Better Shipping

Below you can find Better Shipping Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping Rates - Shipping Solution apps. Better Shipping app was developed by Atom Yard. The rating is 4.4 based on 139 reviews. Better Shipping price $19.99/month. 7-day free trial.

Launch date: February, 2014

Better Shipping summary.
  • Per product and variant rates. Set shipping rates that suit your business and shipping needs. Set individual shipping rates for each product or variant in your store.
  • Advanced Rule Control. Use shipping rules to combine shipping by product, variant, location and more. Make sure you are covered for every shipping scenario.
  • Keep Customers Coming Back. Set up free+shipping products or rates with discounts on orders of multiple products. Offer shipping discounts for customers who spend more.

Better Shipping features.
  • Over 200 million rates served!
  • What is Better Shipping?
  • In-House Customer Support
  • 7 Day Free Trial Period
  • Requires Shopify's ‘Third-party carrier-calculated rates’ enabled
  • Here’s a taste of some Better Shipping features:
  • Contact us today!
Best reviews:
Date: July 14, 2021
Author: Vibe
The customer service on this app is phenomenal. Peter was so helpful and clearly explained everything via email. We only needed 2 -3 emails to solve something I though was more complex. I highly recommend!
Date: May 24, 2021
Author: I Love a Hangar
App works great and is pretty straight forward to set up and use. The one problem I did encounter (which was just me not knowing how to do something quite specific) was immediately addressed by the Jess & Peter . Really good support which is a must these days. Happy to recommend.
Date: March 30, 2021
Author: DEGUTI
I live in Japan and my online store is located here, catering to the discerning Japanese consumer. Initially I had a little difficulty in configuring the freight rate individually per product. However, I contacted support, who promptly answered and solved the problem immediately. I loved it!! It certainly deserves a 5 star rating! ★★★★★ !!
Date: August 28, 2021
Author: Buxton Harvest
My business wouldn't run without this app. Jess was amazing in helping me get set up, and it has worked without me having to lift a finger ever since. This is the best app I've installed, and I highly recommend it. Thanks Better Shipping Team.
Date: October 17, 2021
Author: 丸久物産オンラインショップ
素晴らしいサポートを受けました。返信も早く、安心できました。私は日本人で、言葉もたどたどしかったと思いますが、それでも親切に教えてくれました。大変感謝しています。アプリはシンプルな使い心地で、日本向けの細かい送料を設定するのにも役立つ良いアプリだと思います。 ありがとうございました。 I received great support. I was relieved that the reply was quick. I'm Japanese and I think the words were traceable, but he still kindly taught me. I am very grateful. The app is simple to use, and I think it's a good app that helps you set fine shipping costs for Japan. Thank you very much.

Worst reviews:
Date: March 12, 2020
Author: Skin Glow
awful, even though I uninstalled the app I Am still being charged and there is nowhere I can find to contact customer service. horrible experience. Can somone please contact me
Date: June 26, 2019
Author: Univent Catering & Cleaning Supplies Limited
TERRIBLE app no support AT ALL from the support team. Its ever worked properly actually cost us money applying the wrong shipping prices to different areas.
Date: April 10, 2019
Author: RockItPoole
Only use this app if you have real time carrier shipping feature already on your site ! I Spent hours setting this app up only to find out I have to have another app installed at a cost of $20 per moth to make it work. This is stated in the apps details BUT only at the bottom of all the information, I recommend this should be placed in a prominent more visible position I like the app it is easy to use but annoyed that I have had to pay another $20 per month to make it work Really annoyed wasted many hours setting up BEWARE check first
Date: March 30, 2019
Author: upcyclecomputerwerks
Such garbage. Completely unintuitive. super difficult to use. For what they charge, they should at least have a quality product. This is a feature that should just be a part of shopify, not doled out to a crummy app developer who will gouge your store for the simple ability to adjust box sizes for your items pre shipping. At least thats what i assumed it does- there is no evidence of it doing anything at all. I've now deleted it and am moving on to the next one which also hopefully doesn't suck. EDIT: I have removed the part where I said the support staff was unreachable. Turns out they are super reachable. I have now requested in writing directly to "Jess" 4 times in a row to stop contacting me and they absolutely refuse. This is past the point of being professional. Please avoid this company at all costs. I just want to be left alone and i don't want to be bullied into altering my honest experience by this company. They are literally contacting me to alter this review because they don't want their rating to go down. Holy unprofessional, batman. This is something no ethical business would ever dream to do. Ever. I sincerely hope they stop emailing me. Second Edit due to Dev Response: I didn't feel that you were contacting me "too often". I literally asked you to stop contacting me over 4 straight emails. You chose to ignore that and to continue to harass me. There is no way to misconstrue "please stop contacting me" as anything else. Yet you continued for several more emails as I continued to beg you to stop. This is not the sort of behavior I could ever consider acceptable. At this point every shopify store owner should know exactly how bad this app is and how the devs refuse to listen in the slightest to their customers. Everyone on shopify should avoid this app like the plague and find something (anything) better.
Date: January 06, 2019
Author: DogProud
This is not a good app. If you cancel the membership on your free trial they will still bill you. They also do not tell you how to cancel the bill.

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