uAfrica Shipping Solution

(3.7/5)
Below you can find uAfrica Shipping Solution Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Sales Channel apps. uAfrica Shipping Solution app was developed by Bob Group (Pty) Ltd. The rating is 3.7 based on 66 reviews. uAfrica Shipping Solution price Free to install. Additional charges may apply.

Launch date: December, 2015

uAfrica Shipping Solution summary.
  • Smarter Shipping Solution. Get quotes from multiple couriers, create electronic shipping labels and automatically notify customers of the status of their orders.
  • Streamline Order Processes. Easily integrate uAfrica with your eCommerce stores, sync with your sales channels and automatically pull your orders from your store.
  • Rates at Checkout. Set up shipping rates that will be charged to your buyers at checkout. *Shopify Third-Party Calculated shipping rates required.

uAfrica Shipping Solution features.
  • Smart Shipping Solution
  • Streamline your Order Processes
  • Other features include:
  • Manage the Shipping Rates you charge your Customers at Checkout
Best reviews:
Rating:
Date: March 18, 2021
Author: Retail Therapy Online
Uafrica is an absolute dream! Gives you the best courier pricing in SA and assists greatly in a seamless delivery solution for customers, keeping them updated automatically throughout the process!
Rating:
Date: March 18, 2021
Author: Bike Mob
HIGHLY RECOMMEND!!! Having used this app since it basically began, it's only got better and better and BEST! The streamlined way my logistics, pricing of it and time I now have to spend on the growth of the site makes every cent worthwhile! Their pricing from couriers is better than you will get direct and the amounts they have to help make choice for you the business and the consumer all-round better! Their customer service team is WORLD CLASS, in fact, BEST IN CLASS by far too! It is seamless, effortless and arguably the best app I have on my store in 6 years on Shopify!
Rating:
Date: March 18, 2021
Author: Sheepskin Slippers SA
I couldn't run my business without uAfrica. It takes out all the admin, saves me time and money and is very user friendly. Thank you :-)
Rating:
Date: March 17, 2021
Author: essentoils.co.za
uAfrica is fabulous! They have had a huge impact on our efficiency and service and they are a true partner - always feeding back to us if there are issues with any parcels. I would highly recommend them to anyone who wants to streamline their shipping. Their site is also very easy to connect to your Shopify store and very easy to use.
Rating:
Date: March 17, 2021
Author: dellasa
This app is incredibly user friendly! - Its so simple - choose your preferred shipper, fulfil, then print your waybill. The courier companies on the preferred list are efficient too!!

Worst reviews:
Rating:
Date: September 12, 2021
Author: Cable5
The product feed is super slow and not responsive at time. This is designed for small stores with 40k less products.
Rating:
Date: July 14, 2020
Author: Martin West Designs
No accountability, we get pushed from uafrica to courier and both blame the other, if you are going to have companies that do your deliveries you need to be accountable.
Rating:
Date: March 28, 2018
Author: Merchanthunter
Idea behind the app and ease of use to intergrate with your shopify store is awesome, but seems that have the only system specific to south african courier market so hold bit of a manopoly on this integration with shopify stores For the concept I give 5 stars but for service and the rest negative stars, less than 0 Initial intorduction is great, but there are few clever things in way it is structured, as in all prices reflected do not include VAT you have to manually caluculate this on each quote and billed item or you will get big surprize, think this was set out purposefully in this way to make them look cheaper when really they not, deception tactic. Then certain designs are place in hidden or user end place in such a way that you misunderstand them and what you are getting (also seems stretegically placed to mis them so they can not be held liable), so if you take higher plan and pay lot more for your shipping thinking you getting insurance cause you paid more, you are not. even though you pay much higher premium you only get insurance if you tick and add a value hidden right at bottom where you easily miss it and this not explained to you. Further more if you do take insurance each quote/item then the price gets inflated substantially, so the extra you pay to get shipping insurance for the plan is kind of an SCAM as all you paying 3 times the premium for is to be allowed to use insurance not actually getting it, that is like saying if you buy a 340ml coke for R10, you get the 340ml coke, but if you pay us R30 for that same 340ml coke, we still only give you 340ml but we now allow you the option to buy a second coke for R12 instead of R10.... I mean it makes no sense Then once you are over few months with them, you become the little guy where your business no longer matters and you just become someone they do not care about rectifying problems with, find solution or willingness to help it is easier just to blame you or the carrier Also warning do not accept DAWN wings as there one of their carriers you will get endless problems and poor customer satisfaction, majorly effecting your business. Uafrica couldnt be bothered to assist you and would rather blame you or the carrier. They are not willing to remove or replace this horrid carrier when they know very well they and yu get bad reputation using them If you guys find another option besides uafica please use the alternative. As they are the big guys much like vodacom where you do not matter, nor do your clients from service point of view I have also had my business lines stolen by one of their carriers.... FYI
Rating:
Date: September 03, 2022
Author: TechnoLabSA
Worst company ever. Pathetic support even though I have been using them from couple of years. They misplaced my whole pallet of stock. and now refusing to pay me for my stock which they misplaced due to their lake of management. All the boxes were having my company name yet they did not care to even contact me. Taking them to National Consumer Court very soon. Beware of them.
Rating:
Date: October 10, 2022
Author: RedTagSA
They continued to charge me for months after i uninstalled the app from shopify! Had constant issues with the app not syncing - more than twice a month! Every month at least 1-2 per month i had to email you! I used this fr over 4 years there were no extra terms when i signed up! Its obvious that it doesnt work if you need to cancel the subscription on a separate website! Shows it doesnt sync properly!

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