SMSBump: SMS Marketing & Email

(4.9/5)
Below you can find SMSBump: SMS Marketing & Email Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Email Popup apps. SMSBump: SMS Marketing & Email app was developed by SMSBump Ltd. The rating is 4.9 based on 3418 reviews. SMSBump: SMS Marketing & Email price Free plan available. Additional charges may apply.

Launch date: October, 2015

SMSBump: SMS Marketing & Email summary.

Drive more revenue and sales with powerful SMS and email campaigns and automations. With Yotpo SMSBump, you can seamlessly grow your SMS & email lists, recover abandoned carts, and send revenue-driving texts and emails that make your sales skyrocket. Choose from a library of high-converting SMS templates and automations to engage with shoppers in real time and maximize the effect of each customer interaction.

SMSBump: SMS Marketing & Email features.
  • Easily craft, personalize, and A/B test campaigns to text and email subscribers.
  • Build SMS flows powered by real-time events and custom conditions.
  • Create hyper-targeted segments to engage subscribers.
  • Only pay for the emails you send, saving up to 70% compared to other providers.
Best reviews:
Rating:
Date: January 28, 2023
Author: Voochi
Marnie was great help when I needed to get my account validated. Really speedy service and help! Definitely recommended! Show more
Rating:
Date: January 28, 2023
Author: Kyosev Store
Great app, great service ! Very easy to use, well organised. It's doing really well for what it's built. Best SMS app. I definitely recommend it. Also wanna thank my agent Quin. She helped me out today to figure out how to use the app correctly. She is really great. I really like the service team. They are really helping people and their response is very fast! Also wanna thank Ronnel V and Aleksandar V. Thank you all ! Show more
Rating:
Date: January 28, 2023
Author: IgelRise
I recently received great support from the customer service team, Quin was an agent. Quin was extremely helpful and patient in addressing my concerns and resolving my issue. They were knowledgeable and efficient in their assistance, and I felt well taken care of throughout the entire process. I highly recommend this company for their excellent support. Show more
Rating:
Date: January 28, 2023
Author: SparkleTree
I had a lot of questions for Quin and she was super super helpful. She had a lot of patience and was also very quick with her responses!! Show more
Rating:
Date: January 27, 2023
Author: maneuvermensgrooming-wholesale
Marnie wad great, super helpful. I am now able to use the app. i was having issues with the account login. Show more

Worst reviews:
Rating:
Date: October 20, 2022
Author: Roverish
There are lots of minor Bugs in the SMSBump, That will loss your huge amount of money if you are not aware of it. I found while working with my SMS and Email Campaigns. There is product fetching issue, Image Preview issue, Conflict with the same categories products images issue, etc. Very Poor Support Team Service, they don't give estimate time to solve your issue. and Technical Team look like highly unexperienced to solve the Bugs. Always told me our R&D team is working on it. It's Been 30 days and they gives same answer that our team is working on Bugs. Totally Not recommended. Star 1/5. Show more
Rating:
Date: November 08, 2022
Author: Maysixty
this is one of the worst app ever i seen this app is creating auto discount without any permission I didn't suggest any one to link there shopify account with this app........... Show more
Rating:
Date: November 15, 2022
Author: SkyeLight
They claim that their app is working, but their partnered carrier is down so we cant send messages. This has been ongoing for the past 2 weeks and they refuse to reimburse payment for the messages that havent been sent/ the monthly charges for the app no one can use. Show more
Rating:
Date: November 15, 2022
Author: Vaya Island
We were overcharged $80 on our last billing cycle. When we brought up the fact all bills had been paid for for October (we sent the attachment from Shopify ) in which they claim the fees were for "usage fees" they ignored it. We also sent an attachment via email of a member of there team via chat acknowledging they made an error. We have not received a refund yet. We also attached our payments from October. We purchased a $200 credit in October on the 15th. The "4 Usage Fees" make no sense. We want a refund asap on this overcharge. Show more
Rating:
Date: December 23, 2022
Author: Oz Backcountry
EXPENSIVE. Use Klaviyo instead. 3x the cost, limited liquid functionality, and non-compliant with SMS sending rules to the same degree as Klaviyo. Bad support. Show more

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