Algolia AI Search & Discovery

Date: January 20, 2022

Author: Excavator Parts Direct

Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store. Show more

Date: January 19, 2022

Author: asmus shoes & beautiful things

Search is the most important feature on our online store with 15k+ products. And Algolia is the perfect solution for us. The indexing process works very well, and the Algolia dashboard gives us tons of features. We used InstantSearch.js to implement a custom search user experience. Show more

Date: March 11, 2022

Author: Noski Noski

We use Algolia to filter and render collections, product recommendations and search. It is really fast and reliable. Highly recommended Show more

Date: December 18, 2022

Author: Freedom USA Sales

We tested almost every search app out there and spent countless hours finding the right search for our shopify store, robotvacuums.com. We also ported it to another site, freedomusasales.com Algolia is not only better than all search engines, it completely blows all other apps out of the game. I cannot understand any of the low reviews except A: Lazy ignorant people who do not understand what they are missing out on or B: Jealous competitors who know their goose is cooked. Other search apps are just modifications of the built in shopify search, which is extremely lacking in features. Some are so backwards that you cannot even type a search term in middle of a sentence, it will not show results. We are still new to algolia and learning how to harness it but seeing the bad reviews is so categorically false and wrong on so many levels that it just gets me angry and we had to write something... Thanks! Show more

Date: January 25, 2023

Author: GreatStore

I highly recommend Algolia for any Shopify store. The integration was easy to set up and seamless. Results are extremely accurate and fast. I'm most impressed with the customizable ranking options which allow me to prioritize certain products based on rules. Autocomplete works well for typos and overall has greatly improved search for our customers. Show more

Date: November 06, 2020

Author: Snedkerværktøj

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up! Show more

Date: October 30, 2018

Author: PEScience

Let me save everyone some time, money, and frustration and give you a summary of what to expect with this app. The app itself works pretty good, but the company behind it is extremely suspect. For the past 9 months we have had this app in place with their premium/unlimited plan. It cost us $65 per month every month like clockwork. Starting in August-September, all of the sudden our bill went up to $475 per month, and then again $475 in October. When we took a closer look, it turns out there is a "bug" in the app that causes the app to trigger an event which in turn charges us money. So they have created an app that prints money for themselves. We let them know, and all they did for us was give us a $350 coupon towards one of the months, and said they had fixed the issue. Clearly, they have not fixed the issue. We are concerned how many other customers may be the victims of fraud without knowing it. We have made absolutely no changes to our website, yet somehow are experiencing a 9x increase in billing. Also very suspicious, this is the only third party app I have come across that does their own billing, rather than it being billed through Shopify. Now I am having to work with Shopify to get our money back and investigate the potential fraud this company is taking part in. They are extremely slow to respond, and so far they can't even refund us the money, only give us a coupon...something is not adding up. Show more

Date: November 28, 2018

Author: Nexus Promo - IT Solutions

No longer supported - plan to replace From github: https://github.com/algolia/instantsearch.js/issues/3309 "Note that InstantSearch v1 is no longer supported. " This is the version shopify uses. In the last week. I have contacted algolia twice for help with things not working as expect. Both times they gave the impression that shopify is not important and would not help. I wanted to add an exclude for some customers, so some product would be excluded from the search, but this feature does not work. When I asked for help they said the shopify version was not supported. While the basic search is impressive, adding options as been a problem, with features not working for me. Update: They plan upgrade shopify to InstantSearch v2 in a few months. This looks to fix my current issues. InstantSearch v2: https://codesandbox.io/s/l598wkxoy7 Show more

Date: June 07, 2022

Author: Adornmonde

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE Show more

Date: May 31, 2022

Author: Forthglade

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We were told there was no option to end the contract early even though we have not been able to use the app so effectively we've paid for nothing with no help, support or understanding of the situation. We even suggested a breakout clause paying half of the yearly fee etc. but there was absolutely no flexibility or understanding from the app provider. This has had a huge impact on a growing small business like ours. As a result we would not recommend this app to anyone as ultimately the service for the amount you pay is not there. Show more

Date: October 03, 2022

Author: Snaffling Pig

Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come close to using the quota. Would only recommend for enterprise-level websites. Show more