W3 Custom Order Status
Below you can find W3 Custom Order Status Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Order Management apps. W3 Custom Order Status app was developed by W3trends. The rating is 4.8 based on 76 reviews. W3 Custom Order Status price From $5.99/month. 5-day free trial.
Launch date: September, 2016
W3 Custom Order Status summary.
Manage your order production processes and notify your customers along the way Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.
Manage your order production processes and notify your customers along the way Custom Order Status allows you to track the production process for your orders and notify your customer at every step along the way. Providing your customers with frequent updates helps create customer loyalty and fosters trust in your business. Perhaps best of all, it helps to significantly reduce the number of hours spent each day fielding phone calls and emails from customers looking for an update on their order so you can focus on your business.
W3 Custom Order Status features.
- A straightforward, one-page dashboard for all your orders and statuses
- Unlimited statuses to track your production through each step in the process
- Organize your statuses into separate workflows for fine-grained control
- User accounts allow access and permission settings without logging into Shopify
- Send 100% customizable emails and SMS messages to customers
Best reviews:
Date: November 14, 2022
Author: DodoMarket: Gifts & Flower Delivery Mauritius
Simple app with easy interface. Really proactive and timely support whenever you need one. Well done! Show more
Date: January 03, 2023
Author: Pure Laine
easy to use, we use for order preparation tracking, back order, and special projects. It is a very important tool for our operations. And the service is fast and efficient. Show more
Date: January 27, 2023
Author: Cartel de Belleville
The support was really really really helpful and kind. Thank you ! I would definitely recommand the application. Show more
Date: February 09, 2023
Author: Twinkle Twinkle Little One
This is the app I have been searching for our stores. It has been challenging to stay in touch with customers throughout the ordering process. WIth custom orders, they can take a bit of time and want to be able to communicate with them throughout the process, but also allow our employees to look up where they are at in the process when a customer calls. Also, want to give the customer the chance to look up the status of their order, and this app provides that too. It is working well for us! Show more
Date: March 17, 2023
Author: Vocal Depot
W3's Customer Service is second to none! We've used this app for several years now and are continually grateful for their expertise and gracious support. W3 and their staff deserve my highest recommendation! Show more
Worst reviews:
Date: April 12, 2020
Author: yoyelo.co.uk
503 Service unavailable. This is disappointing as it seems like it could be a promising app. Does anyone know of an alternative? Show more
Date: April 12, 2020
Author: SECRET CORNER
we have used this app over a year. but its found that it keep showing HTTP error 503 today. it makes us cannot change the status and send the notification to our customers. Please help to check. Thanks Show more
Date: April 22, 2020
Author: Maguari Store
you guys not responsible we are paying you and you do not give me services please tell me clearly if you not answer me in email i emailed you many time but no one answer me please shopify team take action on this kind of company they cheat customers Show more
Date: October 26, 2019
Author: Prairie Mama Birth Services
I used this app for many months assuming it was working. Many of my customers complained that they were not receiving order status updates (even though they were going through with no issues on my end). I contacted the app developer and they explained that the emails were going into the customer's junk folders. I asked those customers who inquired about their order updates if they could check their junk folders. The customers (ALL of them!) expressed frustration that there were no order update emails in the junk folder. I finally gave up and deleted the app after receiving non-stop e-mails from customers asking for updates. What's the point in paying for an app if it doesn't work?? Show more
Date: May 27, 2019
Author: B&Co Jewelry
App has no support at all. messaged 3 days ago no reply. App is not working. Whenever clients type in their order number and email ad, only a blank page appears. I tried to contact support for this, but until now i have yet to receive a reply. Such a bad service for a paid app. Show more
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