tawk.to Live Chat

Below you can find tawk.to Live Chat Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Live Chat apps. tawk.to Live Chat app was developed by tawk.to. The rating is 4.3 based on 230 reviews. tawk.to Live Chat price Price: Free.

Launch date: November, 2015

tawk.to Live Chat summary.

tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time. The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.

tawk.to Live Chat features.
  • View and manage Shopify orders directly from chats and tickets.
  • Personalize greetings with triggers based on location, past visits, and more.
  • Provide fast, accurate responses with canned “shortcut” message templates.
  • Manage unlimited customers and organizations in your CRM.
  • Need help? Reach out to our support team 24x7 for live assistance.
Best reviews:
Date: April 14, 2022
Author: Shackled.Me
I'm so glad that I found this app. With all the technical problems I've been having with my store, it's been a huge relief to have someone there to help me out and answer my questions. They're super responsive and always willing to help out. This is really one of the best apps for Shopify! https://www.shackled.me/ Show more
Date: August 03, 2022
Author: Shop On In
I have used this app so many times in the past and I have always liked it. Awesome app and I love all the cute chat box characters and icons. Show more
Date: July 24, 2022
Author: PremiumGaming
Really good! Best live-chat app by far. Accurate information, you can track all the progress and information from visitors. +++++ Show more
Date: September 20, 2022
Author: Effortless Bridal
Really appreciate of this awesame app being free +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Show more
Date: October 12, 2022
Author: hiierliving
very good for what it does, you can use it to communicate with customers and can have other log ins for staff Show more

Worst reviews:
Date: May 10, 2021
Author: The Trendy Line
App never worked. its literally an app with a blank screen. coding was still left on my website after I deleted it. don't get it! Show more
Date: April 15, 2021
Author: Handy-Guard
I installed the app, the widget never worked. I asked them to remove it from my site. They never managed to do it. They had more than two weeks and not 1 reply. Now Im building a new website. Show more
Date: August 06, 2021
Author: plushygift
They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed. Show more
Date: February 04, 2022
Author: The Knickknack Shack by Darthside LLC
Tried installing the app, and it said I have to add the widget code to every single page on my site. Are you kidding me? Who has time for that? Uninstalled the app in less than 5 minutes. Show more
Date: January 09, 2023
Author: Poochie Moochie Pet Store West Edmonton
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE! Show more

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