FetchApp

(4.1/5)
Below you can find FetchApp Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Digital Downloads apps. FetchApp app was developed by FetchApp. The rating is 4.1 based on 39 reviews. FetchApp price Free plan available. Additional charges may apply.

Launch date: June, 2009

FetchApp summary.

FetchApp seamlessly integrates with your store to automate delivery of your digital products. Flexible to Your Needs Attach multiple files to a single product, associate a single file with several products or restrict downloads by time, quantity, or both. Easy Order Management Receive orders through multiple carts and gateways and manage in one place. Manually expire, reopen and resend orders at any time. No commission fees We don’t take commission on your sales. Our low monthly fees are based only on your storage needs Free & self-hosted plans also available

FetchApp features.
  • Automatically sends files directly to customers when your digital products sell
  • Update Buyers feature allows you to send updated releases to previous customers
  • Restrict downloads by time, quantity, or both
  • Upload license keys to be delivered along with your digital downloads
  • Receive orders from multiple platforms with centralized revenue & download stats
Best reviews:
Rating:
Date: January 26, 2021
Author: O&W Tech
Really amazing app, helped me a lot with shipping my digital products and license keys, the support team is very helpful and quick to respond, would definitely recommend giving it a shot. Show more
Rating:
Date: November 13, 2020
Author: Doodl
I use this app to sell hundreds of digital products on my shop. I really like how it works, it's very smooth and easy to use. Customer service is awesome. Show more
Rating:
Date: February 11, 2022
Author: Created To Sew
App is well worth the money it costs. When I accidently delete a file off my computer it's nice that I have a backup aka this app. The only thing I wish could be different is to be able to add files to it while in the Shopify app and wish my customers could get a download all feature in their email links when their order has multiple digital orders. I did have an issue and they had great communication. Show more
Rating:
Date: February 04, 2022
Author: Liner Notes Magazine - Issue No. 1 Now Available
Superb app in every way. Maybe even better, the customer support is outstanding - very attentive, friendly and always helpful. Highest recommendation: A++!!!! Show more
Rating:
Date: February 23, 2022
Author: Wargame Design Studio
We have used this app for about 10 years now for our software publishing company and have been extremely pleased with the function & support of this product. Very highly recommended. Show more

Worst reviews:
Rating:
Date: June 20, 2016
Author: Radpatches
Great when it works but beware, in the month I've been using this app it has twice had an 8hour outage resulting in customers not receiving their download links. The outages have occurred out of regular office hours and it seems there is no-one in the Fetch App office to either monitor the system or respond to support tickets making me wonder why "support staff on call 24/7/365 to ensure best performance" is listed on their website under the features list. I understand that technology breaks but who can afford to wait until someone rolls into the Fetch office to fix a server issue that occurred after 6pm the previous day? Again, great app when it works but if you use this app be prepared to stay up all night manually sending download links to your customers or set-up a revised order confirmation warning customers of a delay in the delivery of their download links. Currently seeking an alternative download app. Show more
Rating:
Date: March 17, 2022
Author: Mage Templates
I'm just in shock! I have been using this app for 3 months without any problems. But yesterday, emails to my customers just stopped being sent. And I can't log in to the app. FetchApp writes that my store does not exist. I'm terrified, my customers are waiting for their order! I sent about 5 messages to tech support and they are silent! I It was 2GB of content now just evaporated! Show more

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