Omnisend Email Marketing & SMS

Below you can find Omnisend Email Marketing & SMS Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Grow Email List apps. Omnisend Email Marketing & SMS app was developed by Omnisend. The rating is 4.7 based on 4238 reviews. Omnisend Email Marketing & SMS price Free plan available. Additional charges may apply.

Launch date: March, 2014

Omnisend Email Marketing & SMS summary.
  • All-In-One Ecommerce Marketing. Seamless one-click Shopify integration, easy data migration, plus ready-made email templates & workflows to get you up and running, quickly.
  • Drive Sales on Autopilot. Every sequence you need to welcome, recover abandoned carts, upsell, reactivate & engage your customers by email, SMS & push to grow sales.
  • Start Free, Use Everything!. Reap the benefits of email marketing, SMS & push on any plan. Access all features so you can start growing your business. No trial period.

Omnisend Email Marketing & SMS features.
  • Sell while you sleep with pre-built workflows
  • Send stunning newsletters
  • Grow your Email and SMS subscriber lists
  • Improve your targeting with robust segmentation
  • Combine email with SMS and push notifications
  • Analyze your campaigns and your customers
  • Custom storefronts & single integration API
  • 24/7 Support
  • Enjoy all features on any plan, even Free!
Best reviews:
Date: May 07, 2022
OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!
Date: May 06, 2022
Author: RAW Nutritional
Great app! And the chat service is amazing :) I would recommand it if you need an easy app to create email marketing.
Date: May 06, 2022
Author: ROYCE' India
Good product, even better customer service. Syncing customer lists to PPC providers is amazing functionality also
Date: May 05, 2022
Author: WEAT International
Fantastic app! Easy to integrate with Shopify, very user friendly. Offers a great range of features - easy to apply and customize. The best part: fast and very supportive customer service! Best decision.
Date: May 04, 2022
Great app for Email Marketing, I like its UI design, clean and beatiful, the support team is very helpful and amazing, very quick feedback

Worst reviews:
Date: March 10, 2022
Author: The Golfing Eagles
This is the worst email program Ive ever used. Many solid features, just like most email programs, yet horrible customer service and just an all around bad experience trying to get this system to work with my store. Then on top of it, they raise the price and charge me double just to rub it in. If I could leave a negative star review, I would and I would suggest you do what I do, and find a cheaper, easier alternative where the support actually helps you and then that the price stays where it was when you bought it, not double.
Date: March 09, 2022
Author: ZoesQOQ
used to be fine but now i have to go to another app! they charge you based on how many subscribers but then only let you send emails to less than half of that. unbelievable! i have over 53k subscribers and can only send 20k max subscribers a day??? this new "safe send" program they just launched, just turned me all the way off. especially while paying for 53k ($444) but can only send 20k? SCAM!
Date: March 06, 2022
Author: Red Beauty Textiles
The issue is changing the customer account data with no way to track the changes. This is basic. Zero stars! I added this app to test it to see if it would work for my shop. Uninstalled without incident. While I'm looking thru my customers, I see a little note "Omnisend added phone number XXXXX to this customer yesterday" There's no tag, no note, no message from Omnisend app that they're altering my customer's data. Why?
Date: April 06, 2022
Author: MOTO Bicycles
Worst support on Shopify! They have no clue what they are talking about. They kept switching with different agents giving multiple contradictory answers. Resulting in explaining the same thing over and over again, and losing potential subscribers in the meantime. They offered help from their technical support, but the technical team never helped. Over a week later: they will tell you to ask your own developer as their Technical Support is limited to acting only in internal situations! What a waste of time.
Date: March 31, 2022
The customer service sucks! They kept changing people to communicate with me, requiring me to repeat the problem every time. But no one could follow up the issue further. There miss some data of my contacts! They told me delete all the contacts on Omnisend, then it would sync back from shopify again. But NO!! It didn't. I try to get the support three times, finally, they sync back the contact list from shopify. But all contacts have no historical order records. Until now, there is no technician to solve my problem. The customer service just kept asking me to repeat my question.

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