Original Wheelio spin pop‑ups

Date: February 21, 2023

Author: Maroco la boutique des Marocains du monde

Merci pour votre application et votre aide, support très réactif et serviable. Je la recommande sans hésiter. Show more

Date: February 10, 2023

Author: House Raccoon

Very happy with this app! Had some questions and Sam was so helpful and solved all my queries. Tried different apps and this one is by far the best. Both for functionalities and design. Would definitely recommend this app! Show more

Date: February 09, 2023

Author: High Street Beast

Awesome customer service! They assisted me on issues from a partner app even though it's outside their scope of service. Show more

Date: April 10, 2023

Author: TEMIRI

C'est super pour récolter les mails de personnes, ça va servir pour un bon marketing!!!! Merci beaucoup Show more

Date: April 18, 2023

Author: Dirty Stop Outs

Great customer service! And wonderful conversion rate so all good so far! Now I just need to get the Klaviyo list working! Show more

Date: March 11, 2021

Author: Bike Konnec

Used the basic plan for about a year and my experience has been sub par. Yes, my conversion rate was about a 13% so not too bad but the actual conversion rate for remarketing to those who came from wheelio is abysmal. ALSO NOTE: you can not export your data unless you are on the pro plan. It does not matter that you are no longer in the free trial and pay for their service you will still not be allowed to export your data. And the price difference between the plans is ridiculous so I will be uninstalling and starting to gather new data. Wish I would have just used the Klaviyo pop up from the beginning. Show more

Date: March 01, 2021

Author: KILL CLIFF CBD

***UPDATE*** After the snarky response from the developer, I decided to update my review. I would also like to point out we did open support tickets and brought these issues to the attention of the app developer first, but received a similar response from them. The app works but is severely lacking for businesses that care anything about metrics. It also can create a nightmare for coupon management. We installed the app across 2 stores and experienced the same issues on both. While technically the app did it's job in email capture, there are better options available. Issues: 1) You cannot measure true campaign performance. The app will only track overall number of coupons provided and how many were used along with dollar value of those orders. You can't measure down to the "slice" level. So you won't be able to answer simple questions like: How many 15% off codes were provided? How many were used? How much revenue did that generate? Did the 10% off codes do better or worse? ***Response to developer*** My issue is based on a company that measures sales performance. If you have companies that DO NOT care whether a 10% or 15% off coupon works better, that is on them, but most companies need this whether they report it to you or not. Being able to see something like 1000 10% off codes were provided but only 2% were used vs 500 15% off codes were provided but 10% were used is vital information when running discounts. 2) Each dynamic code is created as a separate coupon code in Shopify. Several other companies will create a parent coupon listing (ie Save 10% OFF) and the dynamic codes will be compiled under it. This helps keep your discount section from becoming overly cluttered. 3) Codes are not created with an expiration date, leaving them open liabilities. When you create a campaign in the app, you would think the codes created within that campaign would have the same expiration date, but they do not. We ran a campaign for a few weeks around Nov/Dec 2020 and now have to go through THOUSANDS of coupon codes and manually disable them. ***Response to developer*** Setting an expiration date on dynamic codes wasn't an option. We set expiration dates on every code we ever create because we consider them open liabilities. 4) URL targeting can't utilize wildcards which is an issue if you have marketing variables in your URL (ie from emails or other campaigns). The URL had to be an exact match. ***Response to developer*** My issue here was based on a response from your team on a ticket we opened, so no, your "contains" variable did not work on either of our sites so we had to use the on page load option. Show more

Date: November 26, 2019

Author: Extremely Visual

Wheelio produces shadow.png sized at 1325x1331 in mobile that kills your page speed... Stay away if you want to make sales on your site.... Show more

Date: July 30, 2019

Author: Optimize

Update: Wheelio, what you just said makes absolutely jack sense. You cannot just 'upload to an email service' without names and other information which WAS CAPTURED and NOT include in the CSV. After a year and a half of using Wheelio, I wanted to take all the emails collected, but turns out what they give you doesn't even work, you cannot import the contacts into Shopify. Trash app, really angry at this, over 2.5k emails gone in the wind. Show more

Date: January 01, 2022

Author: Zion Rozier Online Store

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