Message Mate Texting Platform
Below you can find Message Mate Texting Platform Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Texting apps. Message Mate Texting Platform app was developed by OwnerListens Inc. The rating is 4.9 based on 15 reviews. Message Mate Texting Platform price $25/month. Free trial available.
Two way messaging with customers. Texting is the preferred way to provide amazing customer support. We make it easy for customers to text you and for your team to text back using your business number. Text from Shopify's admin, POS, email, cellphones, helpdesk software, and business messaging platforms like Slack or Teams. Customers and businesses prefer texting for its speed, simplicity, and convenience vs. calls, emails, and live chat. Texting solves the problem of waiting in a browser for live chat updates and enables follow up long after the visitor has left your store.
- Text from your business number (or get a number from us)
- Auto replies, CSAT scores, and review requests
- Compliance engine to ensure you're texting only customers who are interested
Date: March 10, 2021
Author: HawaiianSouthShore
We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify. Show more
Date: May 31, 2020
Author: Spexton Custom Jewelry
Very fast and responsive support team and an easy to use interface that allows quick communication with customers. Show more
Date: May 13, 2019
Author: U-Neek Boutique
Best chat app if you do customer support yourself. It has a modern pop-up help button, it disguises your real phone number, and simply forwards text messages to your actual phone where you can just text back to respond. It's the easiest way to help customers. Would you rather have to open a 3rd party app or your laptop to help someone out? Instead, you can just get a text and respond immediately. This is the best chat app out there. Convenient for you and for the customer. Honestly, I use it on every Shopify store I run and any I will open in the future. Customers absolutely love it because they almost always get an instant response from me (Unless I'm sleeping obviously) tough to beat that. Super easy to set up, easy to customize, choose your area code, help customers directly from your phone. This isn't a fake review, this app is literally just that dope. If you aren't using Message Mate as a solo-entrepreneur you are making a mistake. **Update** I had to use their customer support. You just text a phone number and instantly connect with a real human. You tell them your problem and they fix. My issue was fixed within 10 text messages back and forth. Show more
Date: December 14, 2018
Author: Heyday Footwear
I switched from live chat to message mate because it's simpler to manage, easier for our customers to text us right from heydayfootwear.com since 83% of our traffic is mobile and simply works. The Message Mate team has been super easy to work with and have even helped us with other business advice outside of their own app. When a vendor goes above and beyond to ensure their clients are successful, that's a winning team! Show more
Date: September 26, 2018
Author: VitaminQuick
Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there. Excellent app 10 stars Show more