Springbot Marketing Automation

(4.1/5)
Below you can find Springbot Marketing Automation Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Email Marketing apps. Springbot Marketing Automation app was developed by Springbot. The rating is 4.1 based on 99 reviews. Springbot Marketing Automation price Free to install. External charges may apply.

Springbot Marketing Automation summary.
  • Email and Automation. Connect with customers with email marketing, and leverage automated triggers to send the right messages at the right time.
  • Ad Retargeting with AdRoll. Re-engage site visitors and focus your marketing efforts on the audiences most likely to convert through web or social ad retargeting.
  • Campaign Services. Data-driven insights and recommendations to help you determine what marketing actions to take next.

Springbot Marketing Automation features.
  • For SMB Retailers on Shopify, Springbot is the Only Marketing Solution You Need
  • How Does Springbot Work?
  • Email Marketing
  • Online Ads
  • SMS
  • Campaign Services
  • Automations and Attributions
  • And More
Best reviews:
Rating:
Date: June 21, 2021
Author: Uncle Nick's
Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.
Rating:
Date: June 15, 2021
Author: Tropical Bros
Great app to help organize data and grow your shopify store through email campaigns, automation, and adrol advertising. We highly recommend them
Rating:
Date: April 16, 2021
Author: Archoil
We've been using Springbot for a few years now for retargeting and automated emails. We had a good onboarding process and it was easy to understand what we needed to do to get going. Since then, whenever we need to update our content or need support, our rep Ryan is always quick to respond and happy to get on a phone call to answer any question or work on making changes for us.
Rating:
Date: April 13, 2021
Author: Debra's Passion Boutique
It was a learning curve. I used to use Omnisend. I am not very computer saavy but they helped me to grow my company. I had to lower my costs so I changed to a smaller company Machine Labs and am happy with that. The conversions from emails did work well. I had to help Springbot improve a lot of their errors. They did have a Messenger ads and Ad Roll but at cost. I suppose it helped get some return. I would rather use my money to do some FB ads direct to get people in the door. I hope they improve slowly.
Rating:
Date: December 08, 2020
Author: OLY Clothing
Springbot has been instrumental in helping manage my store from a marketing standpoint. As a SMB I needed a helping hand managing FB ads, Ad Roll and help with developing email marketing. If anything the team will stay on your ass and keep things moving along. I can't thank the team enough for all of their help, would highly recommed.

Worst reviews:
Rating:
Date: March 05, 2021
Author: Silky Sol Vegan Restorative Aesthetics
I paid them to do exactly what I have been doing. I did not see a return on my investment and when I questioned them on the return I was ignored. My account manager was never available when I was. My sales dropped. Do not waste your money on this application. You can do these services on your own. Complete rip off.
Rating:
Date: October 01, 2020
Author: May Wynn
They will ask you for your credit card info outside of Shopify and then it will be impossible to cancel. Promised me 4-7x ROI, didn't even break even. Regardless, they keep trying to charge me. I had to contact AdRoll directly to get the ads to stop running because they refused to pause the ads. It doesn't take 30 days to pause an ad campaign, it takes about 3 minutes. Unless, of course, you never deliver and all your clients cancel so you have to scam people out of any extra dollars you can get.
Rating:
Date: June 14, 2019
Author: Panther Wholesale
You still have not fixed the problem where if you hit the back button you lose the whole design of your campaign. For this price, and given the fact that you have to save after EVERY ACTION, it should be simple. But no, you don't care. We know many other customers have asked you to address this, but you still haven't bothered. We'll be unsubscribing from you soon.
Rating:
Date: February 25, 2019
Author: Hydroviv
Hydroviv signed up for Springbot in October 2018 with the goal of simplifying our company’s marketing efforts. We signed up for all offerings (Email, Audience Expander, Onsite Abandonment, Ad management) so our monthly cost was $1300 plus ad spend. We left Springbot on Feb 18, 2019, so this review is for our four-month experience. Facebook Ad Management: Per terms of agreement, Springbot was to build two Facebook campaigns per month. Simply put, this did not happen. In entirety, two campaigns were built over the 4 month period, and one campaign was never actually turned on. The campaign that was turned on was never touched after it was set up. Long story short, Springbot’s Facebook ad campaigns generated zero revenue on $1500 ad spend, and we were charged $800 for ad management over the duration of our relationship. Audience Expander, Onsite Abandonment Prospecting Tools: These tools have their own dashboards that display attributed revenue, so you can see ROI at a glance for prospecting done on their platform (a major selling point). The problem was, the dashboard was showing a revenue that didn’t align with data from our other analytics tools. When I asked my account manager for a list of customers/orders that served as the basis for the number, I found that a bug was causing Springbot to mistakenly take credit for sales that occurred months before I signed up for the platform, which artificially inflated the revenue that Springbot attributed to its platform. Once Springbot’s bug (that my team discovered) was fixed, there were zero dollars of attributed revenue from that point forward for any of the prospecting services. AdRoll Ad Management: When Springbot manages your Adroll accounts, you get locked out of the account, so the only data you can see is what they show you in the dashboard (which was wrong in the case of Audience Expander/Onsite Abandonment). Using the data from their dashboard, there was was about $1100 in click through revenue, on about $8000 in authorized Ad spend, but we have no way of verifying any of the numbers. Experience With Company: Because Springbot didn’t uphold their end of contract (Facebook Ad Campaign building), and because overall performance was poor, I submitted a written request to put in our 30 day cancellation request on December 28, 2018. I was informed that despite the fact that Springbot didn’t uphold their end of the contract the service wouldn’t actually be terminated until Feb 18, because the 30 day termination notice is really a 30 day plus billing cycle notice. While annoying, it wasn’t worth the money to make a big deal out of it and pursue breach of contract as a justification to terminate immediately. However, I was very surprised to see that Springbot processed another charge for $2996 on January 19 to purchase ads for the remainder of the cycle. It is absolutely inconceivable to me that an ad management service would continue to pull ad spend from a client more than 20 days after the client submitted a 30 day termination notice because they weren’t actually building campaigns or managing ads. In summary, I feel fortunate that Hydroviv was in a financial position to eat the $13,000 cost of trying Springbot ($5200 for 4 months of the platform & management fees plus over $8k in additional ad spend), while continuing to keep our other email/analytics systems in place. I would encourage early stage companies who sign up for Springbot to have a person from their team actively managing and monitoring all aspects of onboarding, campaign management, campaign performance, and double-checking dashboard metrics against other analytics for attribution for at least the first 6 months. In our experience, the fundamental problems were discovered only because our team proactively dug and cross-referenced the data from Springbot’s dashboard with our other reporting platforms. Eric Roy, Ph.D. Founder, CEO
Rating:
Date: February 06, 2019
Author: Reklez Suspension Works
For what you will pay for their services you're left with a lot of work you have to do yourself. Save the money and do it yourself with other apps. For the $600 a month (base package) its not a smooth process to create an ad. Instagram promotion will get you a far better return in your investment for a tenth of the price, or less. This app also has a HUGE learning curve. So expect to invest a lot of your time learning their system. For the most part the information they provide is information you get from Shopify for free. I did a giveaway where all you had to do was sign up to our newsletter on their email service. I wasn't able to find the winner's email address. So I signed up using my email and wasn't able to find it either. Not a user friendly system. I was able to get better sales numbers and didn't cost me $600 to achieve them. I wanted something more automated where I can make a couple adjustments and have ads running in a couple days. NOT the case. Can be the case if you spend a large amount of your time learning the system, adjusting ads, (also the errors I asked to be fixed on my ads were never done). Lastly you will be charged for an extra month if you don't cancel over 30 days before they charge you. Its like a little $600 thank you charge for not liking there services, they will not waive that charge. They will remind you however that you agreed months earlier to pay that ( as per their policy) .

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