JivoChat Live Chat & Chatbot

(4.5/5)
Below you can find JivoChat Live Chat & Chatbot Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Live Chat apps. JivoChat Live Chat & Chatbot app was developed by JivoChat. The rating is 4.5 based on 106 reviews. JivoChat Live Chat & Chatbot price Free plan available. 14-day free trial.

Launch date: August, 2017

JivoChat Live Chat & Chatbot summary.

Unify your customer care in one omnichannel app and increase your sales by converting your visitors. Bring all your communication into one app: Chat Widget on your store, Instagram, WhatsApp, Facebook, Email, Phone, Apple Business, Telegram, and many more with the support of a Chatbot if you wish. Work as a team and conclude your sales offers and support tickets with our internal CRM. Our charming, user-friendly, and responsive design, is easy to use and works perfectly on any device. Our conversion-boosting features will ensure you won't miss opportunities anymore, let's boost your sales!

JivoChat Live Chat & Chatbot features.
  • All major messaging platforms are integrated into Jivo with the boost of chatbot
  • Offer calls from your website (even video calls) with your phone number
  • Send smart auto-messages to your visitors upon conditions to convert them
  • Use internal CRM to follow up with offers, requests and build your customer base
  • Chat routing, departments, phrases, transfers, reminders and many more...
Best reviews:
Rating:
Date: June 24, 2021
Author: Bling Cartel
I just recently migrated from Yahoo platform to Shopify (www.blingcartel.com) and I was having issues with integrating the JivoChat app after the transition. I got in contact with Juan at JivoChat and he was very patient with me and we actually figured it all out while he stayed with me on chat. The chat app is now working great on Shopify and I am super happy with the customer service. Thanks so much! Show more
Rating:
Date: May 26, 2021
Author: Lash Affair
Was looking for some quick instructions and Juan was very helpful. He put me in the right direction and the problem was solved quickly. Show more
Rating:
Date: May 10, 2021
Author: Bagd - Bag The Deal
This App is great! It helps our store so much & staying in touch with our customers is a bonus as it helps them feel at ease. There are so many amazing features to this App! Defiantly 5 Stars Review from our side. Thank you so much to Divya for amazing service & checking up on us if we are satisfied with service & app we have received. Defiantly an APP you would want as an online store to help your customers reach you without hassle - I love the feature of having the option to download the APP on one's phone so you are always up to speed with customers sending messages. Great Service! Thank you Divya! Show more
Rating:
Date: July 25, 2022
Author: FurnToLive
I think it's one of the best. Easy to learn and integrates very well. It's been a short time since I started using it, but for now there's no problem and I'm glad Show more
Rating:
Date: January 03, 2023
Author: Conforto Saude
Adorei aplicativo, utilizo em todas plataformas de serviço que ja prestei, dese Cartx e Shopify. porém o valor aqui na shopify tem um custo muito alto. Show more

Worst reviews:
Rating:
Date: September 01, 2020
Author: sayya.ua
awful experience, the app is not working and the support is not answering REPEATED requests. Don't waste your time on it! Show more
Rating:
Date: March 11, 2020
Author: theLightShop
RUN FROM THIS COMPANY..Product is absolute garbage...even worse is their "support" Absolutely stay away...too many other good options. Absolute garbage company Show more
Rating:
Date: November 14, 2019
Author: eva brooklyn
I used this app and it did not meet my requirements so I uninstalled it. Despite I did not subscribe to any news they kept spamming me with information that I was not interested in from different email addresses. Last email it said your plan will expire soon please renew which obviously it is not true because I uninstalled the app, I found it a scam to do this because I almost uninstalled another chat app that is working for me because of their spamming. Bad practices, bad policy, I won't recommend it at all Show more
Rating:
Date: February 28, 2019
Author: mobile-boutique.com
Offers to pay for good reviews. But, doesn't actually pay. I like the app, but the ethics of the people are a little questionable. Show more
Rating:
Date: July 23, 2018
Author: Video Game Accessories Select
Worst customer service experience you'll ever experience. Didn't even get to use the program for the 14 day free trial because it would error 500 on load. Followed all the steps customer service told me to and when they couldn't figure it out they just closed the case as solved. Don't give them your money one problem and your on your own! Show more

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