PingMe Facebook Messenger Chat

(4.9/5)
Below you can find PingMe Facebook Messenger Chat Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Facebook Chat apps. PingMe Facebook Messenger Chat app was developed by Omega. The rating is 4.9 based on 419 reviews. PingMe Facebook Messenger Chat price Free plan available.

Launch date: January, 2016

PingMe Facebook Messenger Chat summary.
  • Facebook Messenger and more. Actively provide customer support on multi-channels: Facebook Messenger, Instagram, WhatsApp. Deliver realtime messages for better support
  • Fast and Easy Setup. Set up Messenger live chat in 30s. Not an icon that redirects back to your Facebook page. Engage with customers anytime at every touch point
  • Turn your chat into revenue. Keep conversions persistent across anywhere they shop: Shopify Store, Facebook, Instagram. Save time with our performance tracking

PingMe Facebook Messenger Chat features.
  • Top 42 Apps Everybody's favorite go-to apps handpicked by Shopify
  • September 2022 - New feature: WhatsApp Business integration channel (upcoming)
  • Live chat with shoppers on Facebook Messenger, Instagram, Whatsapp +
  • Why PingMe?
  • Beautiful and modern chat widget for all websites
  • Live chat provides a better customer support experience and increase sales
  • Centralize all customers engagement from anywhere in one place
  • Engage with customers anytime at every touchpoint
  • Understand your customers’ shopping journey
  • Suitable for all-sized businesses
  • Support multiple languages in chat widget
  • 24/7 live support
Best reviews:
Rating:
Date: August 26, 2022
Author: metromobilityscooter
Nice service so far! I will see if it works in the future, but not bad for now. It's convenient to communicate with customers on Facebook messengers.
Rating:
Date: August 25, 2022
Author: Painting-Kit Pro
客服随时在线,由于新版的FB页面各项功能无法找到并正确使用,你可以联系他们获得帮助...这感觉很棒。 他们会非常乐于为你开启远程指导,如果你不会说英语也没有关系。他们会全程为你指导。你所需要设置的功能在什么项目页面。当然了,这需要你记住..
Rating:
Date: September 08, 2022
Author: For the Love of Foliage
I love this app, it was super easy to set up and customize. It gives me a simple, straightforward way to provide top quality customer service to my customers.
Rating:
Date: September 23, 2022
Author: VIVID shop
Great app (really user-friendly) with an even greater support team which is always fast and ready to help!
Rating:
Date: September 19, 2022
Author: LORRAINE
Excellent app, a very flexible app design. Also, customer support always speedily replies when we have any questions. The solutions/instructions are easy to follow and very helpful.

Worst reviews:
Rating:
Date: June 28, 2021
Author: Doggie of the Day
I hardly ever write bad reviews but the support is horrible and SUPER slow. It's been 5 days now and I still have an unresolved issue in which case the app is not even working for me at the moment. I am happy to remove the review if someone can please help me.
Rating:
Date: May 20, 2020
Author: sunroom
Chat function not working on my store. Reached out for support but have heard nothing yet. Will update rating when solved.
Rating:
Date: May 09, 2020
Author: Elite 3D
No html code so will only work on a shopify store, so useless as the shopify store is rubbish. No customer support, so I installed a free one from a different company.
Rating:
Date: March 28, 2022
Author: Sherelynn Boutique
Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it. Completely useless.
Rating:
Date: March 02, 2022
Author: Jiby Dog Crew
There are tons of bugs with this app. It doesn't make sense this app has 4.9stars because nothing is working. Most of these reviews must be fake. First of all, the chat bubble takes a full 9 seconds to load and support says this can't be fixed. Customizing the bubble or settings does not work. An error message pops up when you try to send a message through the chat bubble. The Mobile bubble button does absolutely nothing. Support is not helpful. It just simply does not work.

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