SMSBump SMS Marketing by Yotpo

(4.8/5)
Below you can find SMSBump SMS Marketing by Yotpo Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of SMS Marketing apps. SMSBump SMS Marketing by Yotpo app was developed by SMSBump Ltd. The rating is 4.8 based on 2193 reviews. SMSBump SMS Marketing by Yotpo price Free to install. Additional charges may apply.

Launch date: December, 2015

SMSBump SMS Marketing by Yotpo summary.
  • Build Your SMS Subscriber List. Build a GDPR/TCPA compliant SMS Marketing list with our pop-ups, floating buttons, email converter, keyword, and social opt-ins.
  • SMS Flows & Automations. Drive sales with out-of-the-box Automations like abandoned cart recovery, customer winback, welcome series, product upsell, COD and more.
  • SMS Campaigns that convert. Create text message campaigns with segmentation filters synced with your Shopify and Yotpo data. Send MMS Campaigns with images and GIFs.

SMSBump SMS Marketing by Yotpo features.
  • What is Yotpo SMSBump?
  • Text marketing and automations
  • Features
  • Analytics
  • How to build your Text Marketing subscription list?
Best reviews:
Rating:
Date: May 07, 2022
Author: LONDGOODS
I took more than 3 years living from e-commerce, always use SMSBump for marketing SMS. I'm happy with them!
Rating:
Date: May 07, 2022
Author: King Lighting
I wanted to thank Harry who helped me a lot on various problems I encountered while setting up and configuring my Yotpo account. It works perfectly and the advice was very useful and relevant. Thanks again to Harry for his help! I will not hesitate to recommend this application.
Rating:
Date: May 06, 2022
Author: Vanuaty
excellent app and very helpful support ! do not hesitate this application is a real game changer !!!!
Rating:
Date: May 06, 2022
Author: Easilysit
I contacted the support for an account verification, very fast response, very efficient, well received, I am very happy, thank you very much and see you soon.
Rating:
Date: May 06, 2022
Author: nevertrulyapart
The app works great and is generating me good amount of revenue that I would have otherwise lost. The features are intuitive and easy to implement and use. The customer service is amazing and you can get in touch with them very fast not like with other applications where you will need days to get any meaningful reply.

Worst reviews:
Rating:
Date: January 12, 2022
Author: Nordic Catch
**UPDATE AFTER 3 years with service** Decided to switch to a much better platform, Klaviyo. It’s much better and less expensive. SMSBump merged with Yotpo and is trying desperately to integrate email marketing. It’s not good. Support team is a joke. Never really been useful. Generic responses. Don’t believe the “bonus funds” you get when replenishing your account. When you uninstall you won’t get any of them back. They expect you to completely deplete your account to $0.00 before uninstalling. Even if you’ve depleted and replenished your account dozens of times, the “bonus funds” stay in your account and never get depleted first. Overall, this app is costly, doesn’t have advanced email features, and comes with a subpar customer support. Clearly signs of a company who has grown to a point where profits matter over customer experience.
Rating:
Date: February 23, 2022
Author: WearAura
Reset password does not work. Extremely annoying and if you own multiple stores they make you bind everything together which is also another issue
Rating:
Date: February 28, 2022
Author: Trendy Diamond Painting
Bad app! since yotpo has acquired smsbump they have become so hard to use. we operate 50+ stores and they expect us to create an account on yot-po for every store or we can not use smsbump. Whenever we install the app in the new store and click the app, it asks us to recover the password which was never lost. They think that we will make a new store from a new email. All other apps we use, when we click on the app, they log us in automatically, or they have the feature where you can add multiple stores under one account but this, yotpo has ruined smsbump. i have complained to them multiple times but since they don't care, I will leave my review and find better options. Their customer support chat sucks, you refresh the page and all chat history is gone, you have to start over again.
Rating:
Date: April 08, 2022
Author: Catori Clothing
since Yotpo acquired smsbump everything has gone down hill. Use something like PostScript or Attentive that actually has a platform that works
Rating:
Date: April 22, 2022
Author: Casual Comfort Sandals
Hello, I am having a really bad experience with this SMS tool. My SMS did not send but YOTPO stilled billed me for SMS that was not sent. When I asked customer support about this, they said they don't know why & will investigate but was not willing to refund me for the failed SMS sent. I do not think this is very ethical to just take my money for failed campaigns.

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