Helium Customer Fields

(4.9/5)
Below you can find Helium Customer Fields Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Customer Fields apps. Helium Customer Fields app was developed by Helium. The rating is 4.9 based on 296 reviews. Helium Customer Fields price From $12/month. 14-day free trial.

Launch date: July, 2015

Helium Customer Fields summary.

Create customer sign-up forms as unique as your business, and save custom data to customer accounts. Helium Customer Fields is your one-stop shop to collect and manage customer information. Create unique registration forms for different customer groups, and collect your customer's birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and/or customer metafields. Personalize forms with rules and variables, or tag customers automatically based on form input. Use our integrations to sync customer data with your business/marketing tools.

Helium Customer Fields features.
  • Simple drag-and-drop form builder with field types for nearly any use case
  • Approve customers by requiring account approval or email verification
  • Allow customers to edit their own data (name, email, or custom fields)
  • Configure automatic and/or conditional customer tags to organize customer groups
  • Developer-friendly! Front-end and back-end APIs are available for custom builds
Best reviews:
Rating:
Date: April 20, 2023
Author: Sock Dreams
We just needed a simple way to add customer account verification to our registration form, and this was it! We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically. Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you! Show more
Rating:
Date: April 17, 2023
Author: Goldscheider of Vienna
We just added Customer Fields to our shop and it has been great so far! Their chat option is great and they have answered all of my questions in a timely manner. Show more
Rating:
Date: April 28, 2023
Author: FranceMains
C'est top et avec support très réactif ! Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau. Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET. Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité. N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h Show more
Rating:
Date: April 26, 2023
Author: Unipathic Medicine
Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help Show more
Rating:
Date: May 03, 2023
Author: PartnerBuyingProgram
Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend. Show more

Worst reviews:
Rating:
Date: August 07, 2019
Author: STYLMY
Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed Will you continue to charge after uninstalling?Automatic deduction does not send mail?Disappointed Show more
Rating:
Date: March 20, 2020
Author: Rue Porter
very buggy, doesnt work on mobile for us, and we just found this out. probably lost a lot of potential customers because of it. Show more
Rating:
Date: August 28, 2018
Author: Inerd4u
The staff was helpful to try to resolve issues, if not a little slow to respond. Overall for simply the addition s of custom fields, and without social media log in capability I just cant justify an extra $20 a month when I cant see much benefit and am paying for a essentially a month of trying to get it configured right. Show more
Rating:
Date: February 21, 2016
Author: Reduceri Ro
No support for other languages but English Show more

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