Order Lookup

Below you can find Order Lookup Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Fulfillment apps. Order Lookup app was developed by venntov. The rating is 4 based on 139 reviews. Order Lookup price $10/month. 7-day free trial. Additional charges may apply.

Launch date: October, 2012

Order Lookup summary.

Save valuable customer service time with automated order tracking. Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

Order Lookup features.
  • Order lookup for customers
  • Order tracking across over 100 shipping carriers
  • Customizable order lookup page
Best reviews:
Date: March 30, 2021
Author: Big Game Fishing
Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend Show more
Date: February 08, 2021
Author: Thetopboss
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to Show more
Date: August 24, 2020
Author: Hype-Not Unique Cases
This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too! Show more
Date: July 28, 2020
Author: homeexerciseband
This application has really helped our customers engage a little more with their orders, I would 100% recommend! Show more
Date: June 16, 2020
Author: Dealsmetro
I am new user. But I think this can be of great value and time saving. It looks simple and effective. Show more

Worst reviews:
Date: January 03, 2021
Author: Silken Skin Co
Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working Show more
Date: June 24, 2020
Author: Famous Breeze
Awful app. First off the customer service does not respond most of the time, leaving you worried about the functioning of the app. Second off, there's so many things you need to do manually to make the tracking on your site working. So many things in which you know so little about. It's the type of things the app should be doing for you to make it easier for the buyers to use. I never used an app that inconsistent and complicated. Please use AfterShip if you really don't want to waste your time and have an efficient system for tracking in your site. Show more
Date: August 19, 2021
Author: Onlinetonerau
The $ values did not align correctly and there is a limitation on the control to match your theme. On several requests, the support dribbled through after continuous follow up and in the end, the support just stopped without resolving my formatting issue of the form. Not an app that up to the Shopify expected level. Show more
Date: August 22, 2021
Author: Eunoia Accessory Co
i can not cancel my subscription..................................................................................... Show more
Date: January 07, 2023
Author: rlyuseful
Deleted app while free trial, but the subscription remained and the money was withdrawn. Cant unsubscribe... Show more

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