Smart Messenger

Below you can find Smart Messenger Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Facebook Marketing apps. Smart Messenger app was developed by DropShip Tools Team. The rating is 4.9 based on 467 reviews. Smart Messenger price From $25/month. 30-day free trial.

Launch date: June, 2017

Smart Messenger summary.
  • Recover abandoned carts. Turn abandoned carts into sales. If a customer abandons their cart, send FB Messenger reminders until they purchase (requires an opt-in)
  • Follow up after the purchase. Stay in front of your customers on Messenger by sending receipts and follow-up messages to upsell for up to 60 days after their purchase
  • Auto-reply to comments. Sell directly to customers within Facebook comments. Auto-reply to comments on your FB posts, and automatically send them links to checkout

Smart Messenger features.
  • Messenger for Abandoned Carts
  • Discount offers
  • Facebook Retargeting
  • Messenger Marketing for both Abandoned Carts and Customers who purchased
  • FAQ
  • About Cartback
Best reviews:
Date: June 10, 2021
Author: Resumo Best
Esse app ajuda com uma das maiores dores do mercado, que é a conversão com carrinho abandonados. Com ele consegui aumentar minha conversão de carrinhos abandonados e ainda manter uma comunicação mais próxima com meu cliente, fazendo ele voltar para comprar mais produtos.
Date: March 29, 2021
Author: Ecom Era
Awesome way to communicate with customers and retarget traffic. would recommend to any small biz who wants to stay onto of customer experience
Date: October 28, 2020
Author: ShopStunners
I used this app and it works as designed. I was able to recover a abandoned sale using this. Must have.
Date: October 21, 2020
Author: Dolceterra Italian Within US Store
200 sales have now been made through Messenger This translates to $28450 in extra revenue! Great job
Date: September 03, 2020
Author: breo
Really Good Tech Service Support. A+++++ Their Tech Support helped me solved problem even 10PM on their time area. Thank you so much.

Worst reviews:
Date: April 25, 2019
HORRIBLE CUSTOMER SERVICE! Joe is VERY ARROGANT and makes up lies when he realizes they made a mistake. The app is not even performing well anymore so not even worth any money. Take your business elsewhere and save yourself the trouble.
Date: April 13, 2019
Author: Petite la Petite
There was a lot of issues with the app not working on my page. Customer service was not helpful in getting the problem resolved. The customer service person I spoke to first, who seemed to be in a management position, was very arrogant and clearly did not care that the app wasn't working and just because I showed urgency in getting the problem resolved he was so annoyed, was very rude, and suggested that I just uninstall the app and use another competitor's app.
Date: January 02, 2019
Author: Hidizs | Enjoy Music Like Never Before
How can I contact Cartback except leave 1 star review? I can even find their contact email, instant message, I just wanna revise the setup of 2nd abandon cart message.
Date: December 18, 2018
Author: Berojgarr
Developer changes the price whenever he likes. Promises 10k messages at the time of installing but goes to 1k in few months. Beware
Date: December 14, 2018
Author: Kallie & Co.
They double charged me, I showed the documentation stating I was charged twice within the same month and are dragging their feet and pretty much refused to give the refund. No big deal, just shady business practices. I was told that even though they didn't deny the double charge, they would refund me the extra $29 if I removed this review. Very disappointed with their customer service and business practices.

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