OrderCup
Below you can find OrderCup Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping apps. OrderCup app was developed by Kuberas Inc.. The rating is 4.9 based on 300 reviews. OrderCup price Free plan available. 30-day free trial. Additional charges may apply.
Launch date: October, 2009
OrderCup summary.
- Save Money. Discounted shipping with USPS, DHL, Purolator, UKMail, DX and more. All with a built-in shipping account, or use your own carrier account.
- Save Time. Setup in minutes and ship orders individually or in batch for all your channels. Streamline global shipping like never before!
- Be Successful. Experience best-in-class, 24x7 global support. Ensure your success - we're there when you need us and respond in minutes, not hours.
OrderCup features.
- Special Shopify Features
- Huge Shipping Discounts
- Streamlined Shipping
- One-Click Printing
- Shipping Automation
- Simplified Returns
- Order Management
- World-class Support
- Shipping Carriers
Best reviews:
Date: March 18, 2021
Author: DiamondArt.ca
We chose OrderCup because this app allows you to use Canada Post shipping and contribute to your own account to keep your Savings Level. That was very important to us. But the most incredible thing about OrderCup is hands down the customer service. It is amazing and the response is always so fast, which is important when you're working hard to get orders out daily. The app is easy to use, but Ed is so helpful if you have questions. I would give OrderCup 10 stars if I could!
Date: February 17, 2021
Author: Axel Glade
Moved over from ShippingEasy. INCREDIBLE customer support - Ed is a rockstar! Takes a few days to get used to, but once you get the hang of it, it's quite powerful.
Date: November 13, 2020
Author: Frontier Pharmaceutical, Inc.
We are really pleased with how well OrderCup works with our website and enables us to seamlessly create shipping labels via any carrier, as well as track information. Their support staff are always on hand when needed to answer questions and ensure everything is running smoothly.
Date: August 18, 2021
Author: Pure Indian Foods
This app works great for all of our shipping needs. We have been using this company for almost 10 years now. They are truly customer driven. The software works great and they offer amazing tech support and customer service. Highly recommended.
Date: September 15, 2021
Author: Devoteewear
The team behind this app are superstars. We had some challenges setting up and they were on it!! super powerful app that makes your life easier than you think. The support on the other hand is next level!
Worst reviews:
Date: May 30, 2019
Author: MASS4D® Foot Orthotics
Customer Service is just too complicated and repetitive - lots of better shipping apps out there. Had to go through Shopify to get emails answered and even then, when giving a precise error code never got the problem fixed. Their emails are very rudimentary and they never really answer your questions but instead ignores them.
Date: October 25, 2012
Author: Ohhh Canada
I'm happy for my fellow biz owners that this app works for them. My staff and I had a HORRIBLE experience with this app. We couldn't get any of our shipping labels to print, and we tried various browsers, various computers. Tech support was absolutely awful - no one returned our calls, and then in the chat window (which is a great feature...if it's staffed properly), my warehouse manager waited OVER 45 MINUTES for a response. And despite having to contact support many times, they were never able to offer a resolution. I've uninstalled this app. FYI, we're a Canadian company and we were trying to link with Canada Post which is why we wanted this app in the first place - we have a commercial account, so it would have been ideal (the Canada Post shopify app currently does not support commercial accounts - only VentureOne and we're too big for that.) Use at your own risk.
Date: December 01, 2011
Author:
Order Cup is one of the reasons that we switched to shopify. We need the ability to print labels. Ordercup seemed nice, but it has many glitches! We tried to edit our credit card and it wont update. Printing isn't working for us and we've had no support. I think we may have to move to a different shopping cart entirely if order cup can't get these issues resolved.
Date: November 28, 2011
Author:
Frustrated would be an understatement. It just doesn't work and the user interface is not intuitive at all. I got lost trying to make this work for the first 5 days my shop was open. After several conversations with the tech support, it still wouldn't work. It's simple: I want to print 3-5 UPS labels a day, that's it. Can't do it with this program which is trying to be more than it needs to be. I'm headed to PayPal to print my shipping labels.
Date: October 23, 2011
Author:
They whole sytem is gibberish and I have been getting lost between trying to understand how shopify is related to ordercup, how ordercup is related to LS Server and Endicia and Dazzle. I don't understand why I had to download 4 programs and use 3 companies to ship my products. It is very disappointing that Shopify does not have a seamless integration for shipping already setup for its own stores. THe most major disappointment in my first month of Shopify.
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