DROP A HINT Premium

Date: November 27, 2019

Author: Idalia Baudo Jewelry

Amazing app of such a great idea to share the thought of giving a gift to someone. Plus, the support team members are great, absolutely love how they are willing and able to help with any concern! Great app to install for an e-commerce!

Date: November 21, 2019

Author: hernest project

The customer service level on the App is next level. They offered to install the app on my theme before I even asked them to, then followed up several times to ensure all was in order. They even helped me to personalize the form. Thank-you Stan and Bella!

Date: November 04, 2019

Author: Black Heart Equestrian

We have recently added this App and we are excited to see how it works over the upcoming festive period. Not being very computer savvy, I can't thank the Customer Service Team (especially Bella) enough for helping me with the integration. It's very easy to install, I am just not very good! Thanks x

Date: July 17, 2019

Author: La Luna Rose Jewellery

Great customer service & help! We are really stoked to add the Drop a Hint app to our site. Thanks guys, such a great addition to our site and customer offering.

Date: May 08, 2019

Author: Jennifer Meyer

Since jewelry isn't always something someone wants to buy for themselves and makes such a great gift for important life occasions, we have experienced great success with the Drop a Hint app for those people who want to send a subtle hint about what they really want! It's also another great way to grow your email database with simple integrations with different email providers. The customizable template gives us an on-brand way to make sure our customers are getting just what they want, year round!

Date: May 12, 2021

Author: Kōv

Great idea for an app but unfortunately didn't get much traction. Tried it out for a few weeks and with around 1000 visitors per day, didn't get one person to sign up. There was also a glitch with the button and it took the developers 7 days to fix it with multiple follow up emails. I didn't see an option to cancel my plan after deciding the full plan wasn't worth the cost on the dashboard so I emailed the developer, Bella. Asked to cancel on April 24th, didn't get a response so followed up on April 26th. Bella answered asking if I wanted 30 days free to which I kindly declined and asked to confirm that my subscription was cancelled, on April 26th, no response. Followed up on April 30th, no response. Followed up May 6th, no response. Followed up again today, let's see if I get a response. Great idea for an app but the service unfortunately ruined the experience for me.

Date: September 29, 2021

Author: Bullabaloo

I would give a zero rating but that wasn't an option. App doesn't even work when you select a payment option. Contacted support who initially sent an email saying they'd help however, after subsequent emails from myself, they have failed to even respond. Poor app and really poor customer service.