Tracktor Order Tracking

(4.8/5)
Below you can find Tracktor Order Tracking Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Fulfillment apps. Tracktor Order Tracking app was developed by ShopPad Inc.. The rating is 4.8 based on 704 reviews. Tracktor Order Tracking price From $9.99/month. 14-day free trial. Additional charges may apply.

Launch date: June, 2015

Tracktor Order Tracking summary.
  • Real-Time Tracking. Tracktor integrates with 1,000+ carriers across the globe, so you and your customers always know where each package is.
  • Streamline Support. Eliminate customer service questions about "where's my order?" and resolve delivery issues before they affect your customers.
  • Critical Insights. See your in-transit packages on a map, get delivery exception alerts, and track how long it takes your customers to receive their order.

Tracktor Order Tracking features.
  • Overview
  • Features
  • Support
  • Extend Tracktor
Best reviews:
Rating:
Date: March 30, 2022
Author: bamboobabey
I loved that i could add support into my store and they set it all up for me, made it much more stress free
Rating:
Date: April 21, 2022
Author: Doilax
We used this app to allow our customers to check their orders without having to leave our website. I can emphatically say this is a great app to have, it is very detailed, and you are able to track the exact whereabouts of the packages at any given moment. Additionally, they have a fantastic customer service team, they follow up at all levels, and they were able to resolve our initial issue in less than 24 hours.
Rating:
Date: August 04, 2022
Author: NutriVita
I ship from US to Brazil, and tracking from brazilian correios can be confusing sometimes. I had some questions and Abby from customer support was awesome! he help me a lot to fix few issues on brazilian tracking number, making my customers understand better to track their orders and made my job much easier. App is easy to use and setup! Thank you ABBY and Tracktor!! Its worth every penny!
Rating:
Date: May 22, 2022
Author: WOMIA
Ich nutze die App noch nicht aktiv, hatte aber ein Problem bei den Voreinstellung. Ich hab den Kundenservice kontaktiert und super schnelle, gute Hilfe erhalten. Wirklich sehr nett und hilfsbereit!
Rating:
Date: September 19, 2022
Author: SoSpree
Great app that does what it says it will do. And great support team. They speedily set up the whole thing for us.

Worst reviews:
Rating:
Date: February 22, 2021
Author: Bijoux Medusa
THIS COMPANY DIDN'T HONOR LEGACY PLAN FOR FOUNDER SUCH SHAMEFULL PRATICE! Stay away, they billing model charge you per month + per order. So you will have tons of usages fees on your monthly statement.
Rating:
Date: February 03, 2021
Author: Take It Global Sdn Bhd
Only work for 2 orders out of many. We are using GDex, Poslaju in Malaysia. Wasted lots of our time. Spent 2 - 3 weeks going back and forth and it still doesn't work.
Rating:
Date: November 23, 2020
Author: manzanasegura
There orders doesn't sync well and the customers service is bad so, my customers are not happy when they track their orders
Rating:
Date: September 16, 2020
Author: The365SurvivalStore
Tons of hidden extra fees. Claimed to be $6/month ended up charging me extra $5+ PER DAY! Absolute scam far better options out there
Rating:
Date: October 11, 2021
Author: ScentSpace
I sent an email and they are slow with their support. It's been 3 days and I've received no response back about an issue with tracking translation. I would not recommend downloading this app if you are aware that the developer/author of this app will not help you.

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