ShipHero Inventory & Shipping

Date: February 18, 2022

Author: 316collection

We use the software to organize and manage our warehouse/inventory with barcoded locations and products. The Software is very efficient to use on our iPads and desktop ship stations.It has been a great experience overall with mike being our on-boarding contact he was a pleasure to work with. Show more

Date: February 24, 2022

Author: STRATA

This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had! Show more

Date: March 25, 2022

Author: Kong Beer Bong Wholesale

Best software out there. If you get to work with Mike Azimi for your onboarding then gear up for the best experience of your life. Show more

Date: February 27, 2022

Author: Relentless Betrayal

This review is primarily for the ShipHero 3PL software. Before moving to ShipHero, we were fulfilling 5K+ orders/mo very manually—no SKUs or inventory tracking, manual 3PL billing for other brands we fulfill for etc. We evaluated several 3PL solutions to help us scale fulfillment our own brands, as well as build out a new warehouse to grow our 3PL company. We finally settled on ShipHero because of the full suite 3PL software they've built rather than using separate apps for what we needed. We scored with Brett Oliveira initially, and then Mike Azimi as our onboarding specialist, and he was AMAZING to work with. The onboarding was super smooth, and we're now shipping 7K+ orders/mo for several brands from our first warehouse running ShipHero within a matter of weeks. Some specific things we really appreciate about ShipHero 3PL software: - Kits! We can create a kit SKU and assign multiple items to be picked/tracked as components in different locations in the warehouse. - The efficiency of the picking flow through the warehouse. - Replenishment reports for optimizing our team to restock pickable locations. - Using Purchase Orders for receiving inventory is super streamlined, and makes it easy for our team to be efficient. - The whole iOS/scanner implementation makes it easy to onboard new employees and make them productive immediately. - Custom orders statuses that we can use to have pickers focus on specific 3PL brands. - Order automation rules for adding SKUs to orders based on the product SKUs (e.g. adding ring box SKUs to ring orders, necklace pouches to necklace orders, etc.) - 3PL billing! We haven’t even scratched the surface yet of all the detailed levels of billing you can apply to your 3PL customers - per pick, n+ picks, bins used in the warehouse, cubic storage used, etc. GREAT STUFF! - There’s bound to be more things here as we explore the software further. The big selling point is that they use their own software in their own warehouses which means they dogwood their own features before providing them to us 3PL software customers. Before we started with ShipHero we visited their Allentown warehouse and got a ton of ideas for how to implement our warehouse layout and workflows. We still have yet to nerd out on Xbox Kinect for our packing stations, but they even have a KB article when we have some time :) We’d definitely recommend ShipHero if you’re looking to scale your 3PL company and want a SAAS solution from a growing company that is continually building features that help you grow with them. Show more

Date: July 08, 2022

Author: YoungLA

ShipHero to the rescue. The app has a great UI, which makes it super easy to train our employees to use the new system. Our onboarding specialist was super helpful and a blast to work with. I will say it does seem like sometimes they will push new updates and sometimes those updates can cause the app to act a little buggy. Their support is good and they normally will have a fix or solution that day. Definitly I would say for small to medium size businesses this app is awesome. Show more

Date: August 16, 2019

Author: HappierToGive

Sadly we had the worst 6 months ever using this app, The support gave terrible advice, we had to figure out most things on our own, had constant problems and had to manage a huge mess while deleting them from our software to integrate a new system. It was pretty stressful. Show more

Date: June 24, 2019

Author: Mammashop.dk

Okay system - Not the best because that it has to many small errors. The support is crazy bad. Long delay on reply to my mails and sometime we don't get any feedback on our e-mails. Show more

Date: January 31, 2019

Author: EMMA GO SHOES

If you want a inventory program that randomly doesn't update your shopify inventory correctly then this is perfect! It also enable you to randomly sell sizes that you do not have in stock ... a great tool for destroying your customer loyalty and retention! Show more

Date: November 21, 2018

Author: storets.com

It's a good app when it's working. Let me tell you about my experience. The quantity of the product is not sinkable with my store. Allocated is not working properly and cannot be used. Unable to identify warehouse. If you don't believe me, please email me. I'll share my screenshot. dlaeogusqkqh@naver.com Show more

Date: October 28, 2018

Author: racingbrake

No free trial like other apps associated to Shopify, so be careful or you will be charged promptly then request for a return. Show more