Below you can find Orderify Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Edit Orders apps. Orderify app was developed by Customer First focus. The rating is 4.8 based on 196 reviews. Orderify price $4.99/month. 30-day free trial.

Launch date: May, 2016

Orderify summary.

Let customers edit, cancel and reorder on their own for a better customer experience. Online shoppers check the cancellation policy before buying and often make order mistakes. Orderify lets customers edit and cancel orders on their own. Also to increase sales, Orderify makes it easy for customers to reorder previous orders. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.

Orderify features.
  • Your customers can cancel orders on their own.
  • Your customers can edit orders on their own.
  • Your customers can easily reorder any previous order.
Best reviews:
Date: November 21, 2021
Author: Famme
Seems to work fine. Tested with cancelling an order, installation was also a 1 click process. Will test some more and change review if anything comes up, but looks good for now! Show more
Date: December 30, 2021
Author: Gemsprite
WONT LET ME LEAVE A NEGATIVE STAR RATING. I was hoping this would be a solution for my customers to be able to edit the invoices we send to them, allowing them to add more products from our store. But this is only to allow customers to edit AFTER they have placed an order. Why would you ever want to give a customer the option to cancel their order without providing a reason why? This seems counterintuitive to running a business. Show more
Date: March 17, 2022
Author: Alexa Carys Hair Shop
So far, I liked how easy it was to install. I also like that that customers can use this service, as part of my stores customer service. Show more
Date: July 10, 2022
Author: AMADI Jewelry
Just started using it but so far its really good. look foward to offering the editing option to my customers. Show more
Date: May 18, 2022
Author: The Boat Galley
I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far. Show more

Worst reviews:
Date: April 16, 2019
Author: Mushroom Catering
These thieves should be thrown off Shopify App's they take your money then almost destroy your site Don't waste your time, i used this App and it has messed up my whole checkout code, still trying to fix it after numerous emails to Orderify to remove all coding their App has placed even after deleting the App its still there no response or action from them they don't care " many other customer edit Apps out there i wish i went elsewhere to begin with Show more
Date: April 11, 2019
Author: Kaffeina Group B2B
Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response. Don't know how these guys are still in business. Show more
Date: April 08, 2019
Author: Café Mam
This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either... Show more
Date: January 08, 2020
Author: Qveenstudio
App allows customers to cancel orders even if you don't allow "cancel" as an option to them. If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders. Show more
Date: December 15, 2019
Author: Black Lava Vape
*Update* Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested. Full disclosure: The app worked flawlessly for me when I tested it. But a few of my customers were getting a 404 page. At first, I was pretty frustrated with this app. I was close to leaving the opposite kind of review I am leaving now. All in all, this app works really well. I have an aftermarket theme (Gecko 3) and so far, everything seems to be working. Show more
Date: October 07, 2016
Author: Gearbuyz
Worst customer service i have ever experienced and to imagine im paying them money for it. If you need a reply to anything, dont contact them, go elsewhere! Show more

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