Language Translator ‑ LangShop

Date: February 17, 2022

Author: Victrix Limited

I have tried a few different language apps and this is definitely the best. Very user friendly and helpful live support chat to get you set up

Date: February 16, 2022

Author: MARJ

Excellent Support Team ! (super) fast answer, explanations detailed step by step, problem solved in a just a few minutes ! On top of that the app is really great for bespoke translations, and for optimization of SEO in each language. (only suggestion: I wish the plan to have more than 2 langages would be a bit cheaper...as it's currently more expensive than a basic shopify plan itself. a middle plan for 3 langages would be great for smaller businesses who often need english spanish and french)

Date: February 24, 2022

Author: AWYROW

Great app with the best customer service. Fast reply and really good support. Integrates good and the customisation is flawless

Date: February 24, 2022

Author: KIANAO

We are extremely happy with the app and the service and everything works flawlessly. The automatic translation with Deepl is also a megaplus, as it allows us to quickly translate products and page into many languages and revise them later.

Date: February 21, 2022

Author: shanoostore

Support is great! They are always ready to answer the questions and solve the problem you might have! Thank you Mrs Lilia.

Date: May 25, 2020

Author: Magma Mask

awful, automatically translated everything in the store, overridden the theme language provided from the developer and replaced it with an awful automatic translation. app shouldn't be in the store at all.

Date: August 26, 2021

Author: Hopant

Worked well for a few weeks, and then one of our entire languages disappeared including all manual translations. Developer denied their being any bug although we showed them screenshots and didn't provide any constructive support or help afterwards, waste of time and effort. Wouldn't suggest this app unless you want to risk losing data.

Date: November 07, 2021

Author: The Lord Of The Bubbles

We are very sorry that this is not the update that you expect, but we were very angry about something that happened to us. We ALREADY had this application installed under the STANDARD plan and with the Flow Translation option AVAILABLE. Well, months later, we decided to install this application in another shop to make a migration and now, in the new shop, we NO LONGER HAVE THE FLOW TRANSLATION option AVAILABLE. They force us to upgrade our account. Ridiculous! We have explained to technical support not once but TWICE that we ALREADY HAD that option enabled in our previous account under the STANDARD plan and that, due to the migration, when installing the app again it no longer appears, being under the same STANDARD plan. Sure, they have offered us a 20% discount but... What's the point if that makes them withdraw the functions? We had been with the app for MONTHS in the other shop and, surely, their policies changed and they decided to start charging for something they did NOT charge for before. And I accept that. But what is not acceptable is that a customer who ALREADY HAD THE APP INSTALLED previously with certain conditions, loses all rights because they simply had to migrate the shop. Of course, that is not an intelligent way of building customer loyalty. Good luck!

Date: February 10, 2022

Author: BatteryClerk.ca

The upgrade to Version 2 has been a total disaster for us. We can no longer use our export/import app Matixify. Trying to download our products using their export/import feature and it is estimating it will take at least 48 days to complete. So far it has been running for 4 days. We now have to get a new and better language app.

Date: February 21, 2022

Author: zenhair-shop

this is the worst app support I've ever dealt with , they keep insisting on their point without giving any solution you never get a solution from them , just chatting and wasting your time with no results , and also suddenly the website translation disappeared and we are asking them about it and if they have a backup and after investigating their answer was to use the machine translation which shows that they also don't have any SEO knowledge and the machine translation effects ( this is one of the problems ) hope the support takes all issues seriously