Live Chat by Combidesk

(4.4/5)
Below you can find Live Chat by Combidesk Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Live Chat apps. Live Chat by Combidesk app was developed by Combidesk. The rating is 4.4 based on 57 reviews. Live Chat by Combidesk price $8/month. 14-day free trial.

Launch date: October, 2015

Live Chat by Combidesk summary.

This app is chat software for your webshop with which your customers can ask you questions. This app is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb, and has to potential to boost your conversion rate. Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with this Chat App.

Live Chat by Combidesk features.
  • Automatic installation of the chat module in your Shopify webshop.
  • During the chat automatic completion of customer information in the chat module.
  • Current products in the shopping basket are shown in the chat dashboard.
  • Fixed price. No further usage costs.
Best reviews:
Rating:
Date: June 08, 2019
Author: GO-KOT
I used this app hoping to get conversions. It worked!!! Answering simple questions while customers are shopping helps make the conversion. Show more
Rating:
Date: February 20, 2019
Author: Complete Unity Yoga
Great app works very well :) and good value! you can see it in action here: www.completeunityyoga.com Show more
Rating:
Date: October 12, 2018
Author: Vendor_expert
I love this app. As the first app to me for my business as a chat it was great. I have advance in my app choice eith other features. The app doesn't upgrade. Thanks Show more
Rating:
Date: August 02, 2018
Author: Lead Apparel
It's a great chat app. We've been using it for years. Show more
Rating:
Date: June 04, 2018
Author: Denker Mobiliario
Have been using LiveChat for a while now it's reliable and easy to use. Huge support, and keep up the good work! Show more

Worst reviews:
Rating:
Date: November 16, 2020
Author: Anita Grant
I've been using this app since 2017, it has had loads of issues but Combidesk have always dealt with each issue in a timely manner. However, Combidesk has been owned & operated by Zendesk & ZopIM... :( Since then I've been having nothing but issue after issue, this morning I couldn't even login to my admin. The chat box is not appearing via my laptop but is appearing on my phone. Tried to contact support but to no avail. Found Re:amaze and have installed that instead! It costs a little extra but in the long run is worth it! More functionality & great customer support. Show more
Rating:
Date: April 30, 2018
Author: Claribelskincare
Terrible app. Buyer beware. Would not let me create an account, their own chat help was of no help, and even after trying again. Worthless. Show more
Rating:
Date: September 22, 2017
Author: Thehomedream
BAD BAD experience with these guys. 3 parties involved "Zendesk", "Zopim" and "Combidesk" I had to create a few account before I could use the chat app on my website. The customer care doesn't have an idea why this app is $5 on Shopify and who will support it after the trial ends. Spent 2 hours to sort an app installation. VERY FRUSTRATING Show more
Rating:
Date: April 23, 2017
Author: Vacant Label
The app is probably alright but the setup and installation before that made me drop it halfway. They will bring you to Zopim site asking you to login. then bring you back into zendesk, saying you are paying to Zendesk... but zopim says theyre charging you money as well. and all of this is being done on combidesk platform. damn annoying and complicated. Might even be scammy. Shopify already flags Zopim app as "USE IT ON YOUR OWN RISK". Yet the irony is that they offer this service thats suppose to make YOUR CUSTOMER experience alot easier and better. Epic fail. Show more
Rating:
Date: December 13, 2016
Author: Koffee Kult
Install was not good, never fully installed. No support. Very bad experience. Wish I would have checked the reviews before wasting my time. Show more

Feel bad about your store reviews? We have a solution for you!

reputon customer reviews

Boost your store reviews

Boost your Google, Trustpilot, Yelp, and other platforms ratings. Avoid negative reviews.
FREE plan available.
embed google reviews

Embed Google reviews

Show your Google reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.
reputon customer reviews

Etsy Reviews by Reputon

Google customer reviews app. Import reviews & testimonials.
FREE 7-day trial.

facebook widget embed

Embed Facebook reviews

Show your Facebook page reviews on your store. Carousel, badge, list templates.
FREE 7-day trial.

Other apps in the Live Chat category

reputon customer reviews

Facebook Live Chat

reputon customer reviews

Formilla Live Chat + Chatbots

reputon customer reviews

Facebook Chat Flux

Facebook Chat Flux makes it a piece of cake to integrate Facebook Chat with your Shopify Store.
reputon customer reviews

Messenger Chatbot Marketing

reputon customer reviews

Embedded Chat

Social Chat Integration For Your Website!
reputon customer reviews

Tidio ‑ Live Chat & Chatbots

Tidio is an excellent customer experience solution for Shopify, helping merchants all around the globe be more efficient and boost their revenue.
reputon customer reviews

Reamaze Live Chat Helpdesk CRM

reputon customer reviews

Facebook Live Chat