BookThatApp

(4.6/5)
Below you can find BookThatApp Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Booking System apps. BookThatApp app was developed by Zetya Pty Ltd. The rating is 4.6 based on 332 reviews. BookThatApp price From $9.95/month. 14-day free trial.

Launch date: August, 2012

BookThatApp summary.
  • Real Time Availability. Real time availability online or via Shopify POS. No charge bookings and a Book Now Button. Take partial deposits or add security bond.
  • Appointment Reminders. Send customizable email/ SMS reminders either individually or to the group. Add product specific reminders and automated reminders.
  • Flexible Booking Options. Set availability and duration by staff member, product, variant or resource. Supports and/or logic for sophisticated resource management.

BookThatApp features.
  • 24/7 appointments
  • Mobile ready, responsive design
  • Custom Booking Rules
  • Flexible Booking Forms
  • Custom Reminders
  • Booking Management
  • Complete Shopify Theme Compatibility
Best reviews:
Rating:
Date: February 14, 2022
Author: toymonkey
Fantastic support, superb features One stop solution for all renting portal needs... Will recommend for sure
Rating:
Date: January 29, 2022
Author: Contorture
This app os PERFECT for my online group and private zoom classes! The integration of booking and zoom links is exactly what I was looking for and fits my site theme beautifully. AND THE CUSTOMER SUPPORT IS AMAZING: so fast, responsive and attentive…100% GO FOR IT! Contorture.org
Rating:
Date: January 26, 2022
Author: Club Privata Online Store
We use Book that app extensively. We had an issue with shopify but Zetya stepped up and fixed the issue for us that no one else could fix. It's wonderful to find customer service that is exactly that, customer service. Thank you
Rating:
Date: April 11, 2022
Author: Toolpartner
We needed this app for our power tool rental website and I had a hard time figuring out how choosing a date range would change the price according to the number of days. I started the online chat in the app and 3 min. later BookThatApp fixed it. This app is just what we needed and it works perfectly.
Rating:
Date: February 28, 2022
Author: Ioannis Coffee Chef
Great support through chat. Within 15 minutes we resolved all the issues we have except one that needed a developer to help. However even with that one, the customer support provided guidance as to where to fix the issue.

Worst reviews:
Rating:
Date: July 03, 2020
Author: TheDolceVitaExperience
I used this app for my online cooking classes that I’m doing now because of COVID. I’m based in Italy with majority of clients in the US -their app doesn’t have Zoom integration -their calendar can’t adapt to the time zone of the person booking the class -requires a paid installation for the regular person that isn’t comfortable with coding I’m not using Sesami which is able to offer all of the above that their app doesn’t do, and at a similar price. It’s also aesthetically easier from the perspective of the client booking the class, as well as easier The reason for the one star is that yes they answer messages when you reach out for help but when they do so are condescending. Their installation produced errors in the Narrative theme I just switched to and they said the errors were due to my changes. To give them the benefit of the doubt, I took the time to install a fresh version of the Narrative theme that was untouched, they installed their app and there were errors in my product pages immediately after their app installation. They claimed it was due to the theme, not their fault and were of course condescending/not very nice or client centric. During these times a lot of us our using Shopify to be able to grow or simply stay afloat to survive with the very little business we are getting. We aren’t programmers and rely on the tech people at these apps to help get our business done. This app should be more understanding of that, and I’d say don’t have the best customer service. I’d advise trying other booking apps before committing to them, and so far I’d say my experience with Sesami has been dramatically different in a positive way.
Rating:
Date: March 13, 2020
Author: Apex V2R
Every time updates are pushed to the app availability for clients becomes unavailable, which means sales lost.
Rating:
Date: December 20, 2019
Author: MyLittleTravel
Very bad and poor support, they are not helpful at all, just ask you to pay for everything !!! Even if you pay the $25 they ask for installation they do the strict minimum, you have to do almost everything by yourself. If you're not a English native language, welcome !
Rating:
Date: September 02, 2021
Author: Coconut Express
As soon as you install this app, it will show your products as 'no availability' on your calender. So expect a nosedive in sales. The only way to change this is to uninstall immediately. Customer service can only assist if the app is installed, so you are left playing a game of catch 22 with customer service. Oh, and to add to the misery, customer service only respond via email, so you can't solve the issues in real time. Back and forth, cat and mouse. So stupid.
Rating:
Date: January 09, 2022
Author: Lady Roots Ilha Grande
Bookthatapp. Is very hard to set, the system for settings is not easy, and you need a expert to do it, bookthatapp support is good, but a lot of the support don´t know anything about the app. Error 400 is a big issue for this app, i have try to get help from that problem in 45 dags, but i giv up. Peter

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