Parcel Panel Order Tracking

(5/5)
Below you can find Parcel Panel Order Tracking Shopify app Reviews, Alternatives and prices. Discounts, coupons and promos are also available for some of Order Tracking apps. Parcel Panel Order Tracking app was developed by Channelwill. The rating is 5 based on 1364 reviews. Parcel Panel Order Tracking price Free plan available. 7-day free trial. Additional charges may apply.

Launch date: January, 2019

Parcel Panel Order Tracking summary.

Improve customer satisfaction & boost your sales with a branded post-purchase tracking experience. Track my orders in real-time and deal with exceptions before customers complain. Auto-send shipping notifications to keep customers informed. Generate a branded tracking page with abundant custom elements, no need to answer "Where is my order?". Drive more sales with a smart upsell system. Get powerful analytics and take action to optimize shipping solutions. Hide all Chinese origin with 1 click, perfect for dropshipping. Need help? Contact us via online chat or email, we are 24/7.

Parcel Panel Order Tracking features.
  • Get parcel tracking data with a smart dashboard, track your order in one go.
  • Engage your customers through seamless ParcelPanel shipping notifications.
  • Branded order lookup page with abundant custom elements, no more WIMO questions.
  • Perfect for dropshipping app, easily hide all Chinese origin with 1 click.
  • Even better, smart upsell system, powerful analytics, and 24/7 customer support.
Best reviews:
Rating:
Date: May 07, 2023
Author: Oakley Bear
One of the best customer support you will ever experience. They walk you every step of the way to assist you and help resolve an issue. However, the issues are rare, but when it does happen, the team is amazing, especially Elly and Mig. Show more
Rating:
Date: May 06, 2023
Author: FoldnGoBaby
Very nice app, great settings, it helps a lot in the beginning with its basic version, and also has great support if you have a doubt, quick response and great service! thank you! Show more
Rating:
Date: May 06, 2023
Author: Juvici
Very nice app, great settings, it helps a lot in the beginning with its basic version, and also has great support if you have a doubt, quick response and great service! Show more
Rating:
Date: May 05, 2023
Author: Gateyol
Mig was soooo nice and helpful, I just install the app I have nothing yet to say about it but i got an offer to increase from 20 to 50 orders and this is great for beginners, Thank you Mig and thanks for all of you, actually the presence of someone like Mig indicates the presence of wise management. Show more
Rating:
Date: May 05, 2023
Author: Vaansee
Work well for me, Love to see whatsapp and text msg notification feature with email notification on shipping details in near future. Show more

Worst reviews:
Rating:
Date: March 30, 2021
Author: Sophie's Essence
Do not install this app. The customer service is cheap. They invest money in cheap labor with poor quality. Please, download better apps to track your orders. Show more
Rating:
Date: February 12, 2021
Author: Uniqcarts
GARBAGE APP - After installation only seeing the message parcel panel uses cookies and If you use Safari 11 or later, go to the Preferences section of your browser settings, open the Privacy tab and uncheck the Prevent cross-site tracking checkbox. Couldn't find the dashboard option to setup my page. I reopened the app but nothing worked. Not Worth the Penny Show more
Rating:
Date: January 10, 2021
Author: DepiLifeā„¢
Not good for big stores. Prices too high. And take care...there is no customer service. They didnĀ“t answer by chat and by email. Not recomended Show more
Rating:
Date: December 25, 2021
Author: Nutriop Longevity
would leave 1 star if I could. signed up on a free plan which is supposed to have a quota of 20, however after installing the app it showed 0 as quota available. Very misleading money grabbers. Stay well away!!! Show more
Rating:
Date: April 27, 2022
Author: Canvas by Numbers USA
UPDATE: unfortunately, the app integration with klaviyo went crazy after some adjustments the tech team did. Some of our customers received more than 51 times the same shipping email in several minutes. Others received a delivery failure when the order was still in transit. Created support debt and had to work overnight to disable flows and make replacements. The app works, but here are quite a few things to improve! - The tracking widget can be embedded via HTML to any page. However, you cannot use this link to track orders automatically (and send them in emails). It will not work. You can only use the default app tracking page, which is very limited customization-wise. - It does not show the last mile tracking number on the tracking page unless you scroll down (usually among the first tracking events). If you ship from overseas, customers will be emailing you if they need to contact USPS. This is a big flaw, IMO. - The estimated delivery time feature is useless if you ship from more than one location from several countries. It only allows you to set an ETA per destination country and not origin. I.e., it will show the same ETA to a US customer no matter if his order ships from the US or Germany. - The dropshipping only feature will hide ALL carrier information but the tracking number, even if you fulfill orders from your local warehouse but have some products shipped out of China. - I hope the app can improve these aspects because it deserves a 5-star review! Heads up to the support team, and especially Lexie and Mig. They have been very helpful and responsive. Show more

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