Lucky Orange Heatmaps & Replay

(4.6/5)
Below you can find Lucky Orange Heatmaps & Replay Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Analytics apps. Lucky Orange Heatmaps & Replay app was developed by Lucky Orange LLC. The rating is 4.6 based on 715 reviews. Lucky Orange Heatmaps & Replay price Free plan available. 7-day free trial.

Launch date: July, 2014

Lucky Orange Heatmaps & Replay summary.
  • Increase your sales. Watch a visitor navigate your site to see what’s stopping them from buying. See where people clicked, scrolled and tapped on your site.
  • Learn more about your visitors. See which parts of pages drive conversions & which get ignored with Heatmaps. Learn if people are scrolling far enough to see your CTAs.
  • Convert abandoned carts. Using live chat & viewing visitors in real-time lets you see what’s happening on your site so you can save a sale before losing it.
Best reviews:
Rating:
Date: February 08, 2022
Author: SoulFamilyTees™
i used this app and it help me a lot to monitor my customer and track the store problems and then i will remove the errors and what customer wants.
Rating:
Date: February 07, 2022
Author: PEAK 365 Nutrition
This app is great, very useful tool for making sure our customer experience is top quality with real, quantifiable data.
Rating:
Date: February 18, 2022
Author: Lennox Alexander
I had used the app before and was not sure how to actually "USE" the app, I merely looked at the recordings with no real intention. I was able to have an "onboarding" call with Justin and he explained the features of the app and how I can use it to its fullest. I learned how to use it to even help me to decide the best products I should market. I'm happy that I got on the call, really made the difference.
Rating:
Date: February 21, 2022
Author: Igbo Tees
I used this app to help improve the layout and navigation of my store and ultimately my conversion. I can see what customers are struggling with and It would never have occurred to me if not for this app. Don't even try to open your store without it. GET -THIS-APP-AND-THANK-ME-LATER! Enough said...lol
Rating:
Date: February 21, 2022
Author: Reindeer Leather
I really love this app as it gave me an insight into exactly where visitors leave the page and help me make changes on my website, which ultimately help in getting more conversions. There was a little issue in upgrading my plan but Bradley was very helpful in trying to resolve this issue.

Worst reviews:
Rating:
Date: January 07, 2022
Author: TSRE | Tampa School of Real Estate
Had the app before we used Shopify and it was great. But on Shopify the app does not install correctly. Support is very slow and not really helpful. They advised to just login outside Shopify but the app didn't even install the tracking code. I could say all the great features of lucky orange, but if you're looking for a Shopify app that just works or has great support when it doesn't, keep looking. Really wanted this to work since we've used lucky orange for so long but going to see what's better suited for Shopify and maybe more focused on just tracking rather than all the extra nonsense they are spreading themselves thin with.
Rating:
Date: October 04, 2021
Author: pophomefabric
I was happy when I found this app it filled some of my analytics needs but i am uninstalling after trying for a few days. I contacted them regarding the app flashing at the bottom of the visitor page. I sent them a movie of it they said they had no idea and suggested i refresh. Like c'mon if a person has got as far as running a store on shopify they probably understand browser refreshing. Of course i refreshed. duh. I restarted. Also i told them the app was only showing 2/3 of my visitors and wasn't clocking any of my sales. they asked me for proof. Like i was lying about it. Pretty insulting and arrogant. at that point i decided I was not fighting them and I wouldn't be giving them any money either.
Rating:
Date: September 27, 2021
Author: Kuckian
Waste of time app. couldn't even register an account. Provided images to customer support, no response. Can't recommend.
Rating:
Date: September 16, 2021
Author: Download GoGo!
I installed it because I wanted to see the heat map. After the trial period passed, I was forced to choose a plan, and I chose the paid plan, but it gave me an error and was not accepted. No other functions are available until you finish selecting a plan. I could not even inquire from the app. I searched the web page and finally contacted them, only to receive a reply saying, "Please let me know your email address so I can check," and no more reply. It's a shame.
Rating:
Date: September 16, 2021
Author: Runenwald
Buggy as hell, even to register an account I needed several tries. I couldn't get it to work, every time i should set it up again!?

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