Ali Reviews ‑ Product Reviews

(4.9/5)
Below you can find Ali Reviews ‑ Product Reviews Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Aliexpress Dropshipping apps. Ali Reviews ‑ Product Reviews app was developed by FireApps. The rating is 4.9 based on 7069 reviews. Ali Reviews ‑ Product Reviews price From $9.90/month. 7-day free trial. Additional charges may apply.

Launch date: April, 2017

Ali Reviews ‑ Product Reviews summary.
  • Collect more product reviews. Send automated & customizable emails & SMS with discount to request photo reviews. Get more product reviews from AliExpress, DSers or CSV.
  • Display stunning photo reviews. Stunning styles to showcase customer reviews on most universal widgets. Friendly drag-n-drop editor lets you display reviews on all pages.
  • Reduce cart abandonment rate. Display best reviews of abandoned products on all pages to urge shoppers to purchase instantly and reduce cart abandonment.

Ali Reviews ‑ Product Reviews features.
  • Powerful Review Request
  • Showcase all reviews beautifully
  • Right reviews for right customers at the right place
  • More ways to collect reviews
  • Ali Reviews is a big brand with big friends among Shopify product reviews apps
  • 24/7 World-class support
Best reviews:
Rating:
Date: October 16, 2021
Author: Nouve Shoes
Estou satisfeito com o atendimento. Estava com problemas para subir comentários no site e o suporte me atendeu a contento.
Rating:
Date: October 16, 2021
Author: difuseo
perfect love this app.............................................................................. <3
Rating:
Date: October 16, 2021
Author: Usefull Things
Very good app. Customer service is great also. I very recommend this app to everyone. Better then others
Rating:
Date: October 16, 2021
Author: Golden Weiler
The app is easy to use and they allow you to customize the colors to match your store theme. I would highly recommend.
Rating:
Date: October 15, 2021
Author: Traverco
This app is literally the best thing on Shopify. Most important, Andy is awesome he helped me to resolve my problem OUTSTANDING!

Worst reviews:
Rating:
Date: May 25, 2021
Author: CozyNight
I never had any problem with apps until I came across Ali Reviews, the worst app from all, full of bugs and errors, keep away!
Rating:
Date: May 05, 2021
Author: Coolcat Gadget
They suddenly changed their free plan and ruined everything for me. Now I'm not able to approve my customer's reviews anymore, so they are in the void in an unapproved state, but the worse is I can't export my original customer reviews, so I stuck with them until I found some manual solution. If I uninstall I lost all my reviews. Customer service doesn't care at all.
Rating:
Date: May 10, 2021
Author: L'Avant-Coureur
I used this app for a long time Customer service is open to suggestion and continue to improve the app
Rating:
Date: April 29, 2021
Author: Eagles|Patriots|Steelers Gear
I am a victim of this Ali Review app from Oct. 2019 to April 19, 2021. The reasons are below: I opened a Shopify Collaborator account to let Ali Review app to fix issues and errors in 2019. They didn't fix anything, but their tech support emailed me back saying they didn't know what was the problem and asked me to mercy them. The worst was that they never followed up the issues and errors not yet being fixed but just let my issues and errors continue. At that time, I didn't know these issues and errors in my Google Search console would damage my SEO. And also, I didn't have time to contact them again and again for the same issues which were not able to be fixed by them. Their support system was a mess. Every Time I went on chat, there were no people to chat with at the early stage of the Ali Review app. They just asked users to submit the problems, and then they would contact back. I submitted them the issues and errors, but they couldn't fix them from time to time. Why waste my time doing that again and again? The worst is that the Ali Review app doesn't have an exporting feature to let users transfer out all reviews. That forced me to stay until April 19, 2021 since I have no time to make an export sheet for all my previous reviews manually. At the most recent time, Ali review app set the chat with a real person support, but they didn't set the ticket # for the user when reporting the problem to them. Every time when I checked my issues and errors reported still not being fixed, and then I went to chat with their support, there was a new customer service rep., they asked me to repeat what I reported again and again, such as screenshot and describe the issue and errors encountered. That wasted me a lot of time for the same issues and errors because they were still not able to be fixed no matter how many times I reported them. Why bother me to report to them again and again for the same issues and errors but no result? So, all issues and errors in my Google Search Console continued without being fixed. That seriously damaged my SEO. ( Here are 2 screenshots that shows 43 errors and 1 issue and many warnings from January 19, 2021 to April 19, 2021 in my Google Search Console. They were just some sample issues and errors screenshots since there were more issues and errors I didn't take screenshots on because I didn't know Ali Review app would deny the fact that they were not able to fix the issues and errors for me. Now it is too late since Google Search Console is only able to display 3 most recent months data. #1 Screenshot of Review Snippet 43 Errors and 1 issue from January 19, 2021 to April 19, 2021: https://cdn.shopify.com/s/files/1/0808/6529/files/Screenshot_MyGoogleConsole_FullOfErrors.jpg?v=1619099557 #2 One sample screenshot of an Individual product errors and warnings. There were many products had the same errors and warnings: https://cdn.shopify.com/s/files/1/0808/6529/files/Screenshot_MyGoogleConsole_1URLDetected2items_1Error5Warnings.jpg?v=1619099569 ) Finally, I had a chance to talk to Ali Review app tech support Kate on April13, 2021. At first , she said to me that my theme has no Rich Snippet. After I showed her the Google rich snippet test result page for my product page, then, she asked me if I used a 3rd party app for schema. I said I used Schema Plus. So, she wrote me a written request to Schema Plus to add a Rich Snippet schema code into my theme. And then, Schema Plus responded to that request with a screenshot of Ali review app rich Snippet code problem. and then, Schema Plus agreed to give me a full refund for my full subscription days. ( #1. Here is the screenshot of Kate's written request to Schema Plus app: https://cdn.shopify.com/s/files/1/0808/6529/files/Screenshot_Kate_requested_What_ShemaPlus_NeedTo_Do.png?v=1619099514 #2. Here is the screenshot of what Schema Plus prove that the Error is from Ali Review app: https://cdn.shopify.com/s/files/1/0808/6529/files/Screenshot_SchemaPlus_ShowTheProof_AliReview_App_Has_Problem.png?v=1619099543 ) That proved in my theme never has a rich snippet schema code. But the problem is that Ali Review app never discovered this main issue until April 13, 2021. By common sense, Ali Review app never discovered this main issue, how could they fix this main issue for me during my full subscription days? The conclusion is that Ali Review app couldn't discover the main issue, and that resulted in not being able to fix my issues and errors in my Google Search Console during my full subscription days, and that seriously damaged my SEO. Therefore, I demand a $5 refund for each month for my 17 months subscription. This request is reasonable and inevitable. I am so sure that the cost of my SEO getting damaged by the issues and errors not being fixed by Ali Review app would be more than what I requested for the refund. Or I will dispute the Ali Review app fee charge through the Shopify bill charge. --------------------- Respond to Ali Review app's reply: You are a liar. You can deny everything, but you can't deny the fact that you didn't know what the main issue was until April 13, 2021 discovered by your tech support Kate. How could you fix the issues and errors for me without knowing what the main issue was by common sense? I have paid you in full over 17 months. I didn't get the feature that I paid for. Moreover, my SEO seriously got damaged by the issues and errors not being fixed by Ali Review app. Please see the screenshot from above the links for the latest 3 months Review Snippet 43 errors and issues and warnings. I am a victim of the Ali Review app. I am so sure that the cost of my SEO getting damaged by the issues and errors not being fixed by Ali Review app would be more than what I requested for the refund. If you don't refund me $5 each month for my full subscription days that is 17 months, then I will dispute the Ali Review app fee charge through the Shopify bill charge. The dispute come-out will be decided by the credit card company. Fair enough.
Rating:
Date: April 15, 2021
Author: thefullmoonmirror
Terrible app. integration with gempages is awful and you should stay away from it for now until it's fixed

Feel bad about your store reviews? We have a solution for you!

reputon customer reviews

Boost your store reviews

Boost your Google, Trustpilot, Yelp, and other platforms ratings. Avoid negative reviews.
FREE plan available.
embed google reviews

Embed Google reviews

Show your Google reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.

Embed Trustpilot reviews

Show reviews on your store from free Trustpilot account. Carousel, badge, list templates.
FREE 7-day trial.
facebook widget embed

Embed Facebook reviews

Show your Facebook page reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.