Locksmith

Date: March 28, 2023

Author: LOADED

Awesome app and even better customer service! Does way more than we were looking for and very flexible in it's application. Show more

Date: March 28, 2023

Author: Kids Fair

Highly Recommend Locksmith! Their app works wonderfully and the customer support is top notch! Thank you team! Show more

Date: April 13, 2023

Author: B2B - STOP THE WATER WHILE USING ME!

The app is amazing: quick to install, no coding required and easy to set up. We always had problems with displaying and hiding products, as our entire product range is not available for all customer groups and this caused a lot of confusion for our customers. Now, with the B2B Sales Ordering App and Locksmith, we have the perfect setup for all our different customer groups and pricing. The pricing model of the Lockmsith App is super innovative and the proposed price was very fair. Show more

Date: May 06, 2023

Author: Spinnaker Chocolate

Super easy to use and works very well. Perfect for locking access to our online wholesale store. We only allow access to users with a specific tag. Show more

Date: May 03, 2023

Author: Sara Lorentsen Skin Expert

Very helpful and fix the lock I needed within 24 hrs. Thank you so much. Show more

Date: July 29, 2022

Author: Chef Gina's® Mini Food

Using this app, causes my SHOP to not be active and interferes with sales. I am having to delete this app. Show more

Date: August 07, 2022

Author: Milpali

The app worked very well but when the trial expired, all my products got locked and were not accessible by any customers, even the products that were not locked. I had to pay a subscription fee to go back in the app and disable the locks. I was under the impression that all the locks would be disabled when the trial expired, which would be the logical next step. So I did not go into the app and disable it. After a few days, I realized all my products were locked and the app had disappeared. Cold sweat!!!! I did receive a warning email but it was not clear. The logical process would be to disable locksmith when the trial ends and let all products be visible again. They hold us hostage instead of letting us try the product and disable it when the trial is over. Not impressed by that. No amount of: "we told you by email" will make this process better. It feels like a scam to me. Show more

Date: October 20, 2022

Author: ARCHEUS | NatFem Botanics

I had great hopes for this app. It was easy to set up and I wanted to use it to lock one of my products - and make it only accessible to people with the 'secret link'. Sadly, it did not go well. People who had the link and purchased were not tagged with any Locksmith code, but everyone else who didn't have the secret link did had locksmith code added to their details. Someone who did not have the secret link was able to purchase the supposedly hidden product. I contacted customer support and they took over 24 hours to come back to me - with an answer that showed they had not read my question. Finally (over a period of days) they did help and the person was very nice, but the problems remained. Then I deleted the app but the code remained - my fault and they told me to reinstall the app and then disable it first. Which I did. Then they said they had to do it to remove code so I had to reinstall it a second time. They said they had cleared out all the code etc and I could delete the app. The app is deleted BUT now two days on I am getting random new customers having locksmith code applied to their details - and Locksmith is not even installed. I have contacted them again, but I know it is going to be at least 24 hours before I hear anything back to all. The app is a great idea BUT my experience of it is that it is not great to use. And I just have dread now as I read other reviews as to what other problems its footprint through my site is going to cause. Show more

Date: December 18, 2022

Author: Biofusions

This app has caused me more bother than good. I would not recommend downloading locksmith! After downloading locksmith it has caused my products to be showing out of stock despite them being in stock. This has caused huge loss of sales. It has also stopped many website functions from working. The code behind this app is very unstable and if you are downloading it, it will be at your own risk. I am now seeking to completely get rid of this bugged app from my shopify store. I'm extremely disappointed! Show more

Date: April 25, 2023

Author: My Magic Carpet | Washable Rugs

Doesn't work Tried to create a lock on a page with a passcode - a very simple setup. Nothing. Didn't work. Not a good UX. Show more