Below you can find Shipup Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Shipping apps. Shipup app was developed by Shipup. The rating is 3.7 based on 17 reviews. Shipup price $99/month. 14-day free trial. Additional charges may apply.

Launch date: April, 2017

Shipup summary.
  • Notify and Reassure. Shipup tracks your packages in real time and sends proactive and branded notifications to your customers during delivery.
  • Engage and Retain. Bring back your customers to your website by providing a custom and embedded tracking page. Send surveys to turn detractors into ambassadors
  • Improve support. Let your customer support know everything about your customer delivery issues and trigger alerts, available with Zendesk and Gorgias.

Shipup features.
  • Turn delivery into Loyalty!
  • Try it for free for 14 days!
  • Proactive notifications: Notify and reassure your customers in real time
  • Tracking page: Engage and retain your customers
  • Client feedbacks: Spot unhappy customers
  • Highly customized tools: Boost customer satisfaction
  • Cut down your support
  • Support 60 shipping Carriers and 8 languages
  • Level up your customer support with Zendesk an Gorgias integration
Best reviews:
Date: February 20, 2019
Author: Sangha
Amazing solution! Not only it makes my customer support easier, it is also create more sales. Amazing ROI!
Date: January 03, 2019
Author: French girls
Super app pour le tracking des colis, elle diminue le travail de SAV. De plus l'équipe est toujours à votre écoute si besoin. Merci Shipup ! Best tracking app ever ! Staff are always here to help you. Thanks shipup !
Date: November 07, 2018
Author: PaceDrink
I used this app to keep customers constantly updated as to their shipment status. This alleviated a great deal of anxiety, as customers can get impatient to receive their order. I didn't understand some things and scheduled a meeting and got a full in-depth technical tour of all the features!
Date: November 06, 2018
Author: The Bradery
Amazing app. Dashboard is very intuitive and lets you customize everything. We have received great feedback from our customers since we have started using Shipup. Looking forward to the next features!
Date: October 25, 2018
Author: Volcom Europe
I used this app to inform my customers about their delivery so that they can know exactly when it arrives. You can customize everything in the tracking page or the email templates (photos, videos, logos...) by yourself on this app and it's really great! Besides Shipup team is very helpful and always makes their best to give you the accurate service at the right time ;)

Worst reviews:
Date: August 28, 2017
Author: Ubuywerush
trouble signup once signup authentication failed try register says account existed try reset password says account not found
Date: April 05, 2021
Author: Studio Kathryna: Art to Inspire
sent an email before because I am having problems connecting your Shipup app to my Shopify store and need it to be running, as I would love to use DHL, FedEx and Royal Mail advertised on your store, i signed up because I was reading all your amazing reviews, the reason why I went ahead and signed up, not sure about the customer services now as I am still waiting for a response, or someone to help. i gave you two stars because the support is just not there, but i really do like your app and what you offer on it, just wish the support was better, so gonna have to find alternatives, i'm very disappointed because i had high hopes and was really looking forward to adding this app to my new business.

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