LeftBrain

Date: July 08, 2021

Author: Goddiva

We've seen a great improvement in conversion rate after switching our traditional email marketing to LeftBrain. The retargeting practice avoids spamming customers and our account manager has been extremely helpful in tailoring the software to our needs.

Date: April 27, 2021

Author: Style Officer

LeftBrain helped us to grow our email list significantly by using their opt-in feature which offers a one-time discount in exchange for signing up to the list. (Similar to large luxury boutiques.) LB also helped us to increase our sales by offering a tiered abandoned cart approach. (eg. send another reminder if the purchaser doesn't buy.) Also, when we were using other platforms, our discount codes were being shared between friends. Leftbrain solved this problem for us, by generating a unique code for each user. The setup was easy. Before them, we had tried a few other platforms, but we felt like we needed a lot of training to use them. Whereas, for Lefbrain, we used their setup tool, which guided us step by step about which emails were going to be turned on. We contacted their team about a few points we were unsure of. Following this, we were onboarded by their tech team and all of our questions were answered in clear examples. We couldn't be happier in discovering this app and have recommended it to a few friends already.

Date: February 03, 2021

Author: Liquorish Online

We have definitely seen a big increase in sales since installing the App. We've been pretty weak with email marketing so far, and when we would do it, it never seemed to make too much of a difference. we would be happy to recommend this app to anyone. Customer service has been great also, we've been very happy with the app.

Date: August 11, 2020

Author: MILWORKS

We've been very happy with the app....we have definitely seen increases in sales since using LeftBrain. Customer service has been great also, we would be happy to recommend this app to anyone.

Date: May 08, 2020

Author: Chance Loves

So far so good! We have definitely seen a big increase in sales since installing the App. We've been pretty weak with email marketing so far, and when we would do it, it never seemed to make too much of a difference. Kerem in Support helped me figure out why the "open" rate was always so low before, and fixed that issue. Outside of that, people just love discounts, even if it's just 10% and it's a great way to have them come back to the website. This App figures out when- and who to send a code, and what kind of discount, by either rewarding them for being a great customer already, or to get somebody back that had shown interest before, but didn't purchase, and to give them that extra push they need. Also, when selling wholesale to stores, you don't openly want to advertise discounts too often, as you'd be in competition with them, and that's not cool. However, we don't want to miss out on the sale either, and with this App we can still offer the discounts in a discreet way, so it all stays fair. And it's great that it's all automatic and it'll continue to figure out customer's behaviors, which is very helpful to retain them for future purchases!

Date: April 19, 2021

Author: Flying Solo Gear Company

DO NOT INSTALL THIS APP. --- UPDATE: I lost 65 customers in one day thanks to an email that Leftbrain sent without my permission. On top of that, 1 person did make a purchase but because of the 10% discount offered across the board on a product that has very little margin, I lost money. ---- Leftbrain reached out via a cold marketing email. I usually ignore these types of emails but instead I installed the app and did the usual setup instructions. I didn't know what Leftbrain was or what it did, but I had expected some sort of onboarding. Instead, they turned it on without my knowledge - I only noticed because I was working on the site and their annoying popup started coming up. I told Kerem to deactivate it so that we can flesh out a few things. No less than 12 hours later, a mass email was sent out by Leftbrain on behalf of my company, to about 10% of my contact list. It was an poorly composed email with a massive blurry logo and American spelling, with a 10% discount that I never authorised. I looked in my discount codes and a bunch of discounts were created there. I did not under any circumstance tell them to launch an email to my clients - especially an ugly one that I never approved. I am absolutely furious at them and couldn't sleep last night. No resolution offered thus far, in fact they even had the audacity to imply that the logo was my fault. Why send a mass email to my customers without my permission? It's now damaged my brand and screwed up the polish I worked years to get. I regret ever installing it, I feel a deep anger and resentment toward them at the moment and yet they'll just go on about their day not caring about what they've done. Seriously, I'm over app creators like this.

Date: July 08, 2019

Author: Good Lookers

I downloaded the app because they promised assistance with the installation. I don't write code and looked forward to their help. I have contacted them several times and they told me how to proceed. I tried but still had problems. I'm still waiting for assistance but look will for another app that communicates more with new customers.