Discount Ninja

Below you can find Discount Ninja Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Discount apps. Discount Ninja app was developed by Limoni Apps. The rating is 4.2 based on 143 reviews. Discount Ninja price From $29/month. 14-day free trial. Additional charges may apply.

Launch date: August, 2017

Discount Ninja summary.
  • Free gift, BOGO, BXGY and more. Create special offers based on smart rules. Offer a discount, free shipping or a free gift based on behavior, cart value or cart content.
  • Multiple automatic promotions. Combine & stack promotions. Activate private offers via a link/code. Redeem coupons using a custom promotion code field on the cart page.
  • One app for all special offers. Offer wholesale & D2C pricing with one store. Run seasonal or flash sales. Increase AOV with tiered discounts. Customize & stay on brand.

Discount Ninja features.
  • Frequently asked questions
  • What types of offers can I build?
  • What features do you offer?
  • Test it
  • Support
Best reviews:
Date: June 18, 2021
i have only used this app for about 10 days BUT i really needed help and the support team help me all day!!!! through chat and email i am so impressed with how much they care. If you need help they are there.
Date: June 10, 2021
Author: Posh Puppy Boutique
What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your help!
Date: August 20, 2021
Author: Divine Botanicall
I had an issue with Discount Ninja After downloading multiple discount apps on the Shopify App Store, none of them would accept free shipping as a discount code. I assumed it was because shipping differs depending on location. I could not run my Groupon campaign without the discount code for my buying option and free shipping together. Discount Ninja allows me to do just that! I have not got into anything other discounts, yet because I don’t need them, but it looks like it has everything you need for an online store. Once I synced the app with my store I immediately starting setting up the app when I encountered a problem. When I clicked on install and sync assets, I would get an error message saying “The app is not (fully) installed on the live theme or test”, so I contacted customer support and within less than 10 minutes, Andrea was helping me with this issue. She helped me troubleshoot some issues but the issues needed collaborator access. I was then contacted by Eloy telling me the issue was sent to developer support. I was then contacted by Bart telling me the issue was sent to him and in less than an hour, of him getting the issue, the issue was resolved. In a matter of fewer than 3 days, the issue I had, was resolved. Besides the days, I appreciate the attention of the people involved on this issue and I appreciate the team feel the company evokes. Definitely look forward to any future products developed by Limoni. Alonso
Date: August 16, 2021
Author: crank-wargame
Super apps, utilisée quasiment 1 ans, mais elle alourdi le site (selon google insight). Prendre en compte le rapport solution apportée / poids de l'apps. Je conseille DN lorsque votre priorité est d'avoir des réductions et autres avec un niveau de granularité elevé.
Date: September 03, 2021
Author: Foodsmart
Best customer support I've seen - they are quick to respond, highly educated with their app, and gave me custom help within 15 minutes which I was told would take a day - 10/10

Worst reviews:
Date: July 09, 2021
Working with Discount Ninja has been very painful. I really like the idea of everything they offered, but it is just that- an idea. Basically everything they advertised is everything we needed and wanted, so we were willing to pay for their premium plan. You would think that having this plan you would receive a top tier support but Bart did not respond to multiple requests for over 72 hours. Now, the finally reason that we decided to end our partnership was because they were not compatible with subscriptions services which we had installed on our site for some time. That is no fault of their own and I understand if they are not compatible, there's nothing that can be done. This review is more about their customer support. We had issues with their free gifts charging customers the actual amount of their product, which is a huge no-no when you are dealing with customers money. We literally had to refund over 20+ customers which makes our business look terrible. Now, I understand if the reason this was happening was due to the subscription service, but even after letting him know how huge of a priority this was I had to follow up with him over 4 times just to get a response that he was still working on it. Before knowing the root cause he had said it was fixed about 3 times and every time we found out that there was still another issue or was not actually fixed. This app may work for you if you do not have any incompatibilities and do not need any support but it has been a huge nightmare for us. Also, they had so much code inside our live theme. The application that we found now has been so much easier to deal with and is compatible with subscriptions, so there are better choices out there. I would really recommend improving your service to customers if #1: you want to keep customers and #2 you want to avoid bad reviews. If the service was good and the application did not work for us, I would never have taken my time to write this review.
Date: June 16, 2021
Author: DeMassageWinkel
We installed this app because we were looking for some advanced discount options, It was the worse decision we ever made. The installation support of this app is terrible. The app didn't work for our store, but instead of helping us out immediately, they told us to wait for a couple of days or hire a developer. In the mean time we were not able to offer any discounts. In the end, the app worked, but it was making our checkout terribly slow. It took around 5 second to load the cart template, and around 20 seconds to redirect to the checkout. When I told the support about this, they told me that they couldn't do anything about it now because there developers are busy (we even offered to pay!). After that, we wanted to uninstall the app. Although they helped us with removing leftover code quite quickly, they forgot some of the leftover code, so we still had to remove the app by ourselves... Honestly I wouldn't recommend this app to any store owner. It is hard to understand that the support of this app is so terrible for a monthly payment of $70.
Date: March 11, 2021
Author: Amino Co. Supplements
After installing: - Free gifts would not show up in the cart unless the page was refreshed. - When the free gifts did show up it would show the full price not that it was added to the customer's cart as a free gift. - Sometimes even at checkout the item would not be discounted or recognized as a free gift. - Paid for express installation of dynamic pricing and after a week there were no changes. Although they did alter the code in my theme, nothing worked properly. - Unreliable behavior, sometimes gifts or discounts would not be added. After the theme was altered by their team to install dynamic pricing: - The time it took to load the checkout was over 10 seconds. When the user clicked the checkout button it would appear that nothing happened and the checkout was not loading. - The themes cart icon at the top right of the page is now pushed off the right of the page slightly. - Page load speed score dropped from around 35-36 which was rated as an average load time for stores like mine to 30 which is rated as slower than stores like mine. After uninstalling: - The themes cart icon at the top right of the page is still pushed off the right of the page slightly. - Page speed score has remained the same. - I have reached out to support to ask for help on this and make sure all the code that was manually entered when trying to install dynamic pricing is removed and they have been unresponsive.
Date: February 03, 2021
Author: Imam Carpets - Online Shop
I requested a refund as their app did not work once with my theme. I have paid them 3 times in a row and their app did not work. Their support was terrible and took to long to work on my store properly. I can't pay for a app if it does not work and can't just pay for support.
Date: December 17, 2020
Author: AMMA Healing
Please don't use this app. I could go down a laundry list about why this is the world's worst app. Seriously stay away

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