Shippo

(4.1/5)
Below you can find Shippo Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping Rates - Shipping Solution apps. Shippo app was developed by Shippo. The rating is 4.1 based on 509 reviews. Shippo price Free to install. Additional charges may apply.

Launch date: February, 2014

Shippo summary.
  • Shipping Rates. Access the best rates at 85+ carriers globally including regional carriers only available on Shippo. Split orders into multiple shipments
  • Shipping Labels. Sync orders automatically with Shopify. Bulk-print up to 100 labels at once. Create labels faster with pre-filled shipping details
  • Shipping Tools. Automate workflows across the entire fulfillment journey. Get experienced shipping support. Build branded & post-purchase experiences.

Shippo features.
  • The Most Carriers at the Best Rates
  • Grow into the Future with Shippo
  • Transparent Tracking
  • Branded & Post-Purchase Experiences
  • End-to-End Automation
  • Superior support for superior shipping
  • How it works:
Best reviews:
Rating:
Date: July 10, 2021
Author: Purple Dragon Fabrics
Shippo has worked really well for our small business. Orders are easy to fulfill in bulk and shipments are easy to track.
Rating:
Date: July 07, 2021
Author: Munipals
Used this app to generate manifests for USPS, now use it for all shipping. Easy to use and less freezes than Shopify.
Rating:
Date: July 06, 2021
Author: DR. BACON O.G. SPICE RUB | GOURMET BACON & BBQ PORK SEASONING
Shippo is simple to set up with Shopify. Their support is quick and helpful for the limited issues you may encounter. The best part is their Priority Mail prices beat Shopify's by a good amount. Look into it!
Rating:
Date: July 23, 2021
Author: Reactive Concealment Holsters
I've tried a few of the shipping apps and I'm quite shocked to see this app with a lower review rating than some of the others. I've been using it for several years and it does what it should be doing. Print labels in bulk!
Rating:
Date: October 12, 2021
Author: Sparrow Lane Vintage
I love them. Customer support is great. Especially if you don't want to deal with contacting a carrier yourself for certain issues. It feels like a concierge almost! Thank you!

Worst reviews:
Rating:
Date: May 17, 2021
Author: Hot Rod fuel hose by One Guy Garage
Good - Allow you to handle multiple orders at one time with mass updates to address, shipping details. Links to fedex account and handles paperless trade Bad- Syncing is out to lunch, sometimes orders sync back to shopify sometimes they don't. Usually end up needing to do this manually wasting time. "Use item weight" when trying to assign weight to packages it does not accurately pull the product weight causing label purchases to fail and manually having to update the shipment weight. Order fulfillment status - Once it has been synced into shippo and you fulfill from shopify those fulfilled items are not synced back into Shippo so you are always needing to manually "Hide" orders that don't get the correct status. Fedex labels wastes a second page printing terms and conditions that are not needed. The biggest kicker here is the support team doesn't seem to have a grasp on what their own software does or doesn't do. Often times you are referred back to shopify for a Shippo issue or they ask repetitive unrelated questions to the issue. They want screenshots a lot of the time but then take days to actually get back to you. This app needs a lot of work, it probably functions OK if you are a low volume shipper or if you only use the discounted rates that shippo provides. If you need to link your own API accounts and expect reliable syncing this isn't the solution for you.
Rating:
Date: April 02, 2021
Author: Naturalistics
Shipping out packages with owners name, and not company name via UPS even went owner name is not included for customers. It's added anyways, making it look very unprofessional. Business name is extra. I almost choked looking at my full name as the sender, and not business.
Rating:
Date: April 02, 2021
Author: Montblanc Montreal
The app is setting some of our products to a negative inventory. We opened a support ticket on March 5th 2021, we got a reply 10 days after from Ralph Aberin apologizing for the delay, and they are working on the case. 11 days after that (today), we got the exact same reply from Ralph. So, after almost an entire month we received zero support. We are now looking for a new (working) solution with a good customer support.
Rating:
Date: August 08, 2021
Author: Twitterpated
The App has very nice interface and nice features, unfortunately I could not get it to work with my Australia Post eParcel account and the technical support left a lot to be desired. It's a shame because I really wanted this app to work. ************************* UPDATE ************************* No one by the name of Rodrigo reached out to me with any additional information. I used the same API Key and Secret to integrate my account via another App and it worked immediately, so clearly there is a problem with your app that should be looked at particularly after Matt confirmed that he was also not seeing any rates on my account.
Rating:
Date: September 02, 2021
Author: ZoesQOQ
So many bugs!! loads completely too slow to make labels. spent over $900 on labels just for it to freeze and could not find it in either unfulfilled or fulfilled columns. now i have to print one by one in the shipments column with no packaging slip + it doesn't list them in order and has no option to do do or batch print them. very annoying! there is no phone or chat to contact them when a situation like this is urgent and needed to get orders out, no one contacted me until about 5-6 hours later. also, they do not print the order number on label so it is very hard to track which order is which. going to use another shipping app. this is ridiculous!!

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