FlavorCloud
Below you can find FlavorCloud Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping apps. FlavorCloud app was developed by FlavorCloud INC. The rating is 4.5 based on 52 reviews. FlavorCloud price Free to install. Additional charges may apply.
Launch date: October, 2017
FlavorCloud summary.
- Lowest Shipping Rates. Offer a choice of shipping services from major carriers at the lowest international shipping rates in the industry.
- No Surprise Fees. Guaranteed landed cost. Accurate customs duty & tax calculated real-time, at checkout.
- Super Simple Integration. Simple integration with no upfront costs or commitment. Our app plugs right into Shopify Plus and Advanced plans.
FlavorCloud features.
- Built for Shopify Plus and Shopify Advanced Plans
- How does it work?
- Discount Shipping Rates
- Labels, Documents & Tracking
- No Surprise Fees
- White-glove Customer Service
- Easy Returns
- End-to-End Integration
Best reviews:
Date: April 01, 2021
Author: www.Stemulation.com
We have been searching for the right international shipping app/ partner for some time. I will say that we are very pleased with Flavor Cloud. Not only are the rates really great (literal 1/2 of what we were paying) but the team and support are great to work with as well. Thank you Flavor Cloud
Date: March 12, 2021
Author: advene
The best fulfillment for international shipping. Very responsive customer service and always delivers. Friendly user dashboard, really helpful FAQ, everything's very well-thought-out. We used to concern about the commission rate, but the commission turns out to make much sense concerning the very competitive shipping rate and the feature of DDP (no surprise custom tax for customers). We have been using flavorcloud for the past five months and have recommended it to many others, keep the good work!
Date: February 26, 2021
Author: Kurly Klips
FlavorCloud is awesome and I wish I had it eight years ago when I first started my online store. It allows customers to pay customs and duties upfront, which means no more angry emails upon delivery. Also, I found it very easy to install. Another aspect I love is the customer service. If a package stalls, or if there's an issue at customs, I email FlavorCloud and they handle it ASAP. My few issues have been handled the same business day, which is incredible service in my book. Really, really happy I found this service. It's made this aspect of my business so much easier.
Date: February 23, 2021
Author: Mansa Tea
FlavorCloud App was precisely what we needed: having the shipping fee, duties, & taxes calculated upfront made international shipping easy & seamless. Our customers are happy that their packages are delivered door to door, not having to worry about their packages being held in customs. The flavorCloud team has also been helpful in setting up the app; they provided us with great customer support. Highly recommended!
Date: February 21, 2021
Author: KENT | super natural basics
Love this app! We have been looking and searching for a long time to find a partner and app to assist us with international shipping in ways that avoid customers receiving surprise duty payments and also less expensive shipping options. Would definitely recommend to any shopify store owner looking to expand beyond the US.
Worst reviews:
Date: May 18, 2021
Author: Nadaré Co.
CANADIANS BEWARE. AVOID THIS APP. This app is just not set up for success if you're a Canadian shop. I signed up with the promise of hassle free shipping and faster shipping times. When my international orders came in, the issues started. Not only did the app constantly miss uploading orders (causing me to contact flavorcloud for assistance) but I wasn't even able to ship them. I had orders sitting for over a week while they were "working on it" and the only time I was able to get information was if I was the one who reached out first (which was every time). The idea was that they would send me a consolidated label, so I would ship all of the international order together to Asendia in the US and from there they would go onto their destinations. All of this was to take a maximum of 10 business days. Well, it took a week for them to get me the label, almost 2 weeks for Asendia to receive, and another week for them to ship them out and not a single one (another week later) has made it to their destination countries. The app also has so many bugs and glitches, it's a horrible interface. Absolutely awful service, I DO NOT recommend unless you want empty promises and angry customers. I could honestly go on and on about all of the issues I had with this company.
Date: February 26, 2021
Author: ChicknLegs
Over time I've been having more and more problems with this app. It has bugs very often, and doesn't seem to work with wholesale orders that use discounted prices.
Date: November 11, 2021
Author: Craftibly
I found it concerning from the beginning how vague everything was regarding this app. There's almost no real documentation in their help section of their website. 0 pricing information. I had to ask for help because of the lack of documentation and instead there was an attempt to shove me into a qualifying call which I explained I wasn't interested in. Come to find out, they won't even work with you if you do less than 400 international shipments a month. Funny, I couldn't find any reference to this anywhere. What a waste of time.
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