Message Mate Texting Platform

Date: March 10, 2021

Author: HawaiianSouthShore

We've been using Message Mate Texting for about a 1 year now. It's easy to use to use, the new (March 2021) update works wonderful. It's pretty seamless with shopify. One super important thing I'd like to mention is the customer service is top notch!! They reply super fast and follow up right away. Highly recommend trying message mate out with Shopify. Show more

Date: May 31, 2020

Author: Spexton Custom Jewelry

Very fast and responsive support team and an easy to use interface that allows quick communication with customers. Show more

Date: May 13, 2019

Author: U-Neek Boutique

Best chat app if you do customer support yourself. It has a modern pop-up help button, it disguises your real phone number, and simply forwards text messages to your actual phone where you can just text back to respond. It's the easiest way to help customers. Would you rather have to open a 3rd party app or your laptop to help someone out? Instead, you can just get a text and respond immediately. This is the best chat app out there. Convenient for you and for the customer. Honestly, I use it on every Shopify store I run and any I will open in the future. Customers absolutely love it because they almost always get an instant response from me (Unless I'm sleeping obviously) tough to beat that. Super easy to set up, easy to customize, choose your area code, help customers directly from your phone. This isn't a fake review, this app is literally just that dope. If you aren't using Message Mate as a solo-entrepreneur you are making a mistake. **Update** I had to use their customer support. You just text a phone number and instantly connect with a real human. You tell them your problem and they fix. My issue was fixed within 10 text messages back and forth. Show more

Date: December 14, 2018

Author: Heyday Footwear

I switched from live chat to message mate because it's simpler to manage, easier for our customers to text us right from heydayfootwear.com since 83% of our traffic is mobile and simply works. The Message Mate team has been super easy to work with and have even helped us with other business advice outside of their own app. When a vendor goes above and beyond to ensure their clients are successful, that's a winning team! Show more

Date: September 26, 2018

Author: VitaminQuick

Customers want quick answers and instead of taking lengthy phone calls we use this app and messaging makes it easy to boost sales and assure your customers you are always there. Excellent app 10 stars Show more