Codisto Amazon, eBay & Walmart

Date: January 26, 2023

Author: Crazy Panda Collectables

Mariel R was absolutely amazing, her support and quick response to my issues are what other companies should strive to achieve, best customer support I have ever had. Show more

Date: January 25, 2023

Author: NextStage Vintage

I have had a few occasions to ask questions of the Codisto support team about our eBay interface. Each time they have been prompt in responding and have always resolved the issue and/or answered my question on the first go-round. I have only good things to say about the level of support provided by Codisto. Show more

Date: January 25, 2023

Author: Kanubo Coffee – Perfect Choice

very helpful, professional, solved my issues in a moment. Codisto saves time and money to deal with all platformd on one screen Show more

Date: January 25, 2023

Author: Ferrotecnia

Great tool to admin your products in different marketplaces. Best online support when you face any issue. Show more

Date: January 24, 2023

Author: Motorsports Gear

Great responsive service, they have answered all my inquiries. All is good, with the app, and interface. Show more

Date: January 03, 2023

Author: Uprooted

The app works kind of ok but it has some very serious issues. I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty. It creates return policies and assigns listings to it automatically It creates shipping policies and assigns listings to it automatically I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself. Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised Show more

Date: January 11, 2023

Author: Bobbis Store

Leider funktioniert das überhaupt nicht es ist nicht möglich seine Konten zu verbinden geschweige denn Produkte zu verwalten Show more

Date: January 10, 2023

Author: Makenna’s Threads

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY. Show more

Date: January 10, 2023

Author: Toys 'N' Geek

Switched to Codisto when the eBay integration app ceased. Day 1: Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work. Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything. Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app. Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales. Not recommended. Show more

Date: January 23, 2023

Author: Turtle Beach® US

We integrated Codisto Shopify for our ebay stores in December and it's still not working properly. Support provides contradicting information and doesn't seem to know their own platform. They are based in Malaysia - send over calendar links for calls- you set up a call and they don't show up as the slot they sent is 4/5am their time. I can't talk to how the actual connector works as we can't even get support to set it up properly. Show more