Orderify

(4.8/5)
Below you can find Orderify Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Edit Orders apps. Orderify app was developed by Customer First focus. The rating is 4.8 based on 189 reviews. Orderify price $4.99/month. 30-day free trial.

Launch date: April, 2016

Orderify summary.
  • Greater customer satisfaction. With Orderify, customers can instantly make changes and correct mistakes without the frustrating and slow back and forth with support.
  • Easier customer support. Orderify eliminates the number one reason customers contact support - to edit or cancel orders.
  • Increased reordering. Orderify makes it easy for customers to edit/cancel/reorder from the order status page, the order confirmation email and the account page.

Orderify features.
  • A Better Customer Experience:
  • Easier Customer Support:
  • Convenient Access from 3 Locations:
  • How does Orderify Work?
Best reviews:
Rating:
Date: July 13, 2021
Author: Gaia Lane
Setup was really easy and it gives my customers a better experience with the option to cancel or edit an order. I don't know why this isn't a normal feature with Shopify, but I am happy for the easy integration of this app.
Rating:
Date: June 05, 2021
Author: KawaiiZodiac
This is a really useful app. Being able to allow customers to edit or cancel the order saves a lot of time for us filtering and responding to emails. When customer cancels an order, Shopify order page will reflect the cancellation correctly. Your customer will receive an email confirming cancellation and you will receive an email notifying which order was cancelled. This email is crucial if you are using certain third party fulfillment app as you will need to manually cancel the corresponding order at the app's order dashboard. I had good experience with their support team as well when resolving some issues I had.
Rating:
Date: June 04, 2021
Author: UrbanNisa Fashions
The one stop App for your customer's all post ordering needs. The prices are quite competitive.....setup is easy as far as I think..
Rating:
Date: August 16, 2021
Author: TinyTroop
nice app really usefull and helps customers in canceling and reordering orders easily . recommended
Rating:
Date: October 09, 2021
Author: Bombing Bubble
I used Orderify in my online Lingerie and Swimwear Store Bombing Bubble. I believe Orderify will provide our customer a better shopping experience.

Worst reviews:
Rating:
Date: April 16, 2019
Author: Mushroom Catering
These thieves should be thrown off Shopify App's they take your money then almost destroy your site Don't waste your time, i used this App and it has messed up my whole checkout code, still trying to fix it after numerous emails to Orderify to remove all coding their App has placed even after deleting the App its still there no response or action from them they don't care " many other customer edit Apps out there i wish i went elsewhere to begin with
Rating:
Date: April 11, 2019
Author: Kaffeina Group B2B
Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response. Don't know how these guys are still in business.
Rating:
Date: April 08, 2019
Author: Café Mam
This app was great up until the last three weeks when it stopped working. I've sent 5 emails to their only customer service contact info and have received no response. Shopify has reached out to them on my behalf and still I've heard nothing. Not a word in three weeks. Meanwhile, we're losing business. I'm wondering if this company has gone out of business, as their website isn't loading either...
Rating:
Date: January 08, 2020
Author: Qveenstudio
App allows customers to cancel orders even if you don't allow "cancel" as an option to them. If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.
Rating:
Date: December 15, 2019
Author: Black Lava Vape
*Update* Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested. Full disclosure: The app worked flawlessly for me when I tested it. But a few of my customers were getting a 404 page. At first, I was pretty frustrated with this app. I was close to leaving the opposite kind of review I am leaving now. All in all, this app works really well. I have an aftermarket theme (Gecko 3) and so far, everything seems to be working.
Rating:
Date: October 07, 2016
Author: Gearbuyz
Worst customer service i have ever experienced and to imagine im paying them money for it. If you need a reply to anything, dont contact them, go elsewhere!

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