Order Lookup

(3.9/5)
Below you can find Order Lookup Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Fulfillment apps. Order Lookup app was developed by venntov. The rating is 3.9 based on 139 reviews. Order Lookup price $10/month. 7-day free trial. Additional charges may apply.

Launch date: October, 2012

Order Lookup summary.
  • Reduce customer support. Your customers can look up their orders with either their email or order number, reducing the order inquiries you receive in your inbox.
  • Live tracking. Give real time order information to your customer with a fully customizable order lookup page.
  • ePacket support. Perfect for dropshipping businesses, Order lookup works seamlessly with ePacket.

Order Lookup features.
  • Order Lookup helps to reduce support requests by giving customers real-time order tracking information
Best reviews:
Rating:
Date: March 30, 2021
Author: Big Game Fishing
Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend
Rating:
Date: February 08, 2021
Author: Thetopboss
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to
Rating:
Date: August 24, 2020
Author: Hype-Not Unique Cases
This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!
Rating:
Date: July 28, 2020
Author: homeexerciseband
This application has really helped our customers engage a little more with their orders, I would 100% recommend!
Rating:
Date: June 16, 2020
Author: Dealsmetro
I am new user. But I think this can be of great value and time saving. It looks simple and effective.

Worst reviews:
Rating:
Date: January 03, 2021
Author: Silken Skin Co
Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working
Rating:
Date: June 24, 2020
Author: Famous Breeze
Awful app. First off the customer service does not respond most of the time, leaving you worried about the functioning of the app. Second off, there's so many things you need to do manually to make the tracking on your site working. So many things in which you know so little about. It's the type of things the app should be doing for you to make it easier for the buyers to use. I never used an app that inconsistent and complicated. Please use AfterShip if you really don't want to waste your time and have an efficient system for tracking in your site.
Rating:
Date: May 22, 2020
Author: ReliefMyNeck
I am so angry !!!!! It is a scamming app. I have deleted it but it had stolen me 10USD. I demand a refund because it must not steal my 10 USD because I did not use it. How can I get my money back knowing that I have deleted this bloody app. I could have bought another thing but to be taken 10 dollar for an app that I deleted and it stole my money . something that I would never like someone to be put in. As any user or customer I would never want someone to take my money after when I decided to desintall an app. Worst App ever be caution
Rating:
Date: August 19, 2021
Author: Onlinetonerau
The $ values did not align correctly and there is a limitation on the control to match your theme. On several requests, the support dribbled through after continuous follow up and in the end, the support just stopped without resolving my formatting issue of the form. Not an app that up to the Shopify expected level.
Rating:
Date: August 22, 2021
Author: Eunoia Accessory Co
i can not cancel my subscription.....................................................................................

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