Vela Bulk Edit, AI & more

Date: January 07, 2023

Author: Penaccle

Very useful app. Especially interface designed professional. I ll use ıt ın future . I also lıke the optıon of Edıtıng vendors. Thanks Show more

Date: January 04, 2023

Author: Weefers

I've been using Vela for awhile now and I would highly recommend it to anyone who sells on multiple e-commerce platforms. It's a great bulk product management software that allows me to manage my Etsy and Shopify products easily. I love the bulk product editing feature, variation profiles and Etsy product importer feature the most. This is a must have app for Etsy shop owners who are wanting to move their products to Shopify without a huge headache. I had a question late in the evening and clicked on their chat support button and was instantly connected with a live person. Not only did they answer, they sent me a link to log in remotely so they could show me how to do the task I was needing to do. Amazing customer service! I am so thankful for Justin taking the time to show me all the great new features Vela has to offer. They regularly update their software which anyone who sells on Etsy realizes this is important because changing products on Etsy is time consuming. These changes can be made quickly through Vela. Honestly, as long term user who has high expectations, Vela regularly exceeds them. The monthly subscription is well worth it, as it literally saves me hours of work by not having to go through and update and add my products manually. Very pleased with this product. Show more

Date: December 17, 2022

Author: OutlineArts

I've had this for a while and used it bulk edit Esty listings. Recently I've been trying to make a Shopify store and import listings using various apps and not one had everything I needed. Come to find out I already had what I needed and it couldn't be easier. I have thousands of Etsy listings with many many variants and its still a breeze. The only holdup is Shopify apparently has a variant limit of 1000 per day after you reach 55000 so be aware of that. This has nothing to do with Vela but its best to use Vela 100 listings or so at a time. Cant say enough good things about the program or Justin who was very helpful. Show more

Date: January 13, 2023

Author: SewShel Petwork

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela! Show more

Date: January 20, 2023

Author: GoodnessMercyWorx

Vela was recommended to me by a Shopify "helper" on Fiverr. The well thought-out functionality, video instructions, establishing variation profiles, tagging items, etc. make using it easy. Show more

Date: January 06, 2022

Author: DR.HC - Happy Choices for Organic, Natural, Vegan Cosmetics

Unreliable app. They force us to pay even though I installed the app when it was completely free. I've been using hundreds of apps so far but none of them treats their early customers this way :( My client (the store owner) feels disappointed at me as I told them the app is free to use. Show more

Date: December 31, 2021

Author: Goddess Provisions

This app is the worst. I used to like it but it has caused me many problems. I went to update all my footers recently and the app added all my 382 items into ALL OF MY Collections so that I have to meticulously spend hours and merchandise everything. They never have responded when I try to write in, and ok when it was FREE but now they want you to pay. Thanks for making me pay to spend hours of my life fixing problems you created. In a nutshell: if you make a bulk edit watchou t that it will screw everything up. This has happened several time to me. Show more

Date: August 01, 2022

Author: Tinoreading.club

This is the first time I write a bad customer service review. They are, specifically Justin, so bad to the point all of the good things from this app combined cannot make up for the ignorance and assumption they put me through. As a owner, I carefully went through each and every tutorial clips they have. TWO MESSAGES in the conversation and Justin already assumed I had not watched any video. He forced down on the conversation twice, and up until my confirmation and screenshot that I watched the video he asked for a screen recording. Be aware, this app doesn't work on text or message!!! Only via calls or screen recordings at your convenience (or theirs?). He claimed that because he had 'customers from over 72 countries', therefore it's best for you to: 1) watch the clips, and 2) make a screen shared call with him to avoid 'back and forth between chat/email' quote-on-quote. Well you know, no one gives a care how many customers the app is troubleshooting at the moment. It is part of your JD and get used to it, or ask for a raise maybe? Like Klaviyo, they queue the customers so everyone has their numbers and wait to get a full attention rep who is willing to help you, listen or text. Clearly, they just do this as a chore and don't appreciate the customers (with 21 and still counting one-star reviews with no response). If you feel like working with someone who cares, STAY AWAY FROM THIS APP. Show more

Date: September 30, 2022

Author: farmacienonsolo.it

Pessima non funziona, rovina i prezzi dei prodotti del sito, assolutamente da non utilizzare. Abbiamo utilizzato l'app e abbiamo avuto grossi problemi Show more

Date: December 31, 2022

Author: Texas Transfers and Designs

When we did our shopify inventory, over 700 Etsy listings were removed that we paid to activate etc. When I reached out for support, he questioned me about them even existing. Very Very rude customer "support" - do not use them. Edited to add in response: As stated in my review about your company, it was the way you treated me. If I could upload photos of the way you've spoken to me, accused me of making up our listing, bragged about your subscribers etc, I would. The bottom line is you treat people terribly Justin. You are very rude, short, cocky and talk down to people. I reached out for help and instead I received insults, accusations and smart aleck responses. That is my complaint with your company. Show more