Multi Vendor Marketplace

Date: April 28, 2023

Author: El Green Mall

The support team from Webkul is amazing. I've had so many questions setting the system to our needs; they have been there each step of the way, they even went far and beyond of what you would expect. The software they develop is very good, but their customer support is superb. Show more

Date: April 27, 2023

Author: My Pet Everywhere

Amazing customer service. Very fast and responsive. I was having some problems and I was about to cancel my account when I decided to give it a try by asking customer service and to my surprise they answered in some seconds, they helped me and everything went smoothly and easily. Show more

Date: April 27, 2023

Author: hiryze

Ich finde die App sehr umfangreich und den Support sehr hilfsbereit. Die Arbeit mit der App ist einfach, trotz ihres großen Umfangs. Auch spezielle Bedürfnisse werden supported, wenn man sich etwas in die App einarbeitet. Ich kann diese App jedem empfehlen, der einfache Anforderungen hat und dies schnell und unkompliziert umsetzen möchte. Aber auch speziellere Anforderungen sind umsetzbar, wenn man sich einarbeitet. Alles in allem eine sehr gute App! =) Show more

Date: May 05, 2023

Author: Idaho In a Box

Extremely satisfied with the customer support here, very helpful and responsive, so far the app has met all my needs, definitely recommend! Show more

Date: May 04, 2023

Author: TECNIQUERO PRIME

Customer service is spectacular Vashu Bhatt was very efficient. The application is very good, it has many features, in fact it works better than large marketplaces in the country. Show more

Date: May 24, 2022

Author: 모이아띠

We've tried out this app and soon found it can't satisfy our requirements. So we quit the usage, this was last year (2021). We found invoices for April and May in 2022 simply out of blue. Or course, annoying and frustrating experinecs. Hope they will settle down this quickly. Show more

Date: August 27, 2022

Author: Palettegonia

After spending 2 months on the app here are the pros and cons: PROS: -It's one of the few marketplace apps that works with Shopify . . CONS: - No onboarding. - UX is confusing as hell for both the shop owner and vendor. If your vendor isn't highly incentivized (i.e. carrying a lot of inventory), they'll never use it or want to figure out how to use it. I'm not a newbie to ecommerce and have worked at top ecommerce sites, as well as several unicorn startups and this UX is bad. - It doesn't truly work with Shopify's UPS. Will need to explain this more and break it down: 1. You'll need to open your own UPS account. This means you can't take advantage of Shopify's low UPS carrier rates. Despite a vendor over-estimating weight on an item, I wound up paying $50 more in shipping. 2. Multivendor Marketplace charges an additional $10/month to integrate with UPS so you can "automate" pre-printed shipping labels. 3. Despite enabling UPS shipping multiple times already in the Multivendor Marketplace UX, it still doesn't work. So I'm paying $10/month for something that doesn't work and can't fulfill the order. It wouldn't be so bad if I could get assistance and fix it. However.... - They don't work US hours. So if you're ever need immediate help, (i.e. need to get an order out on a Friday morning, you're SOL). - They take more holidays than anyone I've ever known. I wouldn't care if they had coverage, but they don't. Some of these holidays last over a week. So again, if you need immediate assistance, you're spending half of your day chatting w/ Shopify support, your vendor, UPS, or whomever else it may concern to figure out a workaround, until they decide to show up at the office. -They offer 1:1s but on India time. So if you really do need to fix something and emails aren't cutting it, you'll need to stay up real late, like midnight, in order to speak to someone. It's to the point, I've posted on LinkedIn looking for a software engineer to build something, because it just doesn't work and I can't get support within a reasonable time. Show more

Date: December 15, 2022

Author: IGOTEAT

Not very good support. At the beginning of the configuration I got stuck, I was so excited to use this software, but my experience was horrible, my trial period even almost ended at the time I removed this app. Show more

Date: March 03, 2023

Author: Les Zartisans

J'ai passé plus d'un heure à chercher comment changer la configuration et je n'ai jamais réussi à mettre l'app en fancais!! Show more

Date: March 21, 2023

Author: LinkLogic

So many spelling mistakes, very basic functionality unless you install plugins which can amount to $400 US a month plus a subscription of $75 for the app (if you want 10 sellers). And without plugins this is basically useless. No call feature for support, only email Show more