colors
Integrate with Klaviyo, ReCharge, Skio, Awtomic, Bold, Loop, Appstle, Stay, Seal

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Best reviews:

Rating:

Date: May 03, 2023

Author: Sseko Designs

Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours! Show more

Rating:

Date: May 02, 2023

Author: BingCases

Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful. Show more

Rating:

Date: May 02, 2023

Author: Bark Potty

Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better. Show more

Rating:

Date: May 02, 2023

Author: Purvival

The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated Show more

Rating:

Date: May 01, 2023

Author: NURSELY

Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate! Show more

Worst reviews:

Rating:

Date: September 05, 2022

Author: St Frock

App wont complete the account set-up process upon installation - just gets stuck on the Referral Candy website. Show more

Rating:

Date: September 21, 2022

Author: ADCO Hearing Products

We couldn't even get through the setup, which should have been the easiest thing to do. The email templates don't work like any WYSIWYG system I've EVER seen, and you're obligated to find an outside developer to do very simple tasks like fix the mandatory social icon links that are in the default template. Their customer service leaves a lot to be desired, and since we couldn't get past step 1, I can't review the actual platform performance. With our poor experience, I would NOT recommend this to anyone. There are multiple other options out there, and we've been able to get an alternative all setup and running in less than 10% of the time spent fighting with the ReferralCandy platform. Show more

Rating:

Date: October 03, 2022

Author: THE PARABALL

The only communication with customer service is by email, no phone number to call, and they take a few days in responding. The app doesn't even work like it is supposed to and keeps spamming my customer with invitations that don´t even work Show more

Rating:

Date: February 24, 2023

Author: Bromptonic

This is the first time I write a review - Incredible bad customer support, UI not clear. Fo three days I was chatting with customer support without any clear guidance how to send me mails out. The only thing they could say was "Let me ask our engineers" I gave up. And for canceling my subscription I needed to contact support. I am since 2019 using Shopify apps never encountered such a bad experience. My colleague with even more experience has the same opinion. UPDATE: I will wait until you contact me or resolve the problem Show more

Rating:

Date: May 10, 2022

Author: Homerunpet

It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you. Show more

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