Shippit | Shipping Automation

(3.6/5)
Below you can find Shippit | Shipping Automation Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping Rates - Shipping Solution apps. Shippit | Shipping Automation app was developed by Shippit. The rating is 3.6 based on 96 reviews. Shippit | Shipping Automation price From $37/month. 30-day free trial. Additional charges may apply.

Launch date: September, 2017

Shippit | Shipping Automation summary.
  • Pack, label and ship faster. Shippit seamlessly imports orders and automatically allocates the best packaging and courier, helping you fulfil faster than ever.
  • Save on shipping costs. Whether it's Standard, Express, Same Day or International, Shippit gives you access to discounted delivery rates or you can connect your own
  • Better customer experiences. Shippit's branded SMS/email tracking & notifications and dedicated delivery support teams helps reduce customer support enquiries.

Shippit | Shipping Automation features.
  • Simplify Your Ship, Scale Faster
  • Discounted Rates with Leading Couriers
  • Easy to Set up and Even Simpler to Use
  • Lightning-Fast Shipping Rates in Your Checkout
  • Automated Order Fulfilment & Delivery
  • Own Your Delivery Experience and Cut Customer Complaints
  • Sell More with Cash on Delivery
Best reviews:
Rating:
Date: May 28, 2020
Author: Potions
One of the best services out there! I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks! By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom! John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays. The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier. So, thank you Shippit and John for helping us during these highly stressful times. This is definitely the shipping app to get! Cheers! Sharmini Joy Ramani Co-Founder, Potions www.shop-potions.com
Rating:
Date: March 17, 2020
Author: Patchwork with Busyfingers
We initially added shippit to our process to streamline shipping, this has been extremely helpful. They take our advise on board and keep making changes. Look forward to there being more couriers available as there are only a few right now, but I imagine they're working on improving this. Highly recommend
Rating:
Date: March 16, 2020
Author: DoggyTopia
After switching from another bulk shipping carrier service to Shippit, it's made dreams come true. More than halved our times of booking, printing and getting shipments out. Customer support has been brilliant, any questions i've had have been answered or issue resolved very quickly. More than happy with the switch. The team at DoggyTopia www.doggytopia.com.au
Rating:
Date: March 15, 2020
Author: Bevilles Jewellers
Shippit has been a reliable and amazing platform for us to use for our business. It is extremely user friendly and their customer support is great. Our customers love the regular updates from the couriers. I would highly recommend them. Shippit often gets confused as a courier company, but Shippit is in fact the platform in which merchants use to ship their orders out to their customers. It has been a game changer for our DC staff for pick and pack and saves us a lot of time.
Rating:
Date: March 13, 2020
Author: Ardour Wolf Design
Great to have your orders automatically generate up on the app, speeds up the dispatching process. Thanks guys!

Worst reviews:
Rating:
Date: February 24, 2021
Author: City Subaru Parts
Absolutely non existent support. Don't bother dealing with Shippit. We've been having issues with items not being picked up by the couriers and the "support team" have been extremely unhelpful. I've been asking to speak to the regional manager but nobody wants to talk to me. Look for an alternative solution, we are!
Rating:
Date: November 27, 2020
Author: ShopWorld
i have been using Shippit for more than 3 months. It's a worst service and i would not recommend. The customer service is poor, they keep responding with the standard templates. I took transit insurance as a service for which i pay extra, and since have lost two packages where i had to return money to the customer and i got nothing back from the insurance. 1 claim took 2 months and after that they said TNT left a 19KG Box at the door but did not provide any evidence. What do i tell my customer about this. 2nd product has not been delivered over 1 month and TNT confirmed me they lost it but Shippit is just lingering on and not processing the insurance. It has system issues too and it does not submit the correct pick up dates for some providers. I provided the feedback to the CS team so they can pass it on to the tech team and they instead asked me to prove them that there are system issues. Overall nice looking easy platform, but Pethatic service, and if something goes wrong then you will not be looked after.
Rating:
Date: September 29, 2020
Author: Agrowplow Part Store
The app functionality is passable and the plans and rates are acceptable, but that's about all Shippit has to recommend it. Integrating the service with multiple stores requires creating multiple accounts and while they'll only charge you for one, you still need to manage multiple logins. Their support across any channel is basically non-existant. They don't answer calls or return voicemails, they don't reply to emails, and you're lucky if they respond to live chat enquiries within an hour. Hell, even just creating an account with them required a third-party to put me in contact with a sales manager who then finally got someone to reach out to me - and that was how they handled a potential new client!
Rating:
Date: August 16, 2020
Author: Trader Trove
Worst app ever , takes ages to get any support and even longer for the package to get picked up, (if it gets picked up)Please beware of this one if you dont have people wanting there items promptly this is the app for you. oh did i mention the customer service was slow or even none existent?
Rating:
Date: August 14, 2020
Author: AFRICAN FABRICS AUSTRALIA
worst customer service I have encountered in a long time it takes days generally 3-4 to get a problem fixed. and that is not good enough when you need to ship a package. a 4 day lag in shipping is likely to start giving my great customer service reviews a bad rating. rates are good interface is easy but that customer service makes me so frustrated every time. I'm going back to sendle they are much better and have good customer support.

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