SimpleOrderStatus

(4.5/5)
Below you can find SimpleOrderStatus Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping Rates - Shipping Solution apps. SimpleOrderStatus app was developed by sineLABS. The rating is 4.5 based on 14 reviews. SimpleOrderStatus price $5/month. 7-day free trial.

Launch date: April, 2011

SimpleOrderStatus summary.
  • Reduce routine inquiries. Most customers needs can be handled simply with status and shipping/tracking info. Let the app handle these routine inquiries for you.
  • Boost customer confidence. Customers that see you offer an order status lookup feature on your shop will feel more confident and satisfied that you are legitimate.
  • Customer account not required. Customers do not need to have an account with your shop to view their order status. They can simply enter their order # and email address.

SimpleOrderStatus features.
  • Fast & Simple Order Status Lookup
Best reviews:
Rating:
Date: January 16, 2019
Author: Sleep8
F-ing AWSOME. The app is FULL of options, to let me export data exactly how I need it. I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks! Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of times more for their services.
Rating:
Date: October 02, 2018
Author: topic starter tees
I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morning they uploaded the line on computer code I needed and NOW my app is working flawlessly.
Rating:
Date: May 02, 2018
Author: Ilovegrowingmarijuana
A great way to give customers some self-service capability and taking away some stress from the support crew.
Rating:
Date: March 10, 2016
Author: Cysterwigs
This is a nice, lean little app. The support is very quick and thorough. So far, so good.
Rating:
Date: December 22, 2015
Author: Highcomonline
I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free! Thanks so much Joe, very much appreciated your fast response and excellent customer service!

Worst reviews:
Rating:
Date: August 13, 2018
Author: St Dwellers
Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !
Rating:
Date: June 13, 2015
Author: Clothing Arts
This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained.

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